National Consumer Disputes Redressal Commission
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The National Consumer Disputes Redressal Commission (NCDRC) is a quasi-judicial government commission established in India in 1988 under the Consumer Protection Act of 1986.[1] Headquartered in New Delhi, it serves as the apex national-level forum for consumer dispute resolution in India.[1] The NCDRC is headed by a sitting or retired judge of the Supreme Court of India or a sitting or retired Chief Justice of a High Court.[2]
The commission has jurisdiction to entertain consumer complaints valued at over ₹2 crore (US$250,000) and also possesses appellate and revisional authority over State and District Consumer Disputes Redressal Commissions.[3] It forms part of a three-tier quasi-judicial system established under the Consumer Protection Act to provide speedy and inexpensive redressal of consumer disputes.[2]
As of 2024, the NCDRC is headed by Justice Amreshwar Pratap Sahi, former Chief Justice of Patna and Madras High Courts, and comprises nine other members.[2][4] Appeals against NCDRC orders can be filed with the Supreme Court of India within 30 days.[1]
History
The NCDRC was established in 1988 under the provisions of the Consumer Protection Act, 1986.[2] The creation of this quasi-judicial body was a significant milestone in India's consumer protection landscape, aimed at providing speedy and inexpensive redressal of consumer disputes.[5] The first president of the NCDRC was Justice V. Balakrishna Eradi.[2] Since its inception, the NCDRC has played a crucial role in promoting and protecting consumer rights in India.[6][7] The Commission's establishment was part of a three-tier quasi-judicial machinery set up at the national, state, and district levels to address consumer grievances effectively.[8]
Over the years, the NCDRC's jurisdiction and functions have evolved. Initially, it could entertain complaints where the value of goods or services exceeded ₹1 crore. However, with the enactment of the Consumer Protection Act, 2019, this pecuniary jurisdiction was revised to cover complaints valued above ₹10 crore.[5] The NCDRC continues to operate from its headquarters in New Delhi, serving as the apex body in the consumer disputes redressal mechanism of India.[2]
See also
References
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External links
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