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| industry = Payment systems | | industry = Payment systems | ||
| products = | | products = | ||
| revenue ={{increase}} [[Pound sterling|£]] | | revenue ={{increase}} [[Pound sterling|£]]324.9 million (2025)<ref name=results>{{cite web|url=https://www.paypointbusiness.com/media/ixidrcna/rns-fy25-final.pdf|title=Annual Report 2025|publisher=PayPoint|access-date=9 December 2025}}</ref> | ||
| operating_income ={{increase}} [[Pound sterling|£]] | | operating_income ={{increase}} [[Pound sterling|£]]75.1 million (2025)<ref name=results/> | ||
| net_income = {{increase}} [[Pound sterling|£]] | | net_income = {{increase}} [[Pound sterling|£]]50.6 million (2025)<ref name=results/> | ||
| num_employees = | | num_employees = | ||
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'''PayPoint plc''' is a British | '''PayPoint plc''' is a British company that provides multichannel payment and retail services across the [[United Kingdom]]. Founded in 1996, the company facilitates payments through a nationwide network of convenience stores and offers services including bill payment, mobile phone top-ups, parcel delivery and collection, and Open Banking integrations. | ||
Paypoint is publicly listed on the [[London Stock Exchange]]. | |||
==History== | ==History== | ||
The PayPoint network was set up in 1996<ref name="britishgas.co.uk">{{cite web|url=http://www.britishgas.co.uk/youraccount/discover/home-energy-top-up-service.html|title=Home Energy Top Up|publisher=British Gas|access-date=10 April 2016}}</ref> with the aim of enabling customers to load gas and electricity onto their pre-paid energy meters in cash at their local convenience store. Prepayment meters are intended to help customers to manage energy use, thereby helping the environment, and control their spending, thereby enabling to live within their limited means.<ref>{{cite web|url=https://www.edfenergy.com/for-home/help-support/pay-as-you-go|title=Keep track of what you use and spend if you have a prepayment meter|work=EDF |publisher=EDF Energy|access-date=15 February 2017}}</ref> Typically about 40% of customers use prepayment meters for their electricity and gas: this percentage has remained roughly constant over the last five years.<ref>{{cite web|url=https://www.ofgem.gov.uk/chart/proportion-customers-repaying-debt-their-supplier-using-ppm|title=The proportion of customers repaying a debt to their supplier using prepayment meters|publisher=Ofgem|access-date=15 February 2017}}</ref> First tested in [[Northern Ireland]], the system was expanded to [[London]] in 1997 and in 1998, [[British Gas]] prepayment meter customers were able to charge their Quantum smart cards at PayPoint retailers.<ref name="britishgas.co.uk"/> | The PayPoint network was set up in 1996<ref name="britishgas.co.uk">{{cite web|url=http://www.britishgas.co.uk/youraccount/discover/home-energy-top-up-service.html|title=Home Energy Top Up|publisher=British Gas|access-date=10 April 2016}}</ref> with the aim of enabling customers to load gas and electricity onto their pre-paid energy meters in cash at their local convenience store. Prepayment meters are intended to help customers to manage energy use, thereby helping the environment, and control their spending, thereby enabling to live within their limited means.<ref>{{cite web|url=https://www.edfenergy.com/for-home/help-support/pay-as-you-go|title=Keep track of what you use and spend if you have a prepayment meter|work=EDF |publisher=EDF Energy|access-date=15 February 2017}}</ref> Typically about 40% of customers use prepayment meters for their electricity and gas: this percentage has remained roughly constant over the last five years.<ref>{{cite web|url=https://www.ofgem.gov.uk/chart/proportion-customers-repaying-debt-their-supplier-using-ppm|title=The proportion of customers repaying a debt to their supplier using prepayment meters|publisher=Ofgem|access-date=15 February 2017|archive-date=16 February 2017|archive-url=https://web.archive.org/web/20170216132603/https://www.ofgem.gov.uk/chart/proportion-customers-repaying-debt-their-supplier-using-ppm|url-status=dead}}</ref> First tested in [[Northern Ireland]], the system was expanded to [[London]] in 1997 and in 1998, [[British Gas]] prepayment meter customers were able to charge their Quantum smart cards at PayPoint retailers.<ref name="britishgas.co.uk"/> | ||
Following continued growth and public listing, in 2006, the company became the exclusive cash payment network for the BBC's [[Television licence|TV Licence]] fee.<ref>{{cite web|url=http://www.bbc.co.uk/pressoffice/pressreleases/stories/2006/03_march/31/tvl.shtml|title= BBC appoints PayPoint for 'over-the-counter' contract|publisher=BBC|access-date=10 April 2016}}</ref> In November 2006 and February 2007, PayPoint acquired [[online payment]] service providers Metacharge and SECPay respectively.<ref>{{cite web|url=http://www.24dash.com/news/Central_Government/2007-02-26-PayPoint-acquires-SECPay-Limited|title=PayPoint acquires SECPay Limited|publisher=24 Dash|access-date=10 April 2016}}</ref> In September 2010, PayPoint completed the acquisition of Verrus,<ref>{{cite web|url=http://www.growthbusiness.co.uk/news-and-market-deals/mergers-and-acquisitions/1203663/paypoint-buys-verrus-.thtml|title=PayPoint buys Verrus |date=5 March 2010 |publisher=Growth Business|access-date=10 April 2016}}</ref> a pay-by-phone parking payment provider and re-branded in [[North America]] and [[Europe]] under the brand name, PayByPhone.<ref>{{cite web|url=http://www.parkingtoday.com/webinars/18_presentation.pdf|title=Presentation|publisher=Parking Today|access-date=10 April 2016}}</ref> In May 2014, PayPoint.net and PayByPhone were merged under a single identity, PayPoint Mobile and Online.<ref>{{cite press release|url=http://inpublic.globenewswire.com/2014/05/20/PayPoint+plc+PayPoint+reveals+plans+for+multi+channel+future+with+merged+mobile+and+online+business+and+new+group+brand+HUG1787186.html|title=PayPoint reveals plans for multi-channel future with merged mobile and online business and new group brand|publisher=GlobeNewswire|access-date=10 April 2016}}</ref> | Following continued growth and public listing, in 2006, the company became the exclusive cash payment network for the BBC's [[Television licence|TV Licence]] fee.<ref>{{cite web|url=http://www.bbc.co.uk/pressoffice/pressreleases/stories/2006/03_march/31/tvl.shtml|title= BBC appoints PayPoint for 'over-the-counter' contract|publisher=BBC|access-date=10 April 2016}}</ref> In November 2006 and February 2007, PayPoint acquired [[online payment]] service providers Metacharge and SECPay respectively.<ref>{{cite web|url=http://www.24dash.com/news/Central_Government/2007-02-26-PayPoint-acquires-SECPay-Limited|title=PayPoint acquires SECPay Limited|publisher=24 Dash|access-date=10 April 2016}}</ref> In September 2010, PayPoint completed the acquisition of Verrus,<ref>{{cite web|url=http://www.growthbusiness.co.uk/news-and-market-deals/mergers-and-acquisitions/1203663/paypoint-buys-verrus-.thtml|title=PayPoint buys Verrus |date=5 March 2010 |publisher=Growth Business|access-date=10 April 2016}}</ref> a pay-by-phone parking payment provider and re-branded in [[North America]] and [[Europe]] under the brand name, PayByPhone.<ref>{{cite web|url=http://www.parkingtoday.com/webinars/18_presentation.pdf|title=Presentation|publisher=Parking Today|access-date=10 April 2016}}</ref> In May 2014, PayPoint.net and PayByPhone were merged under a single identity, PayPoint Mobile and Online.<ref>{{cite press release|url=http://inpublic.globenewswire.com/2014/05/20/PayPoint+plc+PayPoint+reveals+plans+for+multi+channel+future+with+merged+mobile+and+online+business+and+new+group+brand+HUG1787186.html|title=PayPoint reveals plans for multi-channel future with merged mobile and online business and new group brand|publisher=GlobeNewswire|access-date=10 April 2016|archive-date=22 February 2016|archive-url=https://web.archive.org/web/20160222070152/http://inpublic.globenewswire.com/2014/05/20/PayPoint+plc+PayPoint+reveals+plans+for+multi+channel+future+with+merged+mobile+and+online+business+and+new+group+brand+HUG1787186.html|url-status=dead}}</ref> | ||
In March 2024, PayPoint partnered with Lloyds Bank.<ref name=":0" /><ref name=":1">{{Cite web |last= |first= |date=2024-03-20 |title=Paypoint and Lloyds Banking Group extend cards partnership agreement |url=https://www.morningstar.co.uk/uk/news/AN_1710924250656249400/http%3a%2f%2fwww.morningstar.co.uk%2fvirtual%2fSolrNews%2fAllianceNews.aspx%3fSite%3duk%26DocId%3dAN_1710924250656249400 |access-date=2024-04-02 |website=MorningstarUK |language=en-GB}}</ref> It was announced that Lloyds Bank would be the main card acquiring partner for PayPoint.<ref name=":0">{{Cite web |date=20 March 2024 |title=Lloyds Bank, PayPoint strike cards partnership |url=https://www.reuters.com/business/finance/lloyds-bank-paypoint-strike-cards-partnership-2024-03-20/ |access-date=2 April 2024 |website=Reuters}}</ref><ref name=":1" /> | In March 2024, PayPoint partnered with Lloyds Bank.<ref name=":0" /><ref name=":1">{{Cite web |last= |first= |date=2024-03-20 |title=Paypoint and Lloyds Banking Group extend cards partnership agreement |url=https://www.morningstar.co.uk/uk/news/AN_1710924250656249400/http%3a%2f%2fwww.morningstar.co.uk%2fvirtual%2fSolrNews%2fAllianceNews.aspx%3fSite%3duk%26DocId%3dAN_1710924250656249400 |access-date=2024-04-02 |website=MorningstarUK |language=en-GB}}</ref> It was announced that Lloyds Bank would be the main card acquiring partner for PayPoint.<ref name=":0">{{Cite web |date=20 March 2024 |title=Lloyds Bank, PayPoint strike cards partnership |url=https://www.reuters.com/business/finance/lloyds-bank-paypoint-strike-cards-partnership-2024-03-20/ |access-date=2 April 2024 |website=Reuters}}</ref><ref name=":1" /> | ||
== | ==Services and operations== | ||
[[File:PayPointLogo.svg|thumb|upright|The PayPoint branding in use on most stores]] | [[File:PayPointLogo.svg|thumb|upright|The PayPoint branding in use on most stores]] | ||
==Collect+== | === Payment services === | ||
In February 2011, Collect+ a parcel sending and collection service, was launched as a joint venture between PayPoint and [[Yodel (company)|Yodel]].<ref>{{cite web|url=http://www.retailtimes.co.uk/tag/paypoint/|title=Paypoint|publisher=Retail Times|access-date=10 April 2016}}</ref> This service is available through | PayPoint provides multi-channel payment solutions across the United Kingdom, including Open Banking, direct debit, card, and cash based transactions. Its services are widely used for utility bill payments, mobile top-ups, and public transport ticketing, through a network of more than 28,000 retail outlets.<ref>{{cite news|url=https://www.paypointbusiness.com/corporate/news/challenger-bank-monzo-chooses-paypoint-for-customer-cash-deposits-across-uk-retail-network|title=Challenger bank Monzo chooses PayPoint for customer cash deposits across UK retail network|publisher=PayPoint|date=15 November 2018|access-date=18 November 2025}}</ref> | ||
In most cases, the service fees are paid by the payee organizations rather than the customer. A notable exception is cash deposits to [[Monzo (bank)|Monzo]] bank accounts, where a £1 fee is deducted from the deposited amount.<ref>{{Cite web|url=https://monzo.com/blog/2018/11/21/deposit-cash/|title=You can now pay cash into your Monzo account!|website=monzo.com|date=21 November 2018 |language=en|access-date=26 February 2020}}</ref> | |||
=== Parcel services (Collect+) === | |||
In February 2011, Collect+ a parcel sending and collection service, was launched as a joint venture between PayPoint and [[Yodel (company)|Yodel]].<ref>{{cite web|url=http://www.retailtimes.co.uk/tag/paypoint/|title=Paypoint|publisher=Retail Times|access-date=10 April 2016}}</ref> This service is available through 14,000 of the PayPoint retail network in the [[United Kingdom]] and allows customers to collect and send packages at their local convenience store.<ref>{{Cite news|url=https://uk.finance.yahoo.com/news/thousands-collect-shops-rebrand-royal-070154403.html|date=30 September 2025|newspaper=PA News|title=Thousands of Collect+ shops to rebrand to Royal Mail after owner buys stake|access-date=25 October 2025}}</ref> | |||
On 6 April 2020, PayPoint announced an agreement with Yodel to take full ownership of Collect+.<ref>{{Cite web|title=PayPoint|url=https://www.corporate.paypoint.com/news/635|access-date=2021-04-13|website=www.corporate.paypoint.com}}</ref><ref>{{Cite web |last=Rees |first=David |date=2020-04-06 |title=PayPoint takes full ownership of Collect+ parcel network |url=https://www.conveniencestore.co.uk/your-business/paypoint-takes-full-ownership-of-collect-parcel-network/603730.article |access-date=2024-03-28 |website=Convenience Store |language=en}}</ref> | On 6 April 2020, PayPoint announced an agreement with Yodel to take full ownership of Collect+.<ref>{{Cite web|title=PayPoint|url=https://www.corporate.paypoint.com/news/635|access-date=2021-04-13|website=www.corporate.paypoint.com}}</ref><ref>{{Cite web |last=Rees |first=David |date=2020-04-06 |title=PayPoint takes full ownership of Collect+ parcel network |url=https://www.conveniencestore.co.uk/your-business/paypoint-takes-full-ownership-of-collect-parcel-network/603730.article |access-date=2024-03-28 |website=Convenience Store |language=en}}</ref> | ||
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==External links== | ==External links== | ||
*{{official website|https://www.paypoint.com}} | *{{official website|https://www.paypoint.com}} | ||
{{Digital payment providers}} | {{Digital payment providers}} | ||
{{Authority control}} | {{Authority control}} | ||
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[[Category:Financial services companies established in 1996]] | [[Category:Financial services companies established in 1996]] | ||
[[Category:Companies listed on the London Stock Exchange]] | [[Category:Companies listed on the London Stock Exchange]] | ||
[[Category:1996 establishments in the United Kingdom]] | [[Category:1996 establishments in the United Kingdom]] | ||
[[Category:Companies established in 1996]] | [[Category:Companies established in 1996]] | ||
[[Category:Payment systems]] | [[Category:Payment systems]] | ||
[[Category:British companies established in 1996]] | [[Category:British companies established in 1996]] | ||
Latest revision as of 17:19, 19 December 2025
Template:Short description Script error: No such module "Infobox".Template:Template otherScript error: No such module "Check for conflicting parameters".Script error: No such module "Check for unknown parameters". PayPoint plc is a British company that provides multichannel payment and retail services across the United Kingdom. Founded in 1996, the company facilitates payments through a nationwide network of convenience stores and offers services including bill payment, mobile phone top-ups, parcel delivery and collection, and Open Banking integrations.
Paypoint is publicly listed on the London Stock Exchange.
History
The PayPoint network was set up in 1996[1] with the aim of enabling customers to load gas and electricity onto their pre-paid energy meters in cash at their local convenience store. Prepayment meters are intended to help customers to manage energy use, thereby helping the environment, and control their spending, thereby enabling to live within their limited means.[2] Typically about 40% of customers use prepayment meters for their electricity and gas: this percentage has remained roughly constant over the last five years.[3] First tested in Northern Ireland, the system was expanded to London in 1997 and in 1998, British Gas prepayment meter customers were able to charge their Quantum smart cards at PayPoint retailers.[1]
Following continued growth and public listing, in 2006, the company became the exclusive cash payment network for the BBC's TV Licence fee.[4] In November 2006 and February 2007, PayPoint acquired online payment service providers Metacharge and SECPay respectively.[5] In September 2010, PayPoint completed the acquisition of Verrus,[6] a pay-by-phone parking payment provider and re-branded in North America and Europe under the brand name, PayByPhone.[7] In May 2014, PayPoint.net and PayByPhone were merged under a single identity, PayPoint Mobile and Online.[8]
In March 2024, PayPoint partnered with Lloyds Bank.[9][10] It was announced that Lloyds Bank would be the main card acquiring partner for PayPoint.[9][10]
Services and operations
Payment services
PayPoint provides multi-channel payment solutions across the United Kingdom, including Open Banking, direct debit, card, and cash based transactions. Its services are widely used for utility bill payments, mobile top-ups, and public transport ticketing, through a network of more than 28,000 retail outlets.[11]
In most cases, the service fees are paid by the payee organizations rather than the customer. A notable exception is cash deposits to Monzo bank accounts, where a £1 fee is deducted from the deposited amount.[12]
Parcel services (Collect+)
In February 2011, Collect+ a parcel sending and collection service, was launched as a joint venture between PayPoint and Yodel.[13] This service is available through 14,000 of the PayPoint retail network in the United Kingdom and allows customers to collect and send packages at their local convenience store.[14]
On 6 April 2020, PayPoint announced an agreement with Yodel to take full ownership of Collect+.[15][16]
In February 2024, PayPoint partnered with Royal Mail and its Collect+ service.[17][18]
References
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External links
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Template:Digital payment providers Template:Authority control
Categories:
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- Financial services companies of the United Kingdom
- Payment service providers
- Companies based in Welwyn Hatfield
- Financial services companies established in 1996
- Companies listed on the London Stock Exchange
- 1996 establishments in the United Kingdom
- Companies established in 1996
- Payment systems
- British companies established in 1996