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==Company History==
==Company History==
===1970s===
===Auto Shack===
Originally a division of Memphis-based wholesale grocer Malone & Hyde, the company was known as Auto Shack. After the sale of the grocery operation to the [[Fleming Companies, Inc|Fleming Companies]] of [[Oklahoma City, Oklahoma]], the name of the company was changed to AutoZone to better reflect the company focus just prior to the company going public.
AutoZone was founded by [[Pitt Hyde|J.R. "Pitt" Hyde III]] as the auto parts division of Malone & Hyde, a Memphis-based wholesale grocer founded by his family. After joining the board of directors at [[Walmart|Wal-Mart]] in 1978, Hyde explored new ways to diversify his family's business.<ref name=":7">{{Cite web |last=Persson |first=Emil |date=2025-05-08 |title=Under the Hood: AutoZone's Blueprint for Retail Excellence |url=https://quartr.com/insights/edge/under-the-hood-autozones-blueprint-for-retail-excellence |access-date=2025-06-12 |website=quartr.com |language=en}}</ref> On July 4, 1979, the first store opened in [[Forrest City, Arkansas]] under the name of Auto Shack.<ref name="fortune2">{{cite journal |last=Eng |first=Dinah |date=August 12, 2013 |title=Putting AutoZone into Drive |journal=[[Fortune (magazine)|Fortune]] |volume=168 |issue=3 |pages=17–18}}</ref><ref name=":2" /> Doc Crain was the store's first manager. Sales that first day totaled $300.00.<ref name=":2">{{cite web |title=The AutoZone Story |url=https://www.autozone.com/company/our-company/our-story.html |archive-url=https://web.archive.org/web/20170811135712/https://www.autozone.com/company/our-company/our-story.html |archive-date=August 11, 2017 |access-date=November 12, 2018 |work=AutoZone}}</ref><ref name=":3">{{Cite web |last=Talley |first=Caleb |date=2018-12-26 |title=Did You Know? AutoZone Founded in 1979 |url=https://armoneyandpolitics.com/autozone-founded-1979/ |access-date=2025-06-12 |website=AMP |language=en-US}}</ref> Despite not knowing much about cars, Hyde's vision was to offer good customer service, and everyday low prices, in a clean,well designed, and brightly lit shop.<ref name=":6" /><ref name=":7" />


On July 4, 1979, the first store opened in [[Forrest City, Arkansas]]<ref name=investabout>[http://phx.corporate-ir.net/phoenix.zhtml?c=76792&p=irol-irhome AutoZone, Inc.] AutoZone Official Site</ref> under the name of Auto Shack.<ref name=fortune>{{cite journal|last=Eng|first=Dinah|title=Putting AutoZone into Drive|journal=[[Fortune (magazine)|Fortune]]|date=August 12, 2013|volume=168|issue=3|pages=17–18}}</ref> Doc Crain was the store's first manager. Sales that first day totaled $300.00.<ref>{{cite web |url=https://www.autozone.com/company/our-company/our-story.html |title=The AutoZone Story |work=AutoZone |access-date=November 12, 2018}}</ref>
By 1980, the chain expanded to eight stores across five states, and then to 20 stores the year after.<ref name=":7" /> In 1981, the company opened its first Express Parts Service warehouse in Memphis, allowing customers to order hard to find parts not found in most stores. By 1983, Auto Shack opened its 100th store in [[Weslaco, Texas]].<ref name=":3" />


===1980s===
By 1984, it had 190 locations across 13 states.<ref name=":7" /> In 1984, Malone & Hyde was acquired in a management buyout that included Hyde, investment firm [[Kohlberg Kravis Roberts|Kohlberg Kravis Roberts & Company]], and other executives, taking the public company (including Auto Shack) private.<ref>{{Cite news |date=1984-06-12 |title=Malone & Hyde Accepts Bid |url=https://www.nytimes.com/1984/06/12/business/malone-hyde-accepts-bid.html |access-date=2025-06-11 |work=The New York Times |language=en-US |issn=0362-4331}}</ref> Total stores were 194 in 13 states.  
In 1981, Express Parts or VDP was implemented to get the customers hard to find parts by special ordering them through wholesalers. The total stores were 73 in 7 states.


In 1984, the company became the first auto parts retailer to create a quality control program for its parts. Total stores were 194 in 13 states.
In 1985, Peter Formanek was named president. He oversaw the auto parts firm's daily operations and worked on growth strategy.<ref name="Autozone Commercial Appeal March 2020"/> In 1986, Auto Shack was spun off from Malone & Hyde, with Hyde and Formanek remaining in charge.<ref name=":2" /> Malone & Hyde was later sold to [[Fleming Companies]] in 1988.<ref>{{Cite news |last= |date=1988-06-02 |title=COMPANY NEWS; Fleming to Buy Malone & Hyde |url=https://www.nytimes.com/1988/06/02/business/company-news-fleming-to-buy-malone-hyde.html |access-date=2025-06-12 |work=The New York Times |language=en-US |issn=0362-4331}}</ref>


In 1985, Doc Crain coined the term WITTDTJR, which stands for "What it takes to do the job right." The total store count is 263 in 14 states. Peter Formanek stepped in as president. He oversaw the auto parts firm's daily operations and worked on growth strategy.<ref name="Autozone Commercial Appeal March 2020"/>
By 1986, expansion had made the company grow into a large store chain across the South and the Midwest. Auto Shack debuted its Duralast auto parts line, starting with alternators and starters. The Loan-A-Tool program was also introduced, allowing customers to borrow specialty tools.<ref name=":0">{{Cite web |title=Our History & Timeline |url=https://about.autozone.com/about-autozone/company-culture/history-timeline |access-date=June 11, 2025 |website=AutoZone}}</ref> The fourth distribution center in Greenville, South Carolina opened. The total number of stores was 339 in 15 states.
 
By 1986, expansion had made the company grow into a large store chain across the South and the Midwest. That year, Darren Reltherford, manager of Auto Shack's Memphis, Tennessee store, received the first Extra Miler award, which has since been given to AutoZoners who show their dedication to customer satisfaction by "going the extra mile" for customer service. The Duralast line of alternators and starters was released. The Loan-A-Tool program began allowing customers to borrow specific tools for jobs. The fourth distribution center in Greenville, South Carolina opened. The total number of stores was 339 in 15 states.


[[File:AutoZone store in Murphy, North Carolina.jpg|thumb|AutoZone store in [[Murphy, North Carolina]]]]
[[File:AutoZone store in Murphy, North Carolina.jpg|thumb|AutoZone store in [[Murphy, North Carolina]]]]
In 1986, Auto Shack was sued by Radio Shack for trademark infringement. In 1987 Auto Shack announced plans to change its name to AutoZone. <ref name=fortune/> The first AutoZone store was in [[Enid, Oklahoma]]. That year also, the company introduced WITT-JR, an electronic catalog used to look up parts and keep warranty information. The total number of stores was 459 in 16 states.


In 1989, the company began using a computerized store management system (SMS). The Duralast battery line consisting of Sub-Zero, Desert, and long life was released. The total number of stores was 513 in 17 states.
===AutoZone===
In 1986, Auto Shack was sued by [[RadioShack|Radio Shack]] for trademark infringement.<ref name=":3" /> While a court initially ruled in favor of Auto Shack, Radio Shack ultimately won on appeal. In 1987 Auto Shack announced plans to change its name to AutoZone.<ref name="fortune">{{cite journal |last=Eng |first=Dinah |date=August 12, 2013 |title=Putting AutoZone into Drive |journal=[[Fortune (magazine)|Fortune]] |volume=168 |issue=3 |pages=17–18}}</ref><ref name=":4">{{Cite web |last= |first= |date=2018-10-22 |title=AutoZone Founder And Board Director J.R. 'Pitt' Hyde III To Retire In December |url=https://www.aftermarketnews.com/autozone-founder-and-board-director-j-r-pitt-hyde-iii-to-retire-in-december/ |access-date=2025-06-12 |website=aftermarketNews |language=en-US}}</ref><ref name=":6">{{Cite web |last=Eng |first=Dinah |date=July 25, 2013 |title=How Pitt Hyde put AutoZone into overdrive |url=https://fortune.com/2013/07/25/how-pitt-hyde-put-autozone-into-overdrive/ |access-date=2025-06-12 |website=Fortune |language=en}}</ref> The first AutoZone store was in [[Enid, Oklahoma]]. The company introduced an electronic catalog used to look up parts, check warranties, and view inventory.<ref name=":0" /> The total number of stores was 459 in 16 states.  


===1990s===
===1990s===
In 1991, its stock began trading on the [[New York Stock Exchange]] using the ticker symbol "AZO."<ref name=fortune/> It opened up at $27.50 a share. The fifth DC opens in [[Lafayette, Louisiana]]. The company also became the first auto parts retailer to register customer warranties in a computer database.
In 1991, Hyde and KKR took the company public.<ref>{{Cite news |last= |first= |date=1993-08-19 |title=COMPANY NEWS; KOHLBERG KRAVIS TO SELL PART OF AUTOZONE STAKE |url=https://www.nytimes.com/1993/08/19/business/company-news-kohlberg-kravis-to-sell-part-of-autozone-stake.html |access-date=2025-06-13 |work=The New York Times |language=en-US |issn=0362-4331}}</ref><ref>{{Cite web |last=Zonana |first=Victor F. |date=1991-04-27 |title=Kohlberg Kravis Doing Deals Again : The Leveraged Buyout King of '80s Is Sifting Through Distressed Firms |url=https://www.latimes.com/archives/la-xpm-1991-04-27-fi-583-story.html |access-date=2025-06-13 |website=Los Angeles Times |language=en-US}}</ref> Its stock began trading on the [[New York Stock Exchange]] using the ticker symbol "AZO."<ref name=fortune/> KKR initially held a majority of the stock, but began selling off its shares by 1993.<ref>{{Cite news |last= |first= |date=1993-08-19 |title=COMPANY NEWS; KOHLBERG KRAVIS TO SELL PART OF AUTOZONE STAKE |url=https://www.nytimes.com/1993/08/19/business/company-news-kohlberg-kravis-to-sell-part-of-autozone-stake.html |access-date=2025-06-13 |work=The New York Times |language=en-US |issn=0362-4331}}</ref><ref>{{Cite news |last=O'Brian |first=Bridget |date=1997-01-15 |title=AutoZone Holders Sold Stock After Analysts Talked It Up |url=https://www.wsj.com/articles/SB85328275418451000 |access-date=2025-06-13 |work=Wall Street Journal |language=en-US |issn=0099-9660}}</ref>


In 1994, AutoZone began using [[satellite]]s to facilitate communication between stores and the corporate office. Sales hit $1.5 billion.
In 1994, AutoZone began using [[satellite]]s to facilitate communication between stores and the corporate office. Sales hit $1.5 billion.


In 1995, AutoZone opened its 1,000th store in [[Louisville, Kentucky]]. Also, the ''Duralast'' trademark made its debut with the ''Duralast'' and ''Duralast Gold'' batteries. Total of stores is now 1,143 in 26 states.<ref name="AutoZone-Nov-1996-10-K">{{cite web|url=http://edgar.secdatabase.com/113/95014496008757/filing-main.htm |title=AutoZone, Form 10-K, Annual Report, Filing Date Nov 27, 1996 |publisher=secdatabase.com |access-date =Jan 18, 2013}}</ref>
In 1995, AutoZone opened its 1,000th store in [[Louisville, Kentucky]]. Also, the Duralast trademark made its debut with the Duralast and Duralast Gold batteries. Total of stores is now 1,143 in 26 states.<ref name="AutoZone-Nov-1996-10-K">{{cite web|url=http://edgar.secdatabase.com/113/95014496008757/filing-main.htm |title=AutoZone, Form 10-K, Annual Report, Filing Date Nov 27, 1996 |publisher=secdatabase.com |access-date =Jan 18, 2013}}</ref>


1996 was the year when the [[Internet]] era arrived at the company, when AutoZone opened its company Web site. The new commercial program debuted in [[Germantown, Tennessee]]. [[ALLDATA]], a software company based in [[Elk Grove, California]] that provides automotive diagnostic and repair information, was acquired.<ref name="AutoZone-May-1996-10-Q">{{cite web|url=http://edgar.secdatabase.com/2683/91205796010324/filing-main.htm |title=AutoZone, Form 10-Q, Quarterly Report, Filing Date May 20, 1996 |publisher=secdatabase.com |access-date =Jan 18, 2013}}</ref>
In 1996, the company launched its website.<ref name=":0" /> It also spent $56 million to acquire [[ALLDATA]], a software company based in [[Elk Grove, California]] that provides automotive diagnostic and repair information.<ref name="AutoZone-May-1996-10-Q">{{cite web|url=http://edgar.secdatabase.com/2683/91205796010324/filing-main.htm |title=AutoZone, Form 10-Q, Quarterly Report, Filing Date May 20, 1996 |publisher=secdatabase.com |access-date =Jan 18, 2013}}</ref><ref>{{Cite news |last=Jones |first=Dow |date=1996-02-08 |title=COMPANY NEWS;AUTOZONE TO BUY ALLDATA FOR $56 MILLION IN STOCK |url=https://www.nytimes.com/1996/02/08/business/company-news-autozone-to-buy-alldata-for-56-million-in-stock.html |access-date=2025-06-13 |work=The New York Times |language=en-US |issn=0362-4331}}</ref>


Company founder [[Pitt Hyde]] retired as chairman and CEO in 1997.<ref name=fortune/> John Adams became the new chairman and CEO.
Company founder [[Pitt Hyde]] retired as chairman and CEO in 1997.<ref name=fortune/> John Adams became the new chairman and CEO. AutoZone made several acquisitions in 1998. In January, it acquired 112 Auto Palace stores in six states for $55 million.<ref name="AutoZone-Jun-1998-10-Q">{{cite web |title=AutoZone, Form 10-Q, Quarterly Report, Filing Date Jun 23, 1998 |url=http://edgar.secdatabase.com/1868/86678798000013/filing-main.htm |access-date=Jan 18, 2013 |publisher=secdatabase.com}}</ref><ref name="prn1998jan14">{{cite news |date=January 14, 1998 |title=AutoZone To Acquire Auto Palace |url=http://www.thefreelibrary.com/AutoZone+To+Acquire+Auto+Palace-a020163425 |archive-url=https://web.archive.org/web/20140714121623/http://www.thefreelibrary.com/AutoZone+To+Acquire+Auto+Palace-a020163425 |archive-date=July 14, 2014 |newspaper=[[PRNewswire]]}}</ref><ref name="ac1998feb">{{cite news |date=February 1998 |title=AutoZone continues growth with Auto Palace purchase |url=http://www.theautochannel.com/publications/magazines/amb/feb-98/retail.frame |website=[[The Auto Channel]]}}</ref> It also bought 43 TruckPro L.P. locations in May and 560 [[Chief Auto Parts]] stores across in June.<ref name="lat-1998may12">{{cite news |url=https://www.latimes.com/archives/la-xpm-1998-may-12-fi-48771-story.html |title=AutoZone to Acquire Car Parts Rival Chief |newspaper=[[Los Angeles Times]] |date=May 12, 1998 |first=John |last=O'Dell}}</ref><ref name="lat-1998jul01">{{cite news |url=https://www.latimes.com/archives/la-xpm-1998-jul-01-fi-65162-story.html |title=AutoZone Purchase of Chief Auto Is Complete |newspaper=[[Los Angeles Times]] |date=July 1, 1998|first=John |last=O'Dell}}</ref> In October, AutoZone bought 100 Express auto parts stores from [[Pep Boys]].<ref>{{Cite news |last= |first= |date=1998-10-06 |title=COMPANY NEWS; PEP BOYS PLANS TO SELL 100 EXPRESS STORES TO AUTOZONE |url=https://www.nytimes.com/1998/10/06/business/company-news-pep-boys-plans-to-sell-100-express-stores-to-autozone.html |access-date=2025-06-12 |work=The New York Times |language=en-US |issn=0362-4331}}</ref> The company established its first international location when it opened a store in [[Nuevo Laredo|Nuevo Laredo, Mexico]] in December 1998.<ref>{{Cite web |date=December 10, 1998 |title=AutoZone's 1st Quarter Sales Up 33%; EPS Up 10% |url=https://about.autozone.com/news-releases/news-release-details/autozones-1st-quarter-sales-33-eps-10 |access-date=June 12, 2025 |website=AutoZone}}</ref><ref name="AutoZone-Nov-1998-ARS">{{cite web |title=AutoZone, Form ARS, Filing Date Nov 2, 1998 |url=http://edgar.secdatabase.com/1874/86678798000019/filing-main.htm |access-date=Jan 18, 2013 |publisher=secdatabase.com}}</ref> By January 1999, it announced plans to open additional stores in the country.<ref>{{Cite news |last=Newswires |first=Dow Jones |date=1999-01-06 |title=U.S. Retailer AutoZone to Expand With Two New Stores in Mexico |url=https://www.wsj.com/articles/SB915564130440054000 |access-date=2025-06-13 |work=Wall Street Journal |language=en-US |issn=0099-9660}}</ref> AutoZone closed the 1990s by debuting at the [[Fortune 500]] list in 1999.<ref>{{Cite web |title=FORTUNE 500: 1999 Archive Full List 401-500 |url=https://money.cnn.com/magazines/fortune/fortune500_archive/full/1999/401.html |access-date=2025-06-13 |website=money.cnn.com}}</ref>


In 1998,<ref name="AutoZone-Jun-1998-10-Q">{{cite web|url=http://edgar.secdatabase.com/1868/86678798000013/filing-main.htm |title=AutoZone, Form 10-Q, Quarterly Report, Filing Date Jun 23, 1998 |publisher=secdatabase.com |access-date =Jan 18, 2013}}</ref><ref name="AutoZone-Jul-1998-8-K">{{cite web|url=http://edgar.secdatabase.com/1518/101190898000003/filing-main.htm |title=AutoZone, Form 8-K, Current Report, Filing Date Jul 2, 1998 |publisher=secdatabase.com |access-date =Jan 18, 2013}}</ref> AutoZone acquired ADAP Inc, who had stores under the ADAP Discount Auto Parts and Auto Palace nameplates respectively,<ref>{{Cite web|url=http://www.brianzpatton.com/HotWheels/1992/1992%20OM-Auto%20Palace.htm|title=1992 Auto Palace Hauler - Brian Z. Patton}}</ref> both being auto parts chains in the northeastern United States with 112 stores,<ref name=prn1998jan14>{{cite news |url=http://www.thefreelibrary.com/AutoZone+To+Acquire+Auto+Palace-a020163425 |title=AutoZone To Acquire Auto Palace |newspaper=[[PRNewswire]] |date=January 14, 1998}}</ref><ref name=ac1998feb>{{cite news |url=http://www.theautochannel.com/publications/magazines/amb/feb-98/retail.frame |title=AutoZone continues growth with Auto Palace purchase |website=[[The Auto Channel]] |date=February 1998}}</ref> TruckPro L.P., a chain with 43 stores in 14 states, and the 560-store [[Chief Auto Parts]] Inc., a chain with a presence in 5 states.<ref name="lat-1998may12">{{cite news |url=https://www.latimes.com/archives/la-xpm-1998-may-12-fi-48771-story.html |title=AutoZone to Acquire Car Parts Rival Chief |newspaper=[[Los Angeles Times]] |date=May 12, 1998 |first=John |last=O'Dell}}</ref><ref name="lat-1998jul01">{{cite news |url=https://www.latimes.com/archives/la-xpm-1998-jul-01-fi-65162-story.html |title=AutoZone Purchase of Chief Auto Is Complete |newspaper=[[Los Angeles Times]] |date=July 1, 1998|first=John |last=O'Dell}}</ref> At the commencement of fiscal 1999, AutoZone made another acquisition by purchasing 100 Express stores from [[Pep Boys|The Pep Boys—Manny, Moe & Jack]].<ref name="AutoZone-Nov-1998-10-K">{{cite web|url=http://edgar.secdatabase.com/1877/86678798000022/filing-main.htm |title=AutoZone, Form 10-K, Annual Report, Filing Date Nov 25, 1998 |publisher=secdatabase.com |access-date =Jan 18, 2013}}</ref> The company began a process of internationalization with their first store abroad, which opened in [[Nuevo Laredo]], Mexico.<ref name="AutoZone-Nov-1998-ARS">{{cite web|url=http://edgar.secdatabase.com/1874/86678798000019/filing-main.htm |title=AutoZone, Form ARS, Filing Date Nov 2, 1998 |publisher=secdatabase.com |access-date =Jan 18, 2013}}</ref> AutoZone closed the 1990s by debuting at the [[Fortune 500]] list in 1999.
===2000s===
In 2000, AutoZone opened a data processing and support center, known as DataZone, in [[Chihuahua (state)|Chihuahua, Mexico]]. In the years to come, new departments, including Finance, Customer Service, IT, Merchandising, and Store Technical Support would be added.<ref name=":8">{{Cite web |date=January 16, 2023 |title=AutoZone Business and Technology Store Support Center Chihuahua |url=https://btssc.autozone.com/en/news/lorem-ipsum-dolor-sit-amet-consectetur-adipiscing-elit- |access-date=2025-06-12 |website=btssc.autozone.com |language=en-us}}</ref>  


===2000s===
In January 2001, [[Steve Odland]] was named chairman and CEO, replacing Adams.<ref>{{Cite web |last=Archives |first=L. A. Times |date=2000-09-22 |title=AutoZone's Chairman to Resign CEO Post |url=https://www.latimes.com/archives/la-xpm-2000-sep-22-fi-24942-story.html |access-date=2025-06-14 |website=Los Angeles Times |language=en-US}}</ref><ref>{{Cite web |date=January 11, 2001 |title=AutoZone Names Odland Chairman of the Board and CEO |url=https://about.autozone.com/news-releases/news-release-details/autozone-names-odland-chairman-board-and-ceo |access-date=June 13, 2025 |website=AutoZone}}</ref><ref name="AutoZone-Jan-2001-8-K">{{cite web|url=http://pdf.secdatabase.com/681/0000866787-01-500003.pdf |title=AutoZone, Form 8-K, Current Report, Filing Date Jan 12, 2001 |publisher=secdatabase.com |access-date =Jan 18, 2013}}</ref> That May, the company opened its 3,000th store in [[Cicero, Illinois]].<ref>{{Cite web |date=May 18, 2001 |title=AutoZone Opens 3,000th U.S. Location |url=https://about.autozone.com/news-releases/news-release-details/autozone-opens-3000th-us-location |access-date=June 13, 2025 |website=AutoZone}}</ref> In December, AutoZone sold TruckPro to Paratus Capital Management.<ref>{{cite web|url=http://www.bizjournals.com/memphis/stories/2001/12/17/daily47.html |title=AutoZone sells TruckPro division |date=2001-12-20|access-date=2021-02-03|website=bizjournals.com}}</ref>
[[Steve Odland]] became AutoZone's third CEO in 2001.<ref name="AutoZone-Jan-2001-8-K">{{cite web|url=http://pdf.secdatabase.com/681/0000866787-01-500003.pdf |title=AutoZone, Form 8-K, Current Report, Filing Date Jan 12, 2001 |publisher=secdatabase.com |access-date =Jan 18, 2013}}</ref> Also in 2001, AutoZone sold TruckPro to Paratus Capital Management.<ref>{{cite web|url=http://www.bizjournals.com/memphis/stories/2001/12/17/daily47.html |title=AutoZone sells TruckPro division |date=2001-12-20|access-date=2021-02-03|website=bizjournals.com}}</ref>


[[File:Auto Zone sign.JPG|thumb|AutoZone store sign in [[Phoenix, Arizona]]]]
[[File:Auto Zone sign.JPG|thumb|AutoZone store sign in [[Phoenix, Arizona]]]]
In 2002, AutoZone developed a network of "hub, feeder, and satellite" stores to have more product in the market area, while reducing inventory investment. Sales hit $5.33 billion.<ref name="AutoZone-Oct-2002-10-K">{{cite web|url=http://pdf.secdatabase.com/2952/0000950144-02-010940.pdf |title=AutoZone, Form 10-K, Annual Report, Filing Date Oct 31, 2002 |publisher=secdatabase.com |access-date =Jan 18, 2013}}</ref>
In 2002, AutoZone developed a network of "hub, feeder, and satellite" stores to have more product in the market area, while reducing inventory investment. Sales hit $5.33 billion.<ref name="AutoZone-Oct-2002-10-K">{{cite web|url=http://pdf.secdatabase.com/2952/0000950144-02-010940.pdf |title=AutoZone, Form 10-K, Annual Report, Filing Date Oct 31, 2002 |publisher=secdatabase.com |access-date =Jan 18, 2013}}</ref><ref name=":9">{{Cite web |last=Evanoff |first=Ted |date=November 14, 2015 |title=AutoZone turns to megahubs in sales push |url=https://archive.commercialappeal.com/business/national/autozone-turns-to-megahubs-in-sales-push-2447a14b-0760-7021-e053-0100007fb97a-347949401.htmlfb97a-347949401.html |access-date=2025-06-13 |website=Commercial Appeal |language=en}}</ref>


In 2003, the ''Duralast tool'' line was introduced. This was a year of important negotiations for AutoZone, as the company partnered with other important auto parts industry companies, such as [[CarMax]] and Midas. AutoZone de Mexico opens the first DC in [[Nuevo Laredo]], Mexico. Total stores number 3,219 in 48 states and 49 in Mexico.<ref name="AutoZone-Oct-2003-8-K">{{cite web|url=http://pdf.secdatabase.com/1218/0000866787-03-000040.pdf |title=AutoZone, Form 8-K, Current Report, Filing Date Oct 31, 2003 |publisher=secdatabase.com |access-date =Jan 18, 2013}}</ref> In 2004, founder [[Pitt Hyde|J.R. "Pitt" Hyde III]] was inducted into the Automotive Hall of Fame.<ref>{{cite web|url=http://www.autonews.com/article/20041011/SUB/410110722/ |date=2004-10-11|access-date=2021-02-03 |title=Automotive Hall of Fame: A night for legends|website=autonews.com}}</ref>
In 2003, the Duralast tool line was introduced.<ref>{{Cite web |date=November 19, 2003 |title=AutoZone Introduces Duralast Tool Line |url=https://about.autozone.com/news-releases/news-release-details/autozone-introduces-duralast-tool-line |access-date=June 12, 2025 |website=AutoZone}}</ref> In April, [[Midas (automotive service)|Midas]] announced it was exiting the parts distribution business and would instead contract AutoZone to be its official distributor.<ref>{{Cite news |last= |date=2003-04-04 |title=COMPANY NEWS; MIDAS TO QUIT PARTS BUSINESS AND CUT 800 JOBS |url=https://www.nytimes.com/2003/04/04/business/company-news-midas-to-quit-parts-business-and-cut-800-jobs.html |access-date=2025-06-13 |work=The New York Times |language=en-US |issn=0362-4331}}</ref> AutoZone de Mexico opens the first DC in [[Nuevo Laredo]], Mexico. Total stores number 3,219 in 48 states and 49 in Mexico.<ref name="AutoZone-Oct-2003-8-K">{{cite web|url=http://pdf.secdatabase.com/1218/0000866787-03-000040.pdf |title=AutoZone, Form 8-K, Current Report, Filing Date Oct 31, 2003 |publisher=secdatabase.com |access-date =Jan 18, 2013}}</ref> In April 2004, AutoZone acquired 12 stores from ABC Discount Auto Parts, an auto parts chain headquartered in [[Cherry Hill, New Jersey]].<ref>{{Cite web |last=Cruickshank |first=Brian |date=2004-04-15 |title=AutoZone Completes Acquisition of Eastern Parts Store Chain |url=https://www.aftermarketnews.com/autozone-completes-acquisition-of-eastern-parts-store-chain/ |access-date=2025-06-13 |website=aftermarketNews |language=en-US}}</ref> That year, founder [[Pitt Hyde|J.R. "Pitt" Hyde III]] was inducted into the Automotive Hall of Fame.<ref>{{cite web|url=http://www.autonews.com/article/20041011/SUB/410110722/ |date=2004-10-11|access-date=2021-02-03 |title=Automotive Hall of Fame: A night for legends|website=autonews.com}}</ref>


In 2005, [[William C. Rhodes (businessman)|William C. Rhodes III]] was named president and CEO. Steve Odland left to become the chairman and CEO of [[Office Depot]].<ref name="AutoZone-Mar-2005-8-K">{{cite web|url=http://pdf.secdatabase.com/2139/0000891092-05-000482.pdf |title=AutoZone, Form 8-K, Current Report, Filing Date Mar 14, 2005 |publisher=secdatabase.com |access-date =Jan 18, 2013}}</ref>
In 2005, [[William C. Rhodes (businessman)|William C. Rhodes III]] was named president and CEO. Steve Odland left to become the chairman and CEO of [[Office Depot]].<ref name="AutoZone-Mar-2005-8-K">{{cite web|url=http://pdf.secdatabase.com/2139/0000891092-05-000482.pdf |title=AutoZone, Form 8-K, Current Report, Filing Date Mar 14, 2005 |publisher=secdatabase.com |access-date =Jan 18, 2013}}</ref><ref>{{Cite web |last= |first= |date=2005-03-14 |title=Steve Odland Leaves AutoZone for Office Depot, New President and CEO Named |url=https://www.aftermarketnews.com/steve-odland-leaves-autozone-for-office-depot-new-president-and-ceo-named/ |access-date=2025-06-13 |website=aftermarketNews |language=en-US}}</ref> AutoZone opened its first Puerto Rican location in [[Bayamón, Puerto Rico|Bayamon]].<ref name=":0" />


In 2007, Bill Rhodes, then 42, was named chairman, president and chief executive officer of AutoZone, Inc. on June 6.<ref name="AutoZone-Jun-2007-8-K">{{cite web|url=http://edgar.secdatabase.com/2774/117184307000288/filing-main.htm |title=AutoZone, Form 8-K, Current Report, Filing Date Jun 7, 2007 |publisher=secdatabase.com |access-date =Jan 18, 2013}}</ref>
In June 2007, Bill Rhodes was also made chairman.<ref name="AutoZone-Jun-2007-8-K">{{cite web|url=http://edgar.secdatabase.com/2774/117184307000288/filing-main.htm |title=AutoZone, Form 8-K, Current Report, Filing Date Jun 7, 2007 |publisher=secdatabase.com |access-date =Jan 18, 2013}}</ref><ref>{{Cite web |last=Marianne |first=Wilson |date=2023-06-27 |title=Longtime CEO of AutoZone to step down |url=https://chainstoreage.com/longtime-ceo-autozone-step-down |access-date=2025-06-13 |website=Chain Store Age |language=en}}</ref> The company also opened its 4,000th store in Houston, Texas.<ref>{{Cite web |last=Staff |first=aftermarketNews |date=2007-06-28 |title=AutoZone Reaches Milestone, Opens 4,000th Store |url=https://www.aftermarketnews.com/autozone-reaches-milestone-opens-4-000th-store/ |access-date=2025-06-13 |website=aftermarketNews |language=en-US}}</ref><ref>{{Cite web |date=July 16, 2007 |title=Automotive retailers turn growth engine into overdrive |url=https://chainstoreage.com/news/automotive-retailers-turn-growth-engine-overdrive |access-date=2025-06-13 |website=Chain Store Age |language=en}}</ref> That year, AutoZone introduced its Z-net electronic parts catalog and repair a database.<ref>{{Cite web |date=September 10, 2007 |title=Improved stores, service gas up AutoZone |url=https://chainstoreage.com/news/improved-stores-service-gas-autozone |access-date=2025-06-14 |website=Chain Store Age |language=en}}</ref> The system replaced the company's original text-based catalog.<ref>{{Cite web |last=Amato-McCoy |first=Deena |title=AutoZone’s Road to Wowing the Customer |url=https://chainstoreage.com/news/autozones-road-wowing-customer |access-date=2025-06-14 |website=Chain Store Age |language=en}}</ref>
 
In 2008, AutoZone opened their 4,000th store in [[Houston]], [[Texas]]. Sales hit $6.2 billion.<ref name="AutoZone-Oct-2007-10-K">{{cite web|url=http://pdf.secdatabase.com/2899/0001144204-07-055597.pdf |title=AutoZone, Form 10-K, Annual Report, Filing Date Oct 22, 2007 |publisher=secdatabase.com |access-date =Jan 18, 2013}}</ref><ref>{{cite web|url=http://www.autozoneinc.com/about_us/history/index.html|title=AutoZone, Inc. - About Us|website=www.autozoneinc.com}}</ref>


===2010s===
===2010s===
[[File:Interior of AutoZone store 3816.jpg|thumb|right|Interior of an AutoZone store in [[North Port, Florida]]]]
[[File:Interior of AutoZone store 3816.jpg|thumb|right|Interior of an AutoZone store in [[North Port, Florida]]]]
On December 15, 2011, [[ALLDATA|ALLDATA LLC]], an operating unit of AutoZone, expanded its direct presence in Canada to better serve its growing customer base.<ref>{{cite web |title=ALLDATA Expands Its Presence in Canada |url=https://www.alldata.com/press-release/alldata-expands-its-presence-canada |publisher=ALLDATA Automotive Intelligence |access-date=14 January 2020 |date=15 December 2011}}</ref><ref>{{cite news |last1=Zacks Equity Research |title=AutoZone Expands in Canada |url=https://finance.yahoo.com/news/autozone-expands-canada-151518606.html |access-date=14 January 2020 |work=Yahoo! Finance |date=16 December 2011}}</ref>
In May 2010, AutoZone announced a new “Buy Online Pick-Up In-Store” service.<ref>{{Cite web |last= |first= |date=2010-05-18 |title='Buy Online Pick-Up In-Store' Now Offered by AutoZone |url=https://www.aftermarketnews.com/buy-online-pick-up-in-store-now-offered-by-autozone/ |access-date=2025-06-13 |website=aftermarketNews |language=en-US}}</ref> The in June, the company unveiled a new mobile app that provides iPhone users access to vehicle repair guides, product catalogs, pricing information, and store locations.<ref>{{Cite web |last= |first= |date=2010-06-21 |title=AutoZone Unveils New iPhone App |url=https://www.aftermarketnews.com/autozone-unveils-new-iphone-app/ |access-date=2025-06-13 |website=aftermarketNews |language=en-US}}</ref> On December 15, 2011, [[ALLDATA|ALLDATA LLC]], an operating unit of AutoZone, expanded its direct presence in Canada to better serve its growing customer base.<ref>{{cite web |title=ALLDATA Expands Its Presence in Canada |url=https://www.alldata.com/press-release/alldata-expands-its-presence-canada |publisher=ALLDATA Automotive Intelligence |access-date=14 January 2020 |date=15 December 2011}}</ref><ref>{{cite news |last1=Zacks Equity Research |title=AutoZone Expands in Canada |url=https://finance.yahoo.com/news/autozone-expands-canada-151518606.html |access-date=14 January 2020 |work=Yahoo! Finance |date=16 December 2011}}</ref>
 
On August 17, 2012, AutoZone expanded into their 49th state [[Alaska]] by opening their 5,000th store in [[Wasilla, Alaska]].


In 2012 AutoZone opened their first store in Brazil.<ref name="AutoZone-Dec-2012-8-K">{{cite web|url=http://edgar.secdatabase.com/1516/117184312004361/filing-main.htm |title=AutoZone, Form 8-K, Current Report, Filing Date Dec 4, 2012 |publisher=[[U.S. Securities and Exchange Commission|SEC]] |work=[[EDGAR]] |access-date =Jan 18, 2013}}</ref>
On August 17, 2012, AutoZone expanded into Alaska, the company's 49th state, by opening its 5,000th store in [[Wasilla, Alaska]].<ref>{{Cite web |last= |first= |date=2012-08-14 |title=AutoZone To Open First Store In Alaska |url=https://www.counterman.com/autozone-to-open-first-store-in-alaska/ |access-date=2025-06-13 |website=Counterman Magazine |language=en-US}}</ref> The company announced in December that it had acquired online automotive retailer AutoAnything.com.<ref>{{Cite web |last=Troy |first=Mike |title=Online acquisition overshadows soft sales at Autozone |url=https://chainstoreage.com/news/online-acquisition-overshadows-soft-sales-autozone |access-date=2025-06-13 |website=Chain Store Age |language=en}}</ref> In 2012, AutoZone entered the Brazilian market by opening a store in Sao Paulo, Brazil.<ref name=":02">{{Cite web |title=Our History & Timeline |url=https://about.autozone.com/about-autozone/company-culture/history-timeline |access-date=June 11, 2025 |website=AutoZone}}</ref>


In December 2012, AutoZone purchased AutoAnything.com, an e-commerce leader in [[aftermarket automotive parts]] based in [[San Diego, California]].<ref name="AutoZone-Dec-2012-8-K"/><ref name="AutoZone-Dec-2012-10-Q">{{cite web|url=http://pdf.secdatabase.com/2653/0001193125-12-501787.pdf |title=AutoZone, Form 10-Q, Quarterly Report, Filing Date Dec 13, 2012 |publisher=SEC |work=EDGAR |access-date =Jan 18, 2013}}</ref>
In December 2012, AutoZone purchased AutoAnything.com, an e-commerce leader in [[aftermarket automotive parts]] based in [[San Diego, California]].<ref name="AutoZone-Dec-2012-8-K">{{cite web |title=AutoZone, Form 8-K, Current Report, Filing Date Dec 4, 2012 |url=http://edgar.secdatabase.com/1516/117184312004361/filing-main.htm |access-date=Jan 18, 2013 |work=[[EDGAR]] |publisher=[[U.S. Securities and Exchange Commission|SEC]]}}</ref><ref name="AutoZone-Dec-2012-10-Q">{{cite web|url=http://pdf.secdatabase.com/2653/0001193125-12-501787.pdf |title=AutoZone, Form 10-Q, Quarterly Report, Filing Date Dec 13, 2012 |publisher=SEC |work=EDGAR |access-date =Jan 18, 2013}}</ref> In 2014, the company acquired Interamerican Motor Corporation, a distributor of imported replacement parts. The deal gave AutoZone access to European and Asian markets.<ref>{{Cite web |last=Staff |first=aftermarketNews |date=2014-09-02 |title=AutoZone To Acquire Interamerican Motor Corp. |url=https://www.aftermarketnews.com/autozone-to-acquire-interamerican-motor-corp/ |access-date=2025-06-13 |website=aftermarketNews |language=en-US}}</ref> By November 2015, the company had expanded its hub stores to include mega hubs in Atlanta, Chicago, Los Angeles, Memphis, and New Jersey.<ref name=":9" />


By April 2017, AutoZone had been the largest retailer of automotive parts in North America for three consecutive years.<ref>{{cite web|last=Adams|first=Bruce|title=AutoZone again claims No. 1 spot in Top 25 Auto Chain Report|url=http://www.searchautoparts.com/aftermarket-business/special-reports/autozone-again-claims-no-1-spot-top-25-auto-chain-report|website=SearchAutoParts.com|access-date=April 13, 2018|date=April 25, 2017}}</ref> As of August 2017, AutoZone had 5,465 locations in the United States, 524 locations in Mexico, and 46 locations in Brazil, for a total of 6,035.<ref name="10-K Aug 2017">{{cite web |url=https://www.sec.gov/Archives/edgar/data/866787/000119312517319357/d447746d10k.htm | title=US SEC: Form 10-K AutoZone, Inc. |publisher=[[United States Securities and Exchange Commission]] |date=October 25, 2017}}</ref>
Between 2012 and 2016, AutoZone's stock valuation doubled in value.<ref>{{Cite web |last=Evanoff |first=Ted |title=Analysis: Amazon disrupts AutoZone's meteoric rise |url=https://www.commercialappeal.com/story/money/2017/09/28/analysis-amazon-disrupts-autozones-meteoric-rise/601384001/ |access-date=2025-06-14 |website=The Commercial Appeal |language=en-US}}</ref> By April 2017, AutoZone had been the largest retailer of automotive parts in North America for three consecutive years.<ref>{{cite web|last=Adams|first=Bruce|title=AutoZone again claims No. 1 spot in Top 25 Auto Chain Report|url=http://www.searchautoparts.com/aftermarket-business/special-reports/autozone-again-claims-no-1-spot-top-25-auto-chain-report|website=SearchAutoParts.com|access-date=April 13, 2018|date=April 25, 2017}}</ref> As of August 2017, AutoZone had 5,465 locations in the United States, 524 locations in Mexico, and 46 locations in Brazil, for a total of 6,035.<ref name="10-K Aug 2017">{{cite web |url=https://www.sec.gov/Archives/edgar/data/866787/000119312517319357/d447746d10k.htm |title=US SEC: Form 10-K AutoZone, Inc. |publisher=[[United States Securities and Exchange Commission]] |date=October 25, 2017}}</ref> The company opened its 6,000th store, in Memphis, Tennessee, on August 25, 2017.<ref>{{Cite web |date=2017-08-26 |title=6,000th AutoZone store opens in Memphis |url=https://www.actionnews5.com/story/36220099/6000th-autozone-opens-in-memphis |access-date=2025-06-14 |website=actionnews5.com |language=en}}</ref><ref>{{Cite web |last=Lopez |first=Montee |date=September 2, 2017 |title=AutoZone opens 6,000th store in Memphis |url=http://tri-statedefender.com/autozone-opens-6000th-store-in-memphis/09/02/ |access-date=June 14, 2025 |website=TSDMemphis.com |language=en-US}}</ref>


On October 22, 2018, Pitt Hyde announced that he would be stepping down from AutoZone's board of directors.<ref>{{cite web |url=https://www.commercialappeal.com/story/money/2018/10/22/pitt-hyde-step-down-autozone-board/1727030002/ |title=Pitt Hyde to step down from AutoZone board |work=Commercial Appeal |date=October 22, 2018 |access-date=November 12, 2018}}</ref>
In February 2018, AutoZone announced it had sold IMC to Parts Authority and AutoAnything to Kingswood Capital.<ref>{{Cite web |last=Staff |first=aftermarketNews |date=2018-02-28 |title=IMC Acquired from AutoZone by Parts Authority |url=https://www.aftermarketnews.com/parts-authority-enters-agreement-acquire-imc-autozone/ |access-date=2025-06-13 |website=aftermarketNews |language=en-US}}</ref><ref>{{Cite web |last= |first= |date=2018-02-28 |title=Kingswood Capital Completes Acquisition of AutoAnything |url=https://motorsportsnewswire.com/2018/02/28/kingswood-capital-acquisition-autoanything/ |access-date=2025-06-13 |website=Motor Sports NewsWire |language=en-US}}</ref> In September, the company introduced next-day home delivery on online orders in 83 US markets.<ref>{{Cite web |last= |first= |date=2018-09-18 |title=AutoZone Delivery |url=https://www.counterman.com/autozone-now-offers-next-day-home-delivery-for-online-purchases/ |access-date=2025-06-14 |website=Counterman Magazine |language=en-US}}</ref> The service included 100,000 products and expanded to 95 markets by the end of the year.<ref>{{Cite web |last=Cable |first=Josh |date=2018-12-13 |title=AutoZone: Customers Omnichannel World |url=https://www.counterman.com/autozone-in-an-omnichannel-world-most-customers-still-come-to-store-for-trustworthy-advice/ |access-date=2025-06-14 |website=Counterman Magazine |language=en-US}}</ref> On October 22, 2018, Pitt Hyde announced that he would be stepping down from AutoZone's board of directors.<ref>{{cite web |url=https://www.commercialappeal.com/story/money/2018/10/22/pitt-hyde-step-down-autozone-board/1727030002/ |title=Pitt Hyde to step down from AutoZone board |work=Commercial Appeal |date=October 22, 2018 |access-date=November 12, 2018}}</ref><ref name=":4" /> By June 2019, the company had 174 hub stores and 28 mega hubs, with plans to continue expanding.<ref>{{Cite web |last= |first= |date=2019-06-04 |title=AutoZone Doubling Down on Megahub Strategy |url=https://www.counterman.com/autozone-doubling-down-on-megahub-strategy/ |access-date=2025-06-14 |website=Counterman Magazine |language=en-US}}</ref>


=== 2020s ===
=== 2020s ===
[[File:People in the parking lot of a burned down Auto Zone on Lake Street on Thursday morning in Minneapolis, Minnesota (49945223833).jpg|thumb|Destroyed AutoZone store in [[Minneapolis]], Minnesota]]
[[File:People in the parking lot of a burned down Auto Zone on Lake Street on Thursday morning in Minneapolis, Minnesota (49945223833).jpg|thumb|Destroyed AutoZone store in [[Minneapolis]], Minnesota]]
In late May 2020, two AutoZone stores were destroyed by [[List of arson damage during the George Floyd protests in Minneapolis–Saint Paul|arson]] during the [[George Floyd protests in Minneapolis–Saint Paul]].<ref name=":1">{{Cite news |last=Penrod |first=Josh |last2=Sinner |first2=C.J. |date=2020-07-13 |title=Buildings damaged in Minneapolis, St. Paul after riots |work=[[Star Tribune]] |url=https://www.startribune.com/a-deeper-look-at-areas-most-damaged-by-rioting-looting-in-minneapolis-st-paul/569930671/ |access-date=2022-05-05}}</ref>
In March 2020, during the early days of the COVID-19 pandemic, AutoZone introduced free curbside pickup for all buy online and pickup in store orders.<ref>{{Cite web |last=Staff |first=Shop Owner |date=2020-03-27 |title=Parts Chains Offering Curbside Pick-Up |url=https://www.shopownermag.com/parts-chains-offering-curbside-pick-up/ |access-date=2025-06-14 |website=Shop Owner Magazine |language=en-US}}</ref> In late May, two AutoZone stores were destroyed by [[List of arson damage during the George Floyd protests in Minneapolis–Saint Paul|arson]] during the [[George Floyd protests in Minneapolis–Saint Paul]].<ref name=":1">{{Cite news |last=Penrod |first=Josh |last2=Sinner |first2=C.J. |date=2020-07-13 |title=Buildings damaged in Minneapolis, St. Paul after riots |work=[[Star Tribune]] |url=https://www.startribune.com/a-deeper-look-at-areas-most-damaged-by-rioting-looting-in-minneapolis-st-paul/569930671/ |access-date=2022-05-05}}</ref> By September 2021, the company had 58 mega hubs and announced plans to open 20 more over the next year.<ref>{{Cite web |last=Lopez |first=Edwin |date=September 30, 2021 |title=AutoZone to add 20 'mega hubs' for store replenishment {{!}} Supply Chain Dive |url=https://www.supplychaindive.com/news/AutoZone-mega-hub-inventory-strategy-replenishment/607453/ |access-date=2025-06-14 |website=Supply Chain Dive |language=en-US}}</ref>


In early Jan 2024 Phillip Daniele, was promoted to CEO.
In 2023, after years functioning as a [[shared services center]], DataZone was renamed to AutoZone Business and Technology Store Support Center.<ref name=":8" /> In June 2023, Rhodes announced his intention to step down as president and CEO in January 2024. Phillip Daniele was promoted to president and CEO, with Rhodes remaining as executive chairman.<ref>{{Cite web |date=June 26, 2023 |title=AutoZone Announces Leadership Transition Plan |url=https://about.autozone.com/news-releases/news-release-details/autozone-announces-leadership-transition-plan |access-date=June 13, 2025 |website=AutoZone}}</ref><ref>{{Cite web |last= |first= |date=2023-09-20 |title=AutoZone Announces More Leadership Changes |url=https://www.aftermarketnews.com/autozone-announces-more-leadership-changes/ |access-date=2025-06-13 |website=aftermarketNews |language=en-US}}</ref><ref>{{Cite web |last= |first= |date=2024-01-05 |title=AutoZone Completes Leadership Transition Plan |url=https://www.aftermarketnews.com/autozone-completes-leadership-transition-plan/ |access-date=2025-06-13 |website=aftermarketNews |language=en-US}}</ref> By May 2024, AutoZone opened over 100 mega hubs stores.<ref>{{Cite web |last=Garland |first=Max |date=March 6, 2024 |title=AutoZone makes headway on ‘mega hub’ growth for fast store fulfillment |url=https://www.supplychaindive.com/news/autozone-mega-hub-growth-store-fulfillment-february-2024/709491/ |access-date=2025-06-14 |website=Supply Chain Dive |language=en-US}}</ref>


==Corporate affairs==
==Corporate affairs==
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==Lawsuits==
==Lawsuits==
AutoZone paid $3.3 million to settle a lawsuit by the families of a family who was killed due to being rear-ended by an AutoZone-owned truck. The suit alleges that AutoZone was negligent in training the driver of the truck.<ref>{{cite web |url=https://www.ctpost.com/news/article/AutoZone-pays-3-3-million-for-Bridgeport-13088329.php |title=AutoZone pays $3.3 million for Bridgeport family's deaths |work=CT Post |last=Tepfer |first=Daniel |date=July 19, 2018 |access-date=November 12, 2018}}</ref>
State prosecutors and the district attorneys of San Bernardino, Monterey, San Diego, and San Joaquin counties sued AutoZone in 2005, accusing the company of mishandling used motor oil and overcharging customers. AutoZone agreed to pay $1.5 million to settle the case.<ref>{{Cite web |last=Archives |first=L. A. Times |date=2007-06-09 |title=AutoZone settles state suit |url=https://www.latimes.com/archives/la-xpm-2007-jun-09-fi-autozone9-story.html |access-date=2025-06-14 |website=Los Angeles Times |language=en-US}}</ref>


AutoZone faced a lawsuit for gender discrimination in which the plaintiff alleged that men treated her differently when she was promoted and that she feared revealing a pregnancy to her superior. When the pregnancy was discovered, she alleges that her district manager pressured her to step down from her position. She was demoted in February 2006 and fired in November 2011. The jury on the case ruled in 2014 in favor of the plaintiff, awarding her $185 million in punitive damages as well as approximately $873,000 in back wages. AutoZone has announced its intention to appeal the verdict.<ref>{{cite web |url=https://www.nbcsandiego.com/news/local/AutoZone-Ordered-to-Pay-185M-in-Discrimination-Suit-283004671.html |title=AutoZone Ordered to Pay $185M in Discrimination Suit |work=NBC San Diego |last1=London |first1=Christina |last2=Nguyen |first2=Candice |date=November 17, 2014 |access-date=November 12, 2018}}</ref> ''[[The Wall Street Journal]]'''s Jacob Gershman suggested that the verdict would be scaled back, noting that the jury verdict is not the end-all be-all.<ref>{{cite web |url=https://blogs.wsj.com/law/2014/11/19/186-million-autozone-verdict-is-eye-opening-but-unlikely-to-stick/ |title=$186 Million AutoZone Verdict is Eye-Opening, but Unlikely to Stick |work=The Wall Street Journal |last=Gershman |first=Jacob |date=November 19, 2014 |access-date=November 12, 2018}}</ref>
AutoZone faced a lawsuit for gender discrimination in which the plaintiff alleged that men treated her differently when she was promoted and that she feared revealing a pregnancy to her superior. When the pregnancy was discovered, she alleges that her district manager pressured her to step down from her position. She was demoted in February 2006 and fired in November 2011. The jury on the case ruled in 2014 in favor of the plaintiff, awarding her $185 million in punitive damages as well as approximately $873,000 in back wages. AutoZone has announced its intention to appeal the verdict.<ref>{{cite web |url=https://www.nbcsandiego.com/news/local/AutoZone-Ordered-to-Pay-185M-in-Discrimination-Suit-283004671.html |title=AutoZone Ordered to Pay $185M in Discrimination Suit |work=NBC San Diego |last1=London |first1=Christina |last2=Nguyen |first2=Candice |date=November 17, 2014 |access-date=November 12, 2018}}</ref><ref>{{Cite web |last=Pfeifer |first=Stuart |date=2014-11-18 |title=Jury awards $185 million to ex-AutoZone worker demoted after pregnancy |url=https://www.latimes.com/business/la-fi-auto-zone-discrimination-verdict-20141118-story.html |access-date=2025-06-14 |website=Los Angeles Times |language=en-US}}</ref><ref>{{Cite web |last=Davis |first=Kristina |last2= |date=2016-09-07 |title=$185M awarded in AutoZone gender suit |url=https://www.latimes.com/espanol/eeuu/articulo/2016-09-07/sdut-verdict-autozone-pregnancy-women-juarez-lawsuit-2014nov18 |access-date=2025-06-14 |website=Los Angeles Times en Español |language=es-US}}</ref> ''[[The Wall Street Journal]]'''s Jacob Gershman suggested that the verdict would be scaled back.<ref>{{cite web |url=https://blogs.wsj.com/law/2014/11/19/186-million-autozone-verdict-is-eye-opening-but-unlikely-to-stick/ |title=$186 Million AutoZone Verdict is Eye-Opening, but Unlikely to Stick |work=The Wall Street Journal |last=Gershman |first=Jacob |date=November 19, 2014 |access-date=November 12, 2018}}</ref>  


A Georgia woman was fired after a customer insulted her and used multiple racial epithets against her. She alleges that the district manager told her to "suck it up," and she is filing a lawsuit against AutoZone for violating her civil rights.<ref>{{cite web |url=https://www.ajc.com/news/local/autozone-worker-customer-unleashed-racist-tirade-and-got-fired/SllKqrTWXU4FZs1D6iSHjL/ |title=AutoZone worker: Customer unleashed racist tirade — and I got fired |work=AJC |last=Northam |first=Mitchell |date=January 24, 2018 |access-date=November 12, 2018}}</ref>
In 2018, AutoZone paid $3.3 million to settle a lawsuit stemming from a 2016 crash that killed three after an AutoZone-owned truck rear-ended a stalled vehicle. The suit alleged that AutoZone was negligent in training the driver of the truck.<ref>{{cite web |last=Tepfer |first=Daniel |date=July 19, 2018 |title=AutoZone pays $3.3 million for Bridgeport family's deaths |url=https://www.ctpost.com/news/article/AutoZone-pays-3-3-million-for-Bridgeport-13088329.php |access-date=November 12, 2018 |work=CT Post}}</ref>


AutoZone came under fire from allegations that a district manager had told an employee to remove a flag displayed on the company's premises for the sake of improved diversity. AutoZone denies that and claimed that it was the poor means by which the flag was put up, with duct tape and suction cups.<ref>{{cite web |url=https://www.snopes.com/news/2016/09/02/autozone-flag-removal/ |title=AutoZone Flag Removal |work=Snopes |last=Lacapria |first=Kim |date=September 2, 2016 |access-date=November 12, 2018}}</ref>
A Georgia woman was fired after a customer insulted her and used multiple racial epithets against her. In 2018, she filed a lawsuit against the company for violating her civil rights, alleging that the district manager told her to "suck it up."<ref>{{cite web |url=https://www.ajc.com/news/local/autozone-worker-customer-unleashed-racist-tirade-and-got-fired/SllKqrTWXU4FZs1D6iSHjL/ |title=AutoZone worker: Customer unleashed racist tirade — and I got fired |work=AJC |last=Northam |first=Mitchell |date=January 24, 2018 |access-date=November 12, 2018}}</ref>


In June 2019 AutoZone entered into an $11 million settlement against with the State of California to resolve allegations that the company had violated state laws governing hazardous waste, hazardous materials, and confidential consumer information. AutoZone is charged with illegally disposing of millions of hazardous waste items, including used motor oil and automotive fluids, at landfills not authorized to accept hazardous waste.<ref>{{cite web |url=https://oag.ca.gov/news/press-releases/attorney-general-becerra-announces-11-million-settlement-against-autozone |title=Attorney General Becerra Announces $11 Million Settlement against AutoZone for Illegal Disposal of Hazardous Waste Statewide |work=California Attorney General |last=Becerra |first=Xavier |date=June 18, 2019 |access-date=June 19, 2019}}</ref>
In June 2019, AutoZone entered into an $11 million settlement against with the State of California to resolve allegations that the company had violated state laws governing hazardous waste, hazardous materials, and confidential consumer information. AutoZone is charged with illegally disposing of millions of hazardous waste items, including used motor oil and automotive fluids, at landfills not authorized to accept hazardous waste.<ref>{{cite web |url=https://oag.ca.gov/news/press-releases/attorney-general-becerra-announces-11-million-settlement-against-autozone |title=Attorney General Becerra Announces $11 Million Settlement against AutoZone for Illegal Disposal of Hazardous Waste Statewide |work=California Attorney General |last=Becerra |first=Xavier |date=June 18, 2019 |access-date=June 19, 2019}}</ref>


==See also==
==See also==

Revision as of 22:19, 14 June 2025

Template:Short description Script error: No such module "Infobox".Template:Template otherTemplate:Main otherScript error: No such module "Check for clobbered parameters".Script error: No such module "Check for unknown parameters".

AutoZone, Inc. is an American retailer of aftermarket automotive parts and accessories, the largest in the United States. Founded in 1979, AutoZone has 7,140 stores across the United States, Mexico, Puerto Rico, Brazil, and the US Virgin Islands. The company is based in Memphis, Tennessee.[1][2]

Company History

Auto Shack

AutoZone was founded by J.R. "Pitt" Hyde III as the auto parts division of Malone & Hyde, a Memphis-based wholesale grocer founded by his family. After joining the board of directors at Wal-Mart in 1978, Hyde explored new ways to diversify his family's business.[3] On July 4, 1979, the first store opened in Forrest City, Arkansas under the name of Auto Shack.[4][5] Doc Crain was the store's first manager. Sales that first day totaled $300.00.[5][6] Despite not knowing much about cars, Hyde's vision was to offer good customer service, and everyday low prices, in a clean,well designed, and brightly lit shop.[7][3]

By 1980, the chain expanded to eight stores across five states, and then to 20 stores the year after.[3] In 1981, the company opened its first Express Parts Service warehouse in Memphis, allowing customers to order hard to find parts not found in most stores. By 1983, Auto Shack opened its 100th store in Weslaco, Texas.[6]

By 1984, it had 190 locations across 13 states.[3] In 1984, Malone & Hyde was acquired in a management buyout that included Hyde, investment firm Kohlberg Kravis Roberts & Company, and other executives, taking the public company (including Auto Shack) private.[8] Total stores were 194 in 13 states.

In 1985, Peter Formanek was named president. He oversaw the auto parts firm's daily operations and worked on growth strategy.[2] In 1986, Auto Shack was spun off from Malone & Hyde, with Hyde and Formanek remaining in charge.[5] Malone & Hyde was later sold to Fleming Companies in 1988.[9]

By 1986, expansion had made the company grow into a large store chain across the South and the Midwest. Auto Shack debuted its Duralast auto parts line, starting with alternators and starters. The Loan-A-Tool program was also introduced, allowing customers to borrow specialty tools.[10] The fourth distribution center in Greenville, South Carolina opened. The total number of stores was 339 in 15 states.

File:AutoZone store in Murphy, North Carolina.jpg
AutoZone store in Murphy, North Carolina

AutoZone

In 1986, Auto Shack was sued by Radio Shack for trademark infringement.[6] While a court initially ruled in favor of Auto Shack, Radio Shack ultimately won on appeal. In 1987 Auto Shack announced plans to change its name to AutoZone.[11][12][7] The first AutoZone store was in Enid, Oklahoma. The company introduced an electronic catalog used to look up parts, check warranties, and view inventory.[10] The total number of stores was 459 in 16 states.

1990s

In 1991, Hyde and KKR took the company public.[13][14] Its stock began trading on the New York Stock Exchange using the ticker symbol "AZO."[11] KKR initially held a majority of the stock, but began selling off its shares by 1993.[15][16]

In 1994, AutoZone began using satellites to facilitate communication between stores and the corporate office. Sales hit $1.5 billion.

In 1995, AutoZone opened its 1,000th store in Louisville, Kentucky. Also, the Duralast trademark made its debut with the Duralast and Duralast Gold batteries. Total of stores is now 1,143 in 26 states.[17]

In 1996, the company launched its website.[10] It also spent $56 million to acquire ALLDATA, a software company based in Elk Grove, California that provides automotive diagnostic and repair information.[18][19]

Company founder Pitt Hyde retired as chairman and CEO in 1997.[11] John Adams became the new chairman and CEO. AutoZone made several acquisitions in 1998. In January, it acquired 112 Auto Palace stores in six states for $55 million.[20][21][22] It also bought 43 TruckPro L.P. locations in May and 560 Chief Auto Parts stores across in June.[23][24] In October, AutoZone bought 100 Express auto parts stores from Pep Boys.[25] The company established its first international location when it opened a store in Nuevo Laredo, Mexico in December 1998.[26][27] By January 1999, it announced plans to open additional stores in the country.[28] AutoZone closed the 1990s by debuting at the Fortune 500 list in 1999.[29]

2000s

In 2000, AutoZone opened a data processing and support center, known as DataZone, in Chihuahua, Mexico. In the years to come, new departments, including Finance, Customer Service, IT, Merchandising, and Store Technical Support would be added.[30]

In January 2001, Steve Odland was named chairman and CEO, replacing Adams.[31][32][33] That May, the company opened its 3,000th store in Cicero, Illinois.[34] In December, AutoZone sold TruckPro to Paratus Capital Management.[35]

File:Auto Zone sign.JPG
AutoZone store sign in Phoenix, Arizona

In 2002, AutoZone developed a network of "hub, feeder, and satellite" stores to have more product in the market area, while reducing inventory investment. Sales hit $5.33 billion.[36][37]

In 2003, the Duralast tool line was introduced.[38] In April, Midas announced it was exiting the parts distribution business and would instead contract AutoZone to be its official distributor.[39] AutoZone de Mexico opens the first DC in Nuevo Laredo, Mexico. Total stores number 3,219 in 48 states and 49 in Mexico.[40] In April 2004, AutoZone acquired 12 stores from ABC Discount Auto Parts, an auto parts chain headquartered in Cherry Hill, New Jersey.[41] That year, founder J.R. "Pitt" Hyde III was inducted into the Automotive Hall of Fame.[42]

In 2005, William C. Rhodes III was named president and CEO. Steve Odland left to become the chairman and CEO of Office Depot.[43][44] AutoZone opened its first Puerto Rican location in Bayamon.[10]

In June 2007, Bill Rhodes was also made chairman.[45][46] The company also opened its 4,000th store in Houston, Texas.[47][48] That year, AutoZone introduced its Z-net electronic parts catalog and repair a database.[49] The system replaced the company's original text-based catalog.[50]

2010s

File:Interior of AutoZone store 3816.jpg
Interior of an AutoZone store in North Port, Florida

In May 2010, AutoZone announced a new “Buy Online Pick-Up In-Store” service.[51] The in June, the company unveiled a new mobile app that provides iPhone users access to vehicle repair guides, product catalogs, pricing information, and store locations.[52] On December 15, 2011, ALLDATA LLC, an operating unit of AutoZone, expanded its direct presence in Canada to better serve its growing customer base.[53][54]

On August 17, 2012, AutoZone expanded into Alaska, the company's 49th state, by opening its 5,000th store in Wasilla, Alaska.[55] The company announced in December that it had acquired online automotive retailer AutoAnything.com.[56] In 2012, AutoZone entered the Brazilian market by opening a store in Sao Paulo, Brazil.[57]

In December 2012, AutoZone purchased AutoAnything.com, an e-commerce leader in aftermarket automotive parts based in San Diego, California.[58][59] In 2014, the company acquired Interamerican Motor Corporation, a distributor of imported replacement parts. The deal gave AutoZone access to European and Asian markets.[60] By November 2015, the company had expanded its hub stores to include mega hubs in Atlanta, Chicago, Los Angeles, Memphis, and New Jersey.[37]

Between 2012 and 2016, AutoZone's stock valuation doubled in value.[61] By April 2017, AutoZone had been the largest retailer of automotive parts in North America for three consecutive years.[62] As of August 2017, AutoZone had 5,465 locations in the United States, 524 locations in Mexico, and 46 locations in Brazil, for a total of 6,035.[63] The company opened its 6,000th store, in Memphis, Tennessee, on August 25, 2017.[64][65]

In February 2018, AutoZone announced it had sold IMC to Parts Authority and AutoAnything to Kingswood Capital.[66][67] In September, the company introduced next-day home delivery on online orders in 83 US markets.[68] The service included 100,000 products and expanded to 95 markets by the end of the year.[69] On October 22, 2018, Pitt Hyde announced that he would be stepping down from AutoZone's board of directors.[70][12] By June 2019, the company had 174 hub stores and 28 mega hubs, with plans to continue expanding.[71]

2020s

File:People in the parking lot of a burned down Auto Zone on Lake Street on Thursday morning in Minneapolis, Minnesota (49945223833).jpg
Destroyed AutoZone store in Minneapolis, Minnesota

In March 2020, during the early days of the COVID-19 pandemic, AutoZone introduced free curbside pickup for all buy online and pickup in store orders.[72] In late May, two AutoZone stores were destroyed by arson during the George Floyd protests in Minneapolis–Saint Paul.[73] By September 2021, the company had 58 mega hubs and announced plans to open 20 more over the next year.[74]

In 2023, after years functioning as a shared services center, DataZone was renamed to AutoZone Business and Technology Store Support Center.[30] In June 2023, Rhodes announced his intention to step down as president and CEO in January 2024. Phillip Daniele was promoted to president and CEO, with Rhodes remaining as executive chairman.[75][76][77] By May 2024, AutoZone opened over 100 mega hubs stores.[78]

Corporate affairs

AutoZone is incorporated in the state of Nevada.[1]

Headquarters

Since October 1995, AutoZone has been headquartered in its J.R. Hyde, III Store Support Center (SSC), a Template:Convert, eight-story building in Downtown Memphis, Tennessee.[79] As of 2013 there were over 1,200 employees there.[80]

The project manager of the building's construction was Rob Norcross, a principal at LRK Inc. The building has the capability to withstand a 9.0 magnitude earthquake because it has a special base isolation system that had a price tag of $950,000.[79]

Private labels

AutoZone sells lead-acid car batteries (manufactured primarily by Johnson Controls) and other automotive parts using its Valucraft and Duralast private label brands.[81] AutoZone also sells tools under the Duralast brand.[82]

Retail stores

File:2008-09-11 AutoZone in Hillsborough, NC.jpg
AutoZone store in Hillsborough, North Carolina.

AutoZone's 7,140 retail outlets Template:Asof[1] throughout the United States, Mexico and Brazil stock a variety of aftermarket parts as well as some OEM parts. All AutoZone stores are corporately owned; the company does not have franchise operations.[83]

Sponsorships

In 2004, AutoZone celebrated its 25th anniversary and announced a corporate sponsorship agreement with auto racing association NASCAR.

In 2007, AutoZone sponsored Kevin Harvick and Timothy Peters in the NASCAR Busch Series.Script error: No such module "Unsubst".

AutoZone holds the naming rights to the downtown Memphis baseball stadium that is the home of the Memphis Redbirds of the Pacific Coast League. The company also sponsors the AutoZone Liberty Bowl.[84] The AutoZone Liberty Bowl, alongside the College Football Playoff Foundation donated $250,136.03 to the St. Jude Children's Research Hospital.[85] The AutoZone Liberty Bowl awarded 2018's Distinguished Citizen Award to Priscilla Presley.[86]

They are an official sponsor of Bellator MMA, the world's second largest Mixed Martial Arts promotion.

Lawsuits

State prosecutors and the district attorneys of San Bernardino, Monterey, San Diego, and San Joaquin counties sued AutoZone in 2005, accusing the company of mishandling used motor oil and overcharging customers. AutoZone agreed to pay $1.5 million to settle the case.[87]

AutoZone faced a lawsuit for gender discrimination in which the plaintiff alleged that men treated her differently when she was promoted and that she feared revealing a pregnancy to her superior. When the pregnancy was discovered, she alleges that her district manager pressured her to step down from her position. She was demoted in February 2006 and fired in November 2011. The jury on the case ruled in 2014 in favor of the plaintiff, awarding her $185 million in punitive damages as well as approximately $873,000 in back wages. AutoZone has announced its intention to appeal the verdict.[88][89][90] The Wall Street Journal's Jacob Gershman suggested that the verdict would be scaled back.[91]

In 2018, AutoZone paid $3.3 million to settle a lawsuit stemming from a 2016 crash that killed three after an AutoZone-owned truck rear-ended a stalled vehicle. The suit alleged that AutoZone was negligent in training the driver of the truck.[92]

A Georgia woman was fired after a customer insulted her and used multiple racial epithets against her. In 2018, she filed a lawsuit against the company for violating her civil rights, alleging that the district manager told her to "suck it up."[93]

In June 2019, AutoZone entered into an $11 million settlement against with the State of California to resolve allegations that the company had violated state laws governing hazardous waste, hazardous materials, and confidential consumer information. AutoZone is charged with illegally disposing of millions of hazardous waste items, including used motor oil and automotive fluids, at landfills not authorized to accept hazardous waste.[94]

See also

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References

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External links

Template:Sister project

Template:Finance links Template:Coord

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  1. ↑ a b c Cite error: Invalid <ref> tag; no text was provided for refs named 10-K Aug 2023
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  4. ↑ Script error: No such module "Citation/CS1".
  5. ↑ a b c Script error: No such module "citation/CS1".
  6. ↑ a b c Script error: No such module "citation/CS1".
  7. ↑ a b Script error: No such module "citation/CS1".
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  10. ↑ a b c d Script error: No such module "citation/CS1".
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