Computer telephony integration: Difference between revisions
Jump to navigation
Jump to search
imported>Kuru m Reverted edit by 49.249.249.14 (talk) to last version by Kuru |
imported>DigitalIceAge |
||
| Line 14: | Line 14: | ||
* [[Telephony Application Programming Interface]] (TAPI) | * [[Telephony Application Programming Interface]] (TAPI) | ||
* [[Telephony Server Application Programming Interface]] (TSAPI) | * [[Telephony Server Application Programming Interface]] (TSAPI) | ||
* [[WindowPhone]] | |||
* [[Computer-supported telecommunications applications]] (CSTA) | * [[Computer-supported telecommunications applications]] (CSTA) | ||
* [[Multi-Vendor Integration Protocol]] | * [[Multi-Vendor Integration Protocol]] | ||
Revision as of 21:58, 10 August 2025
Template:Short description Script error: No such module "about". Script error: No such module "Unsubst".
Computer-telephony integration, also called computer–telephone integration or CTI, is a general term for technologies that coordinate interactions between telephones and a computers to be coordinated. The term is predominantly used to describe desktop-based applications that improve user efficiency, though it can also refer to server-based functionality such as automatic call routing.
See also
- Automatic number identification (ANI)
- Automatic call distributor
- Dialed Number Identification Service (DNIS)
- PhoneValet Message Center
- Predictive dialer
- Screen pop
- Telephony Application Programming Interface (TAPI)
- Telephony Server Application Programming Interface (TSAPI)
- WindowPhone
- Computer-supported telecommunications applications (CSTA)
- Multi-Vendor Integration Protocol
References
<templatestyles src="Reflist/styles.css" />
Script error: No such module "Check for unknown parameters".