imported>JJMC89 bot III: Moving :Category:Providers of services to on-line companies to :Category:Providers of services to online companies per Wikipedia:Categories for discussion/Speedy

2025-05-04T21:17:55Z

Moving Category:Providers of services to on-line companies to Category:Providers of services to online companies per Wikipedia:Categories for discussion/Speedy

New page

{{Short description|American provider of eCommerce services}}

{{Infobox company
| name = PFSweb, Inc.
| logo = [[Image:Pfs-new.png|200px|The PFSweb Logo]]
| type = [[Subsidiary]]
|image=File:Central-exterior-2018-101.jpg
|image_caption=PFSweb office
| traded_as = {{NASDAQ was|PFSW}} (1999-2023)
| foundation = {{start date and age|1994}}
| founder = Mark C. Layton
| parent = [[GXO Logistics]]
| location_city = [[Irving, Texas]]
| location_country = United States
| locations = 12 {{ubl| {{small|([[United States]])}}| {{small|([[Canada]])}}| {{small|([[England]])}}| {{small|([[Belgium]])}}| {{small|([[India]])}}}}
| area_served = Worldwide {{ubl| {{small|([[North America]])}} | {{small|([[Europe]])}}| {{small|([[Asia]])}}| {{small|}}}}
| key_people = Zach Thomann
| industry = {{ubl| [[eCommerce]] | [[Outsourcing]] | [[Order fulfillment|Fulfillment]] | [[Call Center]] | [[Third-party logistics]] (3PL)}}
| num_employees = 1100
| homepage = {{URL|http://pfscommerce.com/}}
}}
'''PFSweb, Inc.''' ('''Priority Fulfillment Services''') is an [[eCommerce]] fulfillment and logistics 3PL service provider for [[business-to-business]] and [[direct-to-consumer]] companies.<ref>[https://www.reuters.com/finance/stocks/companyProfile?rpc=66&symbol=PFSW.O PFSweb Inc. | Reuters.com] {{Webarchive|url=https://web.archive.org/web/20160304000310/http://www.reuters.com/finance/stocks/companyProfile?rpc=66&symbol=PFSW.O |date=2016-03-04 }} Retrieved February 08, 2010.</ref> Its corporate headquarters were relocated from [[Allen, Texas]] to [[Irving, Texas]] in 2022. As of 2023, the company had 2.2 million square feet of warehouse space, and distribution centers in the U.S., the UK, Belgium, and Canada.<ref name="multichannelmerchant.com">{{cite web |title=GXO Logistics Acquires PFSweb for $181 Million |date=15 September 2023 |url=https://multichannelmerchant.com/operations/gxo-logistics-acquires-pfsweb-for-181-million/}}</ref><ref name="freightwaves.com">{{cite web |title=GXO acquires luxury goods fulfillment provider PFSweb |date=14 September 2023 |url=https://www.freightwaves.com/news/gxo-acquires-luxury-goods-fulfillment-provider-pfsweb}}</ref>

==History==
PFSweb, Inc. was founded in 1994 as Priority Fulfillment Services, Inc. (PFS)<ref>{{Cite web |last=O'Brien |first=Mike |date=2023-09-15 |title=GXO Logistics Acquires PFSweb for $181 Million |url=https://multichannelmerchant.com/operations/gxo-logistics-acquires-pfsweb-for-181-million/ |access-date=2024-03-06 |website=Multichannel Merchant |language=en-US}}</ref> by Texas-based Daisytek International Corporation.<ref>{{Cite web |title=Daisyteck to acquire distribution centre fro PFSweb |url=https://www.channelinfo.net/daisytek-to-acquire-distribution-centre-from-pfsweb}}</ref><ref>{{Cite web |title=Daisytek International makes plans to spin off unit, will take charges |url=https://www.wsj.com/articles/SB937964232961102686 |website=Wall Street Journal}}</ref> The company first specialized in running call centers for clients and then expanded to provide electronic-commerce sales and order processing, product warehousing, packaging, and fulfillment services.<ref>{{Cite news |author=Staff Reporter |date=September 22, 1999 |title=Daisytek International Makes Plans To Spin Off Unit, Will Take Charges |url=https://www.wsj.com/articles/SB937964232961102686 |access-date=2024-03-01 |work=WSJ |language=en-US}}</ref><ref>{{Cite web |last=Woodie |first=Alex |date=2004-05-11 |title=PFSweb Launches E-Commerce App for iSeries Shops |url=https://www.itjungle.com/2004/05/11/fhs051104-story04/ |access-date=2024-03-01 |website=IT Jungle |language=en-US}}</ref>
The company formed a [[Europe]]an division, PFSweb Europe, and 10 employees working at a call and fulfillment center in [[Maastricht, Netherlands]], and expanded its operations to include a centralized European fulfillment center in Liège, Belgium.<ref>{{Cite web |title=Raytheon Aircraft Parts Inventory and Distribution (RAPID) {{!}} Aero-News Network |url=https://www.aero-news.net/annticker.cfm?do=main.textpost&id=C3A88D15-67C7-4BC5-91FB-47E7FA5E2520 |access-date=2024-03-08 |website=www.aero-news.net}}</ref><ref>{{Cite web |date=2018-11-02 |title=Major jobs boost for Southampton as logistics firm announces move to city |url=https://www.dailyecho.co.uk/news/17197884.major-jobs-boost-southampton-logistics-firm-announces-move-city/ |access-date=2024-03-08 |website=Daily Echo |language=en}}</ref>

In 1999, PFSweb was spun off from Daisytek as a separately operated, publicly traded company.<ref>{{Cite web |title=Daisytek Gets IRS Nod for 400,000-SF Buy |url=https://www.globest.com/2001/05/02/daisytek-gets-irs-nod-for-400000-sf-buy/ |access-date=2024-03-26 |website=GlobeSt |language=en}}</ref><ref>{{Cite web |title=Daisytek to acquire distribution centre from PFSweb - Channel Info |url=https://www.channelinfo.net/daisytek-to-acquire-distribution-centre-from-pfsweb |access-date=2024-03-26 |website=www.channelinfo.net}}</ref> Mark C. Layton, previously president and CEO of Daisytek, became chairman, president, and chief executive officer of PFSweb.<ref>{{Cite news |author=Staff Reporter |title=Daisytek International Makes PlansTo Spin Off Unit, Will Take Charges |url=https://www.wsj.com/articles/SB937964232961102686 |access-date=2024-03-26 |work=WSJ |language=en-US}}</ref><ref>{{Cite web |last=Hicks |first=Ed |date=September 1, 2004 |title=CEO Layton: Memphis must respond to change |url=https://www.bizjournals.com/memphis/stories/2004/08/30/daily17.html |access-date=2024-03-26 |website=www.bizjournals.com}}</ref>

In February 2002, the company began offering customized [[manufacturing]] and [[Distributor (business)|supplier]] inventory services.{{Citation needed|date=February 2024}}

In 2006, PFSweb named Michael Willoughby as the [[President (corporate title)|President]] of the company.<ref>[https://www.reuters.com/finance/stocks/companyProfile?rpc=66&symbol=PFSW.O&pn=2 PFSweb Inc. | Reuters.com] {{Webarchive|url=https://web.archive.org/web/20160303195610/http://www.reuters.com/finance/stocks/companyProfile?rpc=66&symbol=PFSW.O&pn=2 |date=2016-03-03 }} Retrieved February 08, 2010.</ref> In February of that year, PFSweb completed the all-stock purchase of eCOST.com Inc.<ref name=":1">{{Cite web |date=Feb 1, 2006 |title=PFSweb completes merger with eCost.com |url=https://www.bizjournals.com/losangeles/stories/2006/01/30/daily25.html |access-date=2024-03-15 |website=www.bizjournals.com}}</ref> Under the merger, the online discount retailer became a subsidiary of PFSweb.<ref name=":1" />

In early 2008, PFSweb formed a partnership with [[Demandware]] to expand its capabilities in the e-commerce technology market. PFSweb integrated the technology with its existing services, allowing it to enter into the marketplace of [[End-to-end principle|End-to-End]] (E2E) suppliers with its End2End eCommerce solution.{{Citation needed|date=February 2024}}

In February 2011, it was announced that PFSweb completed the sale of eCOST.com to [[PC Mall, Inc.]] for $2.3 million.<ref name=":0">{{Cite web |last=Brohan |first=Mark |date=2011-02-22 |title=PC Mall acquires the assets of web retailer eCost.com |url=https://www.digitalcommerce360.com/2011/02/22/pc-mall-acquires-assets-web-retailer-ecostcom/ |access-date=2024-03-12 |website=Digital Commerce 360 |language=en-US}}</ref> In addition, PFSweb contracted with PC Mall to provide a variety of eCommerce services, including IT and customer care to eCOST.com operations on a temporary basis.<ref name=":0" /><ref>{{Cite web |last=Brohan |first=Mark |date=2011-02-22 |title=PC Mall acquires the assets of web retailer eCost.com |url=https://www.digitalcommerce360.com/2011/02/22/pc-mall-acquires-assets-web-retailer-ecostcom/ |access-date=2024-06-18 |website=Digital Commerce 360 |language=en-US}}</ref> Later that year, the company expanded its End-to-End eCommerce capabilities, launching a new solution through a partnership with Shopatron to create an omni-channel commerce solution.<ref>{{cite web |title=PFSweb Launches Omnichannel Commerce Tool |date=21 November 2012 |url=https://www.digitalcommerce360.com/2012/11/21/pfsweb-launches-omnichannel-commerce-tool/ |access-date=July 18, 2024}}</ref>

In 2013, PFSweb announced a leadership change as Mike Willoughby replaced Mark Layton as CEO of the company.<ref>{{Cite web |last=MarketScreener |date=2013-03-27 |title=PFSweb Inc. Announces Management Changes -March 26, 2013 at 09:00 pm EDT {{!}} MarketScreener |url=https://www.marketscreener.com/quote/stock/PFSWEB-INC-3077857/news/PFSweb-Inc-Announces-Management-Changes-39110709/ |access-date=2024-03-26 |website=www.marketscreener.com |language=en}}</ref> That year, PFSweb formed a relationship with the Japanese company transcosmos, Inc. (TCI).<ref>[http://www.businesswire.com/news/home/20130515005591/en/PFSweb-Announces-Strategic-Relationship-transcosmos-Receives-14.7 PFSweb Announces Strategic Relationship with transcosmos and Receives $14.7 Million Equity Investment | businesswire.com] Retrieved May 15, 2013</ref> TCI bought a 20% stake in PFSweb, and PFSweb provided its services to TCI customers.<ref name="seekingalpha.com">{{cite web |title=PFSweb Benefiting From ECommerce Growth And Acquisitions |date=30 January 2016 |url=https://seekingalpha.com/article/3785086-pfsweb-benefiting-from-ecommerce-growth-and-acquisitions}}</ref>

The company expanded internationally in 2015 by opening offices in Germany and the U.K. as well as expanding operations in Bangalore, India.<ref>{{Cite web |date=2014-11-19 |title=PFSweb Opens Two Additional European Sales Offices |url=http://finance.yahoo.com/news/pfsweb-opens-two-additional-european-133000430.html |access-date=2024-03-26 |website=Yahoo Finance |language=en-US}}</ref> In 2018, the company expanded its U.K. operation with a new logistics center.<ref>{{Cite web |date=2018-11-02 |title=Major jobs boost for Southampton as logistics firm announces move to city |url=https://www.dailyecho.co.uk/news/17197884.major-jobs-boost-southampton-logistics-firm-announces-move-city/ |access-date=2024-03-26 |website=Daily Echo |language=en}}</ref>

In 2021, PFS sold the LiveArea agency to Merkle, a subsidiary of Japanese digital marketing company Dentsu, in 2020.<ref>{{Cite web |date=July 6, 2021 |title=PFSweb to Sell LiveArea Business to Merkle for $250 Million |url=https://www.nasdaq.com/press-release/pfsweb-to-sell-livearea-business-to-merkle-for-%24250-million-2021-07-06}}</ref>

In October 2023, PFSweb was acquired by [[GXO Logistics]] for approximately $181 million.<ref name=":3" /><ref name="multichannelmerchant.com"/>

== Services ==
PFSweb is a 3PL providing eCommerce fulfillment and logistics. Their primary services include distributed order orchestration systems, order processing, and shipping. They also provide customer care and contact center services, as well as fraud protection and payment processing.<ref>{{cite web |title=PFSW Stock Overview |url=https://simplywall.st/stocks/us/software/nasdaq-pfsw/pfsweb}}</ref><ref>{{cite web |title=Major jobs boost for Southampton as logistics firm announces move to city |date=2 November 2018 |url=https://www.dailyecho.co.uk/news/17197884.major-jobs-boost-southampton-logistics-firm-announces-move-city/}}</ref><ref name=":2">{{Cite web |last=O'Brien |first=Mike |date=2023-09-15 |title=GXO Logistics Acquires PFSweb for $181 Million |url=https://multichannelmerchant.com/operations/gxo-logistics-acquires-pfsweb-for-181-million/ |access-date=2024-03-20 |website=Multichannel Merchant |language=en-US}}</ref><ref name=":3">{{Cite web |last=Solomon |first=Mark |date=2023-09-14 |title=GXO acquires luxury goods fulfillment provider PFSweb |url=https://www.freightwaves.com/news/gxo-acquires-luxury-goods-fulfillment-provider-pfsweb |access-date=2024-03-20 |website=FreightWaves |language=en-US}}</ref><ref name="freightwaves.com"/><ref name="multichannelmerchant.com"/>

== Acquisitions ==
* REV Solutions<ref name="seekingalpha.com"/><ref name="thestreet.com">{{cite web |title=EBay May Finally Have a Serious Rival if Speed Commerce, PFSweb Merge |date=30 December 2014 |url=https://www.thestreet.com/markets/mergers-acquisitions/pfsweb-and-speed-commerce-are-urged-to-merge-by-activist-investor-12996901}}</ref>
* LiveAreaLabs<ref name="seekingalpha.com"/><ref name="thestreet.com"/>
* Crossview<ref name="seekingalpha.com"/>
* MODA Superbe Limited<ref>{{cite web |title=PFSW Acquires MODA Superbe |url=https://mergr.com/pfsweb-acquires-moda-superbe}}</ref>
* Conexus Limited<ref>{{cite web |title=PFSW Acquires Conexus |url=https://mergr.com/pfsweb-acquires-conexus}}</ref>

== Clients ==
As of September 2023, PFSweb had 102 clients, mainly B2C<ref>{{cite web | url=https://multichannelmerchant.com/operations/gxo-logistics-acquires-pfsweb-for-181-million/ | title=GXO Logistics Acquires PFSweb for $181 Million | date=15 September 2023 }}</ref><ref>{{cite web | url=https://www.freightwaves.com/news/gxo-acquires-luxury-goods-fulfillment-provider-pfsweb | title=GXO acquires luxury goods fulfillment provider PFSweb | date=14 September 2023 }}</ref> including [[United States Mint|US Mint]], [[Pandora (jewelry)|Pandora]],<ref name="PFSweb Benefiting from ECommerce Gr">{{cite web | url=https://seekingalpha.com/article/3785086-pfsweb-benefiting-from-ecommerce-growth-and-acquisitions | title=PFSweb Benefiting from ECommerce Growth and Acquisitions (NASDAQ:PFSW-DEFUNCT-5755) | Seeking Alpha | date=30 January 2016 }}</ref><ref name="dailyecho.co.uk">{{cite web | url=https://www.dailyecho.co.uk/news/17197884.major-jobs-boost-southampton-logistics-firm-announces-move-city/ | title=Major jobs boost for Southampton as logistics firm announces move to city | date=2 November 2018 }}</ref> [[L'Oréal|L'Oreal USA]],<ref name="PFSweb Benefiting from ECommerce Gr"/><ref name="dailyecho.co.uk"/> Champion, [[Wimbledon Championships|Wimbledon]], [[On (company)|On]], and [[Glossier]].

== References ==
{{reflist}}

==External links==
{{Commons category}}
* [http://www.pfsweb.com PFSweb Official Website]

{{Dot-com Bubble}}

[[Category:Outsourcing companies]]
[[Category:Providers of services to online companies]]
[[Category:Online companies of the United States]]
[[Category:Companies based in Allen, Texas]]
[[Category:Companies formerly listed on the Nasdaq]]
[[Category:1994 establishments in Texas]]
[[Category:2023 mergers and acquisitions]]

PFSweb - Revision history

imported>JJMC89 bot III: Moving :Category:Providers of services to on-line companies to :Category:Providers of services to online companies per Wikipedia:Categories for discussion/Speedy