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{{Short description|Design methodology, which proposes a business centric approach for designing user interfaces}}
{{Use American English|date=March 2021}}
{{Use mdy dates|date=March 2021}}

'''Process-centered design''' ('''PCD''') is a [[design|design methodology]], which proposes a business centric approach for designing [[user interfaces]]. Because of the multi-stage [[business analysis]] steps involved right from the beginning of the PCD life cycle, it is believed to achieve the highest levels of [[Business/IT alignment|business-IT alignment]] that is possible through UI.

== Purpose ==
This method is aimed at enterprise applications where there is a business process involved. Unlike content oriented systems such as [[website]]s or portals, enterprise applications are built to enable a company's business processes. Enterprise applications often have a clear [[business goal]] and a set of specific objectives like- improve [[Productivity|employee productivity]], increase [[Efficiency ratio|business performance]] by a certain percent, etc.

== Comparison between other popular UI design methods ==
Although there are proven UI design methodologies (like the most popular "[[user-centered design]]", which helps design highly Usable Interfaces), PCD differentiates itself by precisely catering to business process intensive software which has not been the case with other UI design methodologies.

== Process-UI alignment ==
Process-UI alignment is a component of PCD, which ensures tight alignment between the business process and the enterprise application being developed. <ref name="aja">{{cite web|url=http://www.alignjournal.com/index.cfm?section=article&aid=446|archive-url=https://web.archive.org/web/20071022205928/http://www.alignjournal.com/index.cfm?section=article&aid=446|url-status=usurped|archive-date=October 22, 2007|title=Process-User Interface Alignment: New Value From a New Level of Alignment|publisher=Align Journal|date=October 3, 2007|access-date=2008-08-01}}</ref> UI design activities are affected by PCD.

For example: A [[call center]] software used by a [[customer support]] agent, if designed for high process-UI alignment will achieve tremendous agent productivity improvement and call center performance; which is not likely to be seen if it were designed only for user satisfaction, ease of use, etc.

== See also ==
* [[Business process]]
* [[Overall labor effectiveness]]
* [[User-centered design]]
* [[Usability]]

== References ==
{{reflist}}

== External links ==
* Align Journal, October 3, 2007, Retrieved on Aug 01, 2008. {{usurped|1=[https://web.archive.org/web/20071022205928/http://www.alignjournal.com/index.cfm?section=article&aid=446 Process-User Interface Alignment: New Value From a New Level of Alignment]}}
* More research exploring the relation between business process and user interfaces: [http://www.slideshare.net/jeanvdd/user-interface-derivation-from-business-processes-a-modeldriven-approach-for-organizational-engineering ACM SAC 2008: Sousa, Mendonca, Vanderdonckt]

{{Design}}

[[Category:Design]]
[[Category:User interfaces]]
[[Category:Usability]]
[[Category:Business process]]
[[Category:Information technology management]]
[[Category:Software development process]]
[[Category:Workflow technology]]

Process-centered design - Revision history

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