View source for Telecom Plus

{{short description|British utility company}}
{{Use British English|date=October 2022}}
{{Use dmy dates|date=October 2022}}
{{Infobox company
| name = Telecom Plus plc
| logo = Telecom Plus logo (2020).svg
| type = [[Public Limited Company|Public]]
| traded_as = {{ubl|{{LSE|TEP}}|[[FTSE 250 Index|FTSE 250]] component}}
| foundation = {{Start date and age|1996}}
| location = London
| key_people = [[Charles Wigoder]] ([[Executive Chairman]])<br/>[[Andrew Lindsay]] (Co-[[CEO]])<br/>Stuart Burnett (Co-CEO)
| industry = [[Public utility]]
| products = Landline telephony, mobile telephony, broadband, gas, electricity.
| revenue = {{decrease}} [[Pound sterling|£]]1,838.2 million (2025)<ref name=results>{{cite web|url=https://otp.tools.investis.com/clients/uk/telecom_plus/rns/regulatory-story.aspx?cid=2653&newsid=1958340|title=Annual Results 2025|publisher=Telecom Plus|access-date=1 July 2025}}</ref>
| operating_income = {{increase}} [[Pound sterling|£]]126.3 million (2025)<ref name=results/>
| net_income = {{increase}} [[Pound sterling|£]]105.9 million (2024)<ref name=results/>
| num_employees = 2,493 (2024)<ref name=results/>
| subsid = {{Unbulletedlist |Telecommunications Management Limited | Utility Warehouse Limited}}
| homepage = {{Official URL}}
}}
'''Telecom Plus plc''' is a British [[multi-utility]] supplier of gas, electricity, home insurance, and landline, broadband and mobile services to residences and businesses. It is listed on the [[London Stock Exchange]] and is a constituent of the [[FTSE 250 Index]].

==History==
The company was founded in 1996 as a telecommunications business. Its first product, launched in 1997, was a least cost call routing 'Smart Box', a gadget that plugs into a phone socket and routes the calls to alternative networks at a cheaper rate than British Telecom.<ref>{{cite news|url=http://www.timesonline.co.uk/richlist/person/0,,34241,00.html|archive-url=https://web.archive.org/web/20110522160308/http://www.timesonline.co.uk/richlist/person/0,,34241,00.html|title=Sunday Times - Rich List|archive-date=22 May 2011|work=[[The Times]]|access-date=3 April 2015}}</ref>

In 2017 the company sold its 20% stake in [[Opus Energy]] to [[Drax Group]].<ref>{{cite web|url=https://agileenergy.net/telecom-plus-sells-stake-in-energy-business-to-drax-group-for-71m/ |title=Telecom Plus sells stake in energy business to Drax Group for £71m - Agile Energy Recovery Ltd |publisher=Agileenergy.net |date=2017-02-10 |access-date=2018-03-01}}</ref>

In October 2023, the company had over 949,000 customers.<ref>{{Cite news | date=11 October 2023 |title=Trading update and notice of results|publisher= Telecom Plus|language=en|url=https://otp.tools.investis.com/clients/uk/telecom_plus/rns/regulatory-story.aspx?cid=2653&newsid=1724393 }}</ref>

== Key people ==
[[Andrew Lindsay]], a world-class rower who was a member of the gold medallist British team at the [[Rowing at the 2000 Summer Olympics – Men's eight|2000 Olympics]],<ref>{{Cite news |date=2 July 2012 |title=Golden Scots: Andrew Lindsay, businessman in a boat |language=en-GB |work=BBC Sport: Scotland |url=https://www.bbc.com/sport/scotland/18402044 |access-date=2023-11-24}}</ref> joined Telecom Plus in 2007. He was the chief operating officer in 2009<ref>{{Cite web |date=31 March 2009 |title=Telecom Plus Plc: Report and Accounts |url=https://find-and-update.company-information.service.gov.uk/company/03263464 |access-date=24 November 2023 |website=Companies House |page=1}}</ref> and was promoted to chief executive officer in July 2010.<ref>{{Cite web |date=31 March 2011 |title=Telecom Plus Plc: Report And Accounts |url=https://find-and-update.company-information.service.gov.uk/company/03263464 |access-date=24 November 2023 |website=Companies House |pages=2, 34}}</ref> Lindsay held the CEO role jointly with Stuart Burnett from 2021, and in 2023 the company announced that Lindsay would step down at the 2024 AGM.<ref>{{Cite web |last=Jackson |first=Mark |date=2023-11-21 |title=Utility Warehouse Top 363,595 UK Broadband Users and Change CEO |url=https://www.ispreview.co.uk/index.php/2023/11/utility-warehouse-top-363595-uk-broadband-users-and-change-ceo.html |access-date=2023-11-24 |website=ISPreview UK |language=en}}</ref>

==Operations==
The company has two subsidiaries:
* [[Utility Warehouse]] (branded as UW) operates a [[landline]] telephony service, mobile telephony (as an [[MVNO]] on the [[EE (telecommunications)|EE]] network), supplies broadband, gas and electricity<ref>{{cite news |last=Macalister |first=Terry |author2=Jennifer Rankin |date=20 November 2013 |title=RWE npower supply sale raises fears over UK withdrawal |newspaper=[[The Guardian]] |url=https://www.theguardian.com/business/2013/nov/20/npower-gas-electricity-utility-warehouse |access-date=6 October 2014}}</ref> and offers home insurance.<ref>{{Cite web |title=Insurance from UW |url=https://uw.co.uk/services/insurance |access-date=2023-04-10 |website=uw.co.uk}}</ref> UW also offers a [[pre-paid debit card]] which pays a "cashback" percentage on purchases (given as a credit against the monthly bill for other UW services) in return for a monthly fee.<ref name=":0">{{Cite web |title=UW Cashback Card |url=https://uw.co.uk/services/cashback-card |access-date=2023-04-10 |website=uw.co.uk}}</ref> The cards are operated by [[Mastercard]] and issued by PSI-Pay Ltd,<ref name=":0" /> a privately-held company.<ref>{{Cite web |title=PSI-Pay Ltd |url=https://find-and-update.company-information.service.gov.uk/company/05899168 |access-date=10 April 2023 |website=Companies House}}</ref>
* Telecommunications Management Limited provides a landline telephony service to small and medium-sized enterprise (SME) customers,<ref>{{cite web|url=http://www.tmleurope.com/about.taf|title=TML - About us|access-date=14 April 2016}}</ref> as well as operating the '''1pMobile''' consumer MVNO.<ref>{{cite web|url=https://www.1pmobile.com/|title=1p mobile|access-date=1 March 2018}}</ref>

The company uses a [[multi-level marketing]] model to recruit customers and distributors.<ref>{{cite news|last1=Jones|first1=Rupert|title=Utility Warehouse under the spotlight|url=https://www.theguardian.com/money/2009/dec/05/utility-warehouse-telecom-plus-distributor|access-date=30 June 2016|work=The Guardian|date=4 December 2009}}</ref>

==References==
{{reflist|30em}}

==External links==
*{{official}}

{{Navboxes|list1=
{{FTSE 250 Index constituents}}
{{Energy in the United Kingdom|companies}}
{{Telecommunications industry in the United Kingdom}}
{{UK mobile  phone companies}}
{{Multi-level marketing}}
}}

{{Authority control}}

[[Category:Telecommunications companies of the United Kingdom]]
[[Category:Companies based in the London Borough of Barnet]]
[[Category:Telecommunications companies established in 1996]]
[[Category:Electric power companies of the United Kingdom]]
[[Category:Utilities of the United Kingdom]]
[[Category:Multi-level marketing companies]]
[[Category:Companies listed on the London Stock Exchange]]
[[Category:Companies in the FTSE 250 Index]]