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{{Short description|American department store chain}}
{{About|the department store chain|its flagship store|Macy's Herald Square|its parent company|Macy's, Inc.|other uses}}
{{Use mdy dates|date=March 2019}}
{{Infobox company
| name = Macy's
| logo = Macy's_logo.svg
| logo_size = 
| logo_alt = 
| logo_caption = 
| image = HeraldSquare-Oct14-1_(30618130907).jpg
| image_size = 
| image_alt = 
| image_caption = Exterior of the [[Macy's Herald Square]] flagship store in [[Manhattan]] (2018)
| former_name = R. H. Macy & Co.
| type = [[Subsidiary]]
| industry = [[Retail]]
| genre = [[Department store]]s
| founded = {{start date and age|1858|10|28}} in [[New York City]], [[New York (state)|New York]], [[United States]]
| founder = [[Rowland Hussey Macy]]
| hq_location = [[Macy's Herald Square]], 151 [[34th Street (Manhattan)|West 34th Street]], New York City, New York, United States
| num_locations = 450{{efn|Store count includes 425 full-line Macy's, 20 small-format Macy's, and 5 standalone Macy's Backstage locations.<ref>{{cite web|url=https://www.macysinc.com/investors/financials/store--count/default.aspx|archiveurl=http://web.archive.org/web/20250328090712/https://www.macysinc.com/investors/financials/store--count/default.aspx|title=Investors &ndash; Financial Reporting &ndash; Store Count|publisher=Macy's, Inc.|archivedate=March 28, 2025|accessdate=April 19, 2025}}</ref>}}
| num_locations_year = 2025
| areas_served = {{flat list|
* United States
* [[Puerto Rico]]
* [[Guam]]
}}
| key_people = Tony Spring ([[chairman]] and [[Chief executive officer|CEO]])
| products = {{flat list|
* Clothing
* footwear
* accessories
* handbags
* jewelry
* cosmetics
* fragrances
* bedding
* bath
* furniture
* decor
* housewares
* appliances
* electronics
* toys
* giftware
}}
| num_employees = 
| num_employees_year = 
| parent = [[Macy's, Inc.]] (1994–present)
| website = {{URL|macys.com}}
| footnotes = <ref name="Bloomberg">{{Cite web|title=Leadership Team|url=https://www.macysinc.com/company/about/default.aspx |publisher=macysinc|language=en}}</ref><ref name="Cincinnati Business Insider">{{Cite web|last=Brownfield|first=Andy|date=February 3, 2020|title=Macy's dishes details on new type of store |url=https://www.bizjournals.com/cincinnati/news/2020/02/03/macys-dishes-details-on-new-type-of-store.html |website=The Business Journals |language=en|access-date=March 1, 2021|archive-date=April 10, 2021|archive-url=https://web.archive.org/web/20210410155453/https://www.bizjournals.com/cincinnati/news/2020/02/03/macys-dishes-details-on-new-type-of-store.html|url-status=live}}</ref><ref name="SEC">{{Cite web|title=Macy's Inc. Subsidiary List |url=https://www.sec.gov/Archives/edgar/data/794367/000119312515392007/d54408dex211.htm |publisher=SEC|language=en|access-date=March 1, 2021|archive-date=December 15, 2021|archive-url=https://web.archive.org/web/20211215185929/https://www.sec.gov/Archives/edgar/data/794367/000119312515392007/d54408dex211.htm|url-status=live}}</ref>
}}

'''Macy's''' is an American [[department store]] chain founded in 1858 by [[Rowland Hussey Macy]]. The first store was located in [[Manhattan]] on [[Sixth Avenue]] between 13th and 14th Streets, south of the present-day [[Macy's Herald Square|flagship store]] at [[Herald Square]] on [[34th Street (Manhattan)|West 34th Street]] that opened in 1902. It expanded beyond the [[New York metropolitan area]] by acquisitions and conversions of regional department stores, facilitated by the purchase of Macy's by [[Macy's, Inc.|Federated Department Stores]] in 1994. It achieved a national footprint with [[Acquisition of The May Department Stores Company by Federated Department Stores|the acquisition]] of [[The May Department Stores Company]] by Federated in 2005, which resulted in the conversion of its department stores to Macy's in 2006 and the renaming of Federated to [[Macy's, Inc.]] in 2007. Macy's is also a sister brand to the [[Bloomingdale's]] luxury department store chain and [[Bluemercury]] [[beauty store]] chain.

Macy's is the largest department store company by retail sales in the United States, with 94,000 employees and an annual revenue of $25.3 billion {{as of|2023|lc=yes}}.<ref>{{Cite web |title=Macy's Number of Employees 1995–2023 |url=https://stockanalysis.com/stocks/m/employees/ |access-date=2023-11-23 |website=Stock Analysis |language=en}}</ref> It operates 450 locations in the country and its territories [[Puerto Rico]] and [[Guam]] {{as of|2025|lc=yes}}. [[Macy's Herald Square]] is one of the largest department stores in the world, spanning approximately {{convert|1.1|e6sqft|m2}} of selling space and covering nearly an entire [[New York City]] block; its value is estimated at $3 billion.<ref>{{cite news |url=https://www.wsj.com/articles/macys-faces-thorny-question-what-to-do-with-flagship-herald-square-building-1440521068 |title=What Should Macy's Do With Its Flagship Store?|first=Liam |last=Pleven |date=August 25, 2015 |work=[[The Wall Street Journal]] |access-date=August 12, 2016|archive-date=August 12, 2016|archive-url=https://web.archive.org/web/20160812111716/http://www.wsj.com/articles/macys-faces-thorny-question-what-to-do-with-flagship-herald-square-building-1440521068|url-status=live}}</ref> Macy's has conducted the annual [[Macy's Thanksgiving Day Parade]] in New York City since 1924 and has sponsored the city's annual [[Macy's 4th of July Fireworks]] since 1976.<ref>{{Cite news|url=https://www.usatoday.com/story/money/business/2014/11/28/macys-herald-square-thanksgiving-shopping/19600941/|title=Record crowd shops Macy's Herald Square store|newspaper=USA Today|language=en|access-date=February 1, 2017|archive-date=November 18, 2017|archive-url=https://web.archive.org/web/20171118225022/https://www.usatoday.com/story/money/business/2014/11/28/macys-herald-square-thanksgiving-shopping/19600941/|url-status=live}}</ref>

== 19th century history<span class="anchor" id="1800s"></span> ==
[[Rowland Hussey Macy]] opened four retail [[dry goods]] stores between 1843 and 1855. One of them was the original Macy's store in downtown [[Haverhill, Massachusetts]]; it opened in 1851 to serve the mill industry employees of the area. They all failed, but he learned from his mistakes. Macy moved to [[New York City]] in 1858, to establish a new store named "R. H. Macy & Co." on [[Sixth Avenue (Manhattan)|Sixth Avenue]] between [[13th Street (Manhattan)|13th]] and [[14th Street (Manhattan)|14th Streets]]. The location was far north of where other [[dry goods]] stores were at the time.<ref name="encnyc2">Abelson, Elaine S. "R. H. Macy" in {{cite enc-nyc2}}</ref>{{rp|1102}} On the company's first day of business on October 28, 1858, sales totaled $11.08, equal to ${{formatnum:{{Inflation|US|11.08|1858|r=2}}}} today. The branding emblem at the onset of the 1858 store was a rooster. The red star did not appear to replace it until 1862.<ref>{{Cite book|last=Hower|first=Ralph M.|title=History of Macy's of New York 1858–1919|publisher=Harvard University Press|year=1967|location=Cambridge, MA}}</ref>

As the business grew, Macy's expanded into neighboring buildings, opening more and more departments. The store used publicity devices such as a store [[Santa Claus]], themed exhibits, and illuminated window displays to draw in customers.<ref>{{cite gotham}}</ref>{{rp|945–46}} It also offered a money-back guarantee, although it accepted only cash into the 1950s. The store also produced its in-house [[made-to-measure]] clothing for both men and women, assembled in an on-site factory.<ref name="encnyc2"/>{{rp|1102}}

In 1875, Macy took on two partners, Robert M. Valentine (1850–1879), a nephew; and Abiel T. La Forge (1842–1878) of [[Wisconsin]], who was the husband of a cousin.<ref name="forge">{{cite news | title=Abiel T. La Forge | url=https://www.nytimes.com/1878/02/13/archives/abiel-t-la-forge.html | work=[[The New York Times]] | date=February 13, 1878 | access-date=July 25, 2018 | archive-date=July 26, 2018 | archive-url=https://web.archive.org/web/20180726010027/https://www.nytimes.com/1878/02/13/archives/abiel-t-la-forge.html | url-status=live }}{{subscription required}}</ref><ref name="valentine">{{cite news | title=Robert M. Valentine's Will | url=https://www.nytimes.com/1879/02/26/archives/robert-m-valentines-will-how-he-has-disposed-of-his-estatethe.html | quote=The will of Robert M. Valentine, late partner in the firm of R. H. Macy Co., was offered for probate yesterday in the Surrogate's office. | work=[[The New York Times]] | date=February 28, 1879 | access-date=July 25, 2018 | archive-date=July 26, 2018 | archive-url=https://web.archive.org/web/20180726013501/https://www.nytimes.com/1879/02/26/archives/robert-m-valentines-will-how-he-has-disposed-of-his-estatethe.html | url-status=live }}{{subscription required}}</ref> Macy died in 1877 from [[Nephritis|inflammatory kidney disease]] (then known as [[Bright's disease]]).<ref name="nyt031877">{{cite news | title=Rowland H. Macy, Merchant | url=https://www.nytimes.com/1877/03/31/archives/rowland-h-macy-merchant-obituary-notes.html | work=[[The New York Times]] | date=March 31, 1877 | access-date=July 25, 2018 | archive-date=July 26, 2018 | archive-url=https://web.archive.org/web/20180726010029/https://www.nytimes.com/1877/03/31/archives/rowland-h-macy-merchant-obituary-notes.html | url-status=live }}{{subscription required}}</ref> La Forge died the following year, and Valentine died in 1879.<ref name="forge"/><ref name="valentine"/> Ownership of the company remained in the Macy family until 1895, when the Straus brothers, [[Isidor Straus|Isidor]] and [[Nathan Straus|Nathan]], acquired the company (now called "R. H. Macy & Co."). Isidor Straus and his brother Nathan Straus had previously held a license to sell china and other goods in the Macy's store.

== 20th century history<span class="anchor" id="1900s"></span> ==
=== Construction of Macy's Herald Square ===
{{main|Macy's Herald Square}}
[[File:Macy's Herald Square LC-USZ62-123584 crop.jpg|thumb|Macy's [[Herald Square]] (1907)]]
In 1902, the flagship store moved uptown to [[Herald Square]] at [[34th Street (Manhattan)|34th Street]] and Broadway, so far north of the other main dry goods emporia that it had to offer a steam wagonette to transport customers from 14th Street to 34th Street.<ref name="encnyc2"/> Although the Herald Square store initially consisted of just one building, it expanded through new construction, eventually occupying almost the entire block bounded by [[Seventh Avenue (Manhattan)|Seventh Avenue]] on the west, Broadway on the east, 34th Street on the south and [[35th Street (Manhattan)|35th Street]] on the north, with the exception of a small pre-existing building on the corner of 35th Street and Seventh Avenue and another on the corner of 34th Street and Broadway. This latter 5-story building was purchased by Robert H. Smith in 1900 for $375,000 (equivalent to ${{formatprice|{{inflation|US|375000|1900|r=0}}}} in {{CURRENTYEAR}}) with the idea of getting in the way of Macy's becoming the largest store in the world: it is largely supposed that Smith, who was a neighbor of the Macy's store on 14th Street, was acting on behalf of [[Siegel-Cooper]], which had built what they thought was the world's largest store on Sixth Avenue in 1896. Macy's ignored the tactic, and simply built around the building, which now carries Macy's "shopping bag" sign by lease arrangement.<ref name="aia4"/> In 1912, Isidor Straus died in the sinking of the ''[[RMS Titanic|Titanic]]'' at the age of 67 with his wife, Ida.<ref>Straus, Isidor. ''Autobiography of Isidor Straus''. Independently published by the Straus Historical Society, 2011. pp. 168–76</ref>

The [[Macy's Herald Square|original Broadway store]] was designed by architects [[Theodore de Lemos|De Lemos & Cordes]], was built in 1901–02 by the [[Fuller Company]] and has a [[Palladian architecture|Palladian]] facade, but has been updated in many details. There were further additions to the west in 1924 and 1928, and the Seventh Avenue building in 1931, all designed by architect [[Robert D. Kohn]], the newer buildings were increasingly [[Art Deco]] in style.<ref name=aia4>{{cite AIA4}}, pp. 225–26</ref><ref>Wurman, Richard Saul (2008). [https://books.google.com/books?id=iI9iwMQ4MhwC ''Access New York City''] {{Webarchive|url=https://web.archive.org/web/20160105150230/https://books.google.com/books?id=iI9iwMQ4MhwC&printsec=frontcover |date=January 5, 2016 }}, p. 133. HarperCollins.</ref> In 2012, Macy's began the first full renovation of the iconic Herald Square flagship store at a reported cost of $400 million.<ref name="macysprunkdate">{{cite press release | url=https://www.macysinc.com/news-media/press-releases/detail/229/historic-renovation-of-macys-herald-square-creates-a | title=Historic Renovation of Macy's Herald Square Creates a World of Luxury with New Shops from Gucci, Burberry, and Longchamp | publisher=Macy's | date=September 6, 2012 | access-date=March 27, 2022 | archive-date=August 9, 2021 | archive-url=https://web.archive.org/web/20210809114943/https://www.macysinc.com/news-media/press-releases/detail/229/historic-renovation-of-macys-herald-square-creates-a | url-status=live }}</ref><ref>{{cite news | title=Top 2012 Retail Projects | date=September 2012 | work=[[Archit. Rec.|Architectural Record]] | department=perspectivestats | page=23 | url=http://archrecord.construction.com/news/analytics/2012/1209-Retail-Construction-Forecast.pdf | access-date=September 24, 2012 | archive-date=December 2, 2013 | archive-url=https://web.archive.org/web/20131202224015/http://archrecord.construction.com/news/analytics/2012/1209-Retail-Construction-Forecast.pdf | url-status=live }}</ref> [[Studio V Architecture]], a New York-based firm, was the overall Master Plan architect of the project. Studio V's design raised controversy over the nature of contemporary design and authentic restoration.<ref>[http://abcnews.go.com/US/wireStory/macys-nyc-flagship-400m-makeover-17268052 Macy's Flagship Makeover] {{Webarchive|url=http://web.archive.bibalex.org/web/20120919143205/http://abcnews.go.com/US/wireStory/macys-nyc-flagship-400m-makeover-17268052 |date=September 19, 2012 }}, [[ABC News (United States)|ABC News]]. Retrieved on December 6, 2013.</ref>

The building was listed on the [[National Register of Historic Places]] in 1978 and designated a [[National Historic Landmark]] in the same year.<ref name="nhlsum">{{cite web|url=http://tps.cr.nps.gov/nhl/detail.cfm?ResourceId=1772&ResourceType=Building|title=R.H. Macy and Company Store|date=September 11, 2007|work=National Historic Landmark summary listing|publisher=National Park Service|url-status=dead|archive-url=https://web.archive.org/web/20140702205636/http://tps.cr.nps.gov/nhl/detail.cfm?ResourceId=1772&ResourceType=Building|archive-date=July 2, 2014}}</ref><ref name="nrhpinv">{{cite magazine|title=National Register of Historic Places Inventory-Nomination: R. H. Macy and Company Store|url={{NHLS url|id=78001873}} |format=pdf|author=George R. Adams|date=February 1977|publisher=National Park Service}} and {{NHLS url|id=78001873|title=''Accompanying 4 photos, exterior, undated''|photos=y}}&nbsp;{{small|(1.03&nbsp;MB)}}</ref>

=== National expansion ===
[[File:Macy's Stockton Street San Francisco.jpg|thumb|The former O'Connor, Moffat & Co. flagship store in San Francisco, now the Macy's regional flagship store]]

Macy's opened their first branch store outside their 34th Street location in the [[Parkchester, Bronx|Parkchester]] development in The Bronx, on October 13, 1941.<ref>{{cite web | url=https://www.forbes.com/sites/michaellisicky/2021/01/10/macys-first-branch-store-located-in-the-bronx-turns-80/ | title=Macy's First Branch Store, Located in the Bronx, Turns 80 This Year | website=[[Forbes]] }}</ref>

The company also acquired local department store chains across the country, including [[Lasalle & Koch]] ([[Toledo, Ohio|Toledo]], 1923), [[Davison's|Davison-Paxon-Stokes]] ([[Atlanta]], 1929), [[Bamberger's|L. Bamberger & Co.]] ([[Newark, New Jersey|Newark]], 1929), [[Macy's West|O'Connor Moffat & Company]] (San Francisco, 1945) and John Taylor Dry Goods Co. ([[Kansas City, Missouri|Kansas City]], 1947). O'Connor Moffat was renamed [[Macy's West|Macy's San Francisco]] in 1947, later becoming Macy's California, and John Taylor was renamed Macy's Missouri-Kansas in 1949. Stores in Toledo retained the Lasalle's name until 1981, joining the Missouri-Kansas stores to become Macy's Midwest. The Toledo stores were sold to [[Elder-Beerman]] in 1986.<ref>{{cite news|url=https://news.google.com/newspapers?id=J3oUAAAAIBAJ&pg=6102,5947911&dq=woodville-mall+macy%27s&hl=en|title=4 Macy stores in area sold to Dayton firm|last=Marrison|first=Ben|date=July 3, 1985|work=The Toledo Blade|access-date=July 1, 2017}}{{Dead link|date=August 2023 |bot=InternetArchiveBot |fix-attempted=yes }}</ref>

In 1965, Macy's opened a large branch store on [[Queens Boulevard]] in [[Elmhurst, Queens|Elmhurst]], in the New York City [[borough (New York City)|borough]] of [[Queens]]. The owner of a small house on the corner refused to sell his land. As a result, a round department store was constructed on 90 percent of the lot.<ref>{{Cite news|url=http://gothamist.com/2012/08/06/macys.php|title=In The 1960s, One Queens Resident Refused To Sell Land To Macy's|work=Gothamist|access-date=June 21, 2018|language=en-US|archive-date=February 24, 2018|archive-url=https://web.archive.org/web/20180224232308/http://gothamist.com/2012/08/06/macys.php|url-status=live}}</ref> The building has since been converted to the [[Queens Place Mall|Queens Place]] mall, though Macy's Furniture Gallery remains in a portion as a tenant. {{Citation needed|date=June 2018}}

Macy's New York began opening stores outside of its historic New York City–Long Island trade area in 1983 with a location at [[Aventura Mall]] in [[Aventura, Florida]] (a suburb of Miami), followed by several locations in [[Plantation, Florida]] (now relocated from the Fashion Mall to the Broward Mall since the [[Burdines]] acquisition), [[Houston]], New Orleans, and [[Dallas]]. Davison's in [[Atlanta]] was renamed Macy's Atlanta in early 1985 with the consolidation of an early incarnation of [[Macy's Midwest]] (former Taylor and Lasalle's stores in [[Kansas City Metropolitan Area|Kansas City]] and Toledo, respectively), but late in 1985, Macy's sold the former Midwest locations. [[Bamberger's]], which had aggressively expanded throughout [[New Jersey]], into the [[Delaware Valley|Greater Philadelphia Metropolitan area]] in the 1960s and 1970s as well as into Nanuet, New York (southern Rockland County), and into the [[Baltimore metropolitan area]] in the early 1980s, was renamed Macy's New Jersey in 1986.

=== 1992 bankruptcy ===
In 1986 Edward Finkelstein, Chairman & CEO of R. H. Macy & Co., Inc., led a leveraged buy-out of the company and subsequently engaged in a takeover battle for [[Federated Department Stores, Inc.]], in 1988 that he lost to Canada's [[Campeau Corporation]]. As part of its settlement with Campeau, Macy's purchased Federated's California-based, fashion-oriented [[Bullock's]] and its high-end [[Bullocks Wilshire]] and [[I. Magnin]] divisions. It followed with a reorganization of its divisions into Macy's Northeast (former Macy's New York and Macy's New Jersey), Macy's South/Bullock's (Macy's Atlanta stores plus Macy's New York's operations in Texas, Florida and Louisiana), and Macy's California, the latter including a semi-autonomous I. Magnin/Bullocks Wilshire organization. The Bullocks Wilshire stores were renamed I. Magnin in 1989. Subsequently, R. H. Macy & Co., Inc., filed for Chapter 11 bankruptcy protection on January 27, 1992, after which point its banks brought in a new management team, which shut several underperforming stores, jettisoned two-thirds of the luxury I. Magnin chain, and reduced Macy's to two divisions, [[Macy's East]] and [[Macy's West]].

'''Macy's East''', New York City was a division of [[Macy's, Inc.]] It is the operating successor to the original R.H. Macy & Co., Inc. and operates the Macy's department stores in the northeast U.S. and Puerto Rico. Over the years it has been known as '''Macy's New York''' and '''Macy's Northeast'''. On February 1, 2006, Macy's East assumed operating control over the [[Filene's]], [[Strawbridge's]], many of the [[Kaufmann's]] stores in upstate New York and the [[Hecht's]] stores in [[Pennsylvania]], [[Maryland]], D.C. and northern Virginia. These locations assumed the Macy's moniker officially on September 9, 2006. In 2008 Macy's East took over the small Macy's North division.

In May 1993, Macy's announced the planned fall 1994 launch of TV Macy's, the retailer's own home shopping channel, in conjunction with [[Don Hewitt]], Thomas Leahy and [[Cablevision]].<ref name="chisuntimes1993">{{cite news | author=Staff | title=Macy's Announces TV Shopping Network | url=http://www.highbeam.com/doc/1P2-4173023.html | archive-url=https://web.archive.org/web/20140610054103/http://www.highbeam.com/doc/1P2-4173023.html | url-status=dead | archive-date=June 10, 2014 | work=[[Chicago Sun-Times]] | date=June 2, 1993  }}</ref>

=== 1994 acquisition by Federated ===
R. H. Macy & Co. merged with [[Federated Department Stores]] in December 1994.<ref>{{Cite news|url=https://www.washingtonpost.com/archive/politics/1994/07/15/macys-plans-merger-with-federated/6059c11a-2dcb-4f4e-b819-3ab374150057/|title=Macy's Plans Merger with Federated|last=Grimsley|first=Kirstin Downey|date=July 15, 1994|newspaper=[[The Washington Post]]|access-date=June 21, 2018|language=en-US|issn=0190-8286|archive-date=June 21, 2018|archive-url=https://web.archive.org/web/20180621221342/https://www.washingtonpost.com/archive/politics/1994/07/15/macys-plans-merger-with-federated/6059c11a-2dcb-4f4e-b819-3ab374150057/|url-status=live}}</ref><ref>{{Cite web|url=https://wwd.com/feature/federated-macy-s-tie-the-knot-1167007-1736999/|title=Federated and Macy's Tie the Knot|author=WWD Staff|work=WWD |date=December 20, 1994}}</ref> Following the merger, the reorganized Macy's moved its headquarters to [[Cincinnati]], Ohio. Federated promptly shut down the remainder of the I. Magnin chain, converting several to Macy's or Bullock's and selling four in [[Carmel-by-the-Sea, California|Carmel]], [[Beverly Hills, California|Beverly Hills]], San Diego and [[Phoenix, Arizona|Phoenix]] to [[Saks Fifth Avenue]].<ref>{{Cite web|url=https://www.nytimes.com/1994/12/20/business/saks-buys-four-stores.html|title=Saks Buys Four Stores|work=The New York Times |agency=Bloomberg News|date=December 20, 1994|url-access=subscription |last1=News |first1=Bloomberg }}</ref> Federated also merged its [[Abraham & Straus]]/[[Jordan Marsh]] division with the new "Macy's East" organization based in New York, renaming the [[Abraham & Straus]] stores in metropolitan New York with the Macy's nameplate in 1995, and then erasing the [[Jordan Marsh]] moniker in [[New England]] in early 1996.<ref>{{Cite web|url=https://www.latimes.com/archives/la-xpm-1995-01-18-fi-21433-story.html|title=RETAIL : Federated to Eliminate Chain|author=<!-- not stated -->|date=January 18, 1995|via=Los Angeles Times|agency=Associated Press}}</ref><ref>{{Cite web|url=https://www.southcoasttoday.com/story/news/1996/03/26/jordan-marsh-stores-change-name/50647610007/|title=Jordan Marsh stores change name to Macy's|first=Richard |last=Lorant|agency=Associated Press|via=New Bedford Standard-Times}}</ref>

Federated followed that by leading a bid in mid-1995 to acquire the bankrupt [[Woodward & Lothrop]]/[[Wanamaker's|John Wanamaker]] organization in the mid-Atlantic region, a bid it lost to a rival group led by long-time rival and future acquisition target [[The May Department Stores Company]]. Instead Federated soon agreed to purchase [[Broadway Stores]], Inc. (owner of [[The Broadway]], [[The Emporium, San Francisco|Emporium]] and [[Weinstock's]] stores in California, Arizona, Nevada and New Mexico), from its majority shareholder, [[Sam Zell]], thereby gaining a leading position in Southern California and a dominant one in the Northern California marketplace. In early 1996 Federated dissolved Broadway Stores, incorporating the majority of its locations into [[Macy's West]], rebadging them as Macy's and using the opportunity to retire the Bullock's name. Several of the redundant Broadway locations were used to establish [[Bloomingdale's]] on the [[West Coast of the United States|West Coast]], while many others were sold to [[Sears]].

== 21st century history ==
In 2000 Macy's opened its doors in [[Puerto Rico]], the chain's first location in a U.S. territory. It is located in the [[Plaza Las Américas (Puerto Rico)|Plaza Las Américas]] mall in [[San Juan, Puerto Rico|San Juan]].

In 2001 Federated dissolved its [[Stern's]] division in the New York metropolitan area, with the bulk of the stores being absorbed into [[Macy's East]].<ref>{{cite news|title = Chain to convert or closes its stores| newspaper = [[Newsday]]|location = Melville, New York|pages = 3|date= February 9, 2001|url =https://www.newspapers.com/article/newsday-suffolk-edition-chain-to-conve/160700467/}}</ref> Additionally, in July 2001, it acquired the [[Liberty House (US)|Liberty House]] chain with department and specialty stores in Hawaii and Guam, consolidating it with Macy's West.

In early 2003 Federated closed the majority of its historic [[Davison's]] franchise in Atlanta (operating as Macy's since 1985), rebranding its other Atlanta division [[Rich's (department store)|Rich's]] with the unwieldy name, Rich's–Macy's. The downtown location – formerly the Davison's flagship store at [[Davison's|180 Peachtree Street]] – was shuttered at this time as well. The original Macy's [[Lenox Square]] and [[Perimeter Mall]] locations were extensively remodeled and opened in October 2003 as the first [[Bloomingdale's]] stores in Atlanta. The company rapidly followed suit in May 2003 with similar rebranding announcements for its other nameplates, [[Burdines]] in Florida, [[Goldsmith's]] in [[Memphis, Tennessee|Memphis]], [[Lazarus (department store)|Lazarus]] in the lower Midwest, and [[The Bon Marché]] in the Pacific Northwest.

On March 6, 2005, the [[The Bon Marché|Bon-Macy's]], [[Burdines|Burdines-Macy's]], [[Goldsmith's|Goldsmith's-Macy's]], [[Lazarus (department store)|Lazarus-Macy's]], and [[Rich's (department store)|Rich's–Macy's]] stores were renamed as simply "Macy's", the first two as the new [[Macy's West]] and [[Macy's Florida]] divisions respectively and the later three as part of the [[Macy's Central]] division. {{asof|July 2005|post=,}} Macy's had 424 stores throughout the U.S.<ref name="ataglance">{{cite web | url=http://www.fds.com/company/aag_1_2.asp | title=Federated At-A-Glance | url-status=dead | archive-date=June 18, 2007| archive-url=https://web.archive.org/web/20070618184232/http://fds.com/company/aag_1_2.asp | publisher=Federated Department Stores }}</ref>

=== 2005 acquisition of May by Federated ===
{{see also|Acquisition of The May Department Stores Company by Federated Department Stores}}
[[File:Macys logo.svg|thumb|Previous Macy's logo, in use from 2004 until 2019]]

On February 28, 2005, Federated agreed to terms of a deal to acquire [[The May Department Stores Company]] for $11&nbsp;billion (equivalent to ${{formatprice|{{inflation|US|11000000000|2005|r=0}}}} in {{CURRENTYEAR}}) in stock, creating a department store chain with $30&nbsp;billion (equivalent to ${{formatprice|{{inflation|US|30000000000|2005|r=0}}}} in {{CURRENTYEAR}}) in annual sales and more than 1,000 stores.<ref>{{Cite web|url=https://www.newspapers.com/article/the-cincinnati-post/162260599/|title=Article clipped from The Cincinnati Post|work=The Cincinnati Post |date=February 28, 2005|pages=4|via=newspapers.com}}</ref>

On July 28, 2005, Federated announced, based on the success of converting its own regional brands to the Macy's name, its plans to similarly convert 330 [[List of department stores by country|regional department stores]] owned by the May Company to the Macy's nameplate.<ref>{{Cite web|url=https://www.nbcnews.com/id/wbna8740963|title=Federated to turn 330 May stores into Macy's|date=July 28, 2005|website=NBC News}}</ref> This included [[Kaufmann's]], [[Famous-Barr]], [[Filene's]], [[Foley's]], [[Hecht's]], [[The Jones Store]], [[L. S. Ayres]], [[Meier & Frank]], [[Robinsons-May]], and [[Strawbridge & Clothier]] chains, pending approval of the merger by federal regulators. Though initially spared from the rebrandings announced in July,  [[Marshall Field's]] was added to the lot on September 20, 2005.<ref>https://www.bizjournals.com/milwaukee/stories/2005/09/19/daily12.html</ref>

The rebranding of the May stores was disliked in Chicago and elsewhere because the stores were regarded as beloved local institutions. The renaming of Filene's, Marshall Field's, and Kaufmann's, which were well known for their downtown flagship stores and local traditions provoked the most outrage. For example, Kaufmann's operated the Kaufmann's [[Celebrate the Season Parade]] which was traditionally broadcast live throughout the Commonwealth of Pennsylvania on television. Many customers publicly vowed to never again shop at the renamed May stores and to switch to competitors. Prominent film critic [[Roger Ebert]] voiced the grief of many Chicagoans at the loss of Field's when he wrote in his column on September 21, 2005:

{{Blockquote|I thought the day would never come. I am looking at my Field's charge card, which I have cut up into tiny pieces. They look like little tears the color of money.<ref name="ebert2007">{{cite book | author=Ebert, Roger | author-link=Roger Ebert | title=Roger Ebert's Movie Yearbook 2007 | location=Kansas City, MO | publisher=[[Andrews McMeel Publishing]] | year=2007 | page=829 | url=https://books.google.com/books?id=lcDE-6zlXUAC&pg=PA829 | isbn=9780740792199 | access-date=January 31, 2017 | archive-date=February 15, 2017 | archive-url=https://web.archive.org/web/20170215201557/https://books.google.com/books?id=SbAEim_dVQkC&pg=PA829 | url-status=live }}</ref>}}

On January 12, 2006, Federated announced its plans to divest May Company's [[Lord & Taylor]] division.<ref>{{Cite web|url=https://www.nytimes.com/2006/01/12/business/federated-is-seeking-buyer-for-lord-taylor-stores.html|title=Federated Is Seeking Buyer for Lord & Taylor Stores|first=Claudia H.|last=Deutsch|work=The New York Times |date=January 12, 2006|via=NYTimes.com}}</ref> On June 22, 2006, Macy's announced that NDRC Equity Partners, LLC would purchase Lord & Taylor for US$1.2&nbsp;billion (equivalent to ${{formatprice|{{inflation|US|1200000000|2006|r=0}}}} in {{CURRENTYEAR}}),<ref name="macysprjun2006">{{cite press release | url=http://phx.corporate-ir.net/phoenix.zhtml?c=84477&p=irol-newsArticle&ID=875337 | title=Federated Agrees to Sell Lord & Taylor to NRDC Equity Partners; Transaction Expected to Close in Third Quarter of 2006 | publisher=Macy's | date=June 22, 2006 | via=NASDAQ Investor Relations Platform | access-date=July 25, 2006 | archive-date=October 16, 2015 | archive-url=https://web.archive.org/web/20151016142745/http://phx.corporate-ir.net/phoenix.zhtml?c=84477&p=irol-newsArticle&ID=875337 | url-status=live }}</ref> and completed the sale in October 2006.<ref>{{Cite web|url=https://www.chicagotribune.com/2006/10/05/lord-taylor-to-leave-city/|title=Lord & Taylor to leave city|first=Chicago|last=Tribune|website=[[Chicago Tribune]] |date=October 5, 2006}}</ref>

By September 9, 2006, after renaming the former May Company stores, Macy's operated approximately 850 stores in the United States. To promote its largest and most recent expansion, Macy's used a version of the [[Martha and the Vandellas]] hit song, "[[Dancing in the Street]]", in its advertising. Also, the company took [[Theatrical property|props]] from its annual [[Macy's Thanksgiving Day Parade|Thanksgiving Day parade]] to various re-labeled stores throughout the nation, in what the company marketed as its "Parade on Parade".

In October 2006, Federated Department Stores entered into an agreement with [[Zoom Systems]] to test more than 100 stores within retail giant Macy's. Terry Lundgren, CEO of Federated, raved about the ability to provide consumers with a convenient means to purchase iPods and other consumer electronics, saying "This is exciting because it brings most-wanted merchandise into stores in a unique new way.... How cool is that?" Today, Macy's has converted its entire Electronics section in every store to (over 400) eSpot [[ZoomShops]].

Macy's significantly increased its use of television advertising and product placement in 2006 and 2007, using branding spots that featured the new Macy's star logo. Macy's television commercials are produced primarily by [[New York Production Services]], a New York-based commercial and independent film production company. During two episodes of the popular [[American Broadcasting Company|ABC]] television series ''[[Desperate Housewives]] ''("[[I Remember That]]" and "[[Now You Know (Desperate Housewives)|Now You Know]]"), a Macy's location in the fictional city of Fairview was featured, rare instances of [[product placement]] promoting a department store chain in a scripted series. Nearly two years prior to the first episode, one of the first national commercials for Macy's had aired during ''Desperate Housewives'', shortly after the conversions of Rich's, Lazarus, Goldsmith's, The Bon Marché and Burdines.

On February 27, 2007, Federated Department Stores announced plans to change its corporate name to Macy's Group, Inc.<ref name="macysprfeb2007">{{cite press release | title=Federated Plans Corporate Name Change | publisher=Macy's | url=http://phx.corporate-ir.net/phoenix.zhtml?c=84477&p=irol-newsArticle&ID=967632 | date=February 27, 2007 | quote=If approved, the company will be known as Macy's Group, Inc., effective June 1, 2007. | via=NASDAQ Investor Relations Platform | archive-url=https://archive.today/20150115021150/http://phx.corporate-ir.net/phoenix.zhtml?c=84477&p=irol-newsArticle&ID=967632 | archive-date=January 15, 2015 | access-date=March 13, 2007 | url-status=live }}</ref> By March 28, the company further announced plans to convert its stock ticker symbol from "FD" to "M", and revised its name change to [[Macy's, Inc]].<ref name="macysprmar2007">{{cite press release | title=Macy's, Inc. To Trade As ''M'' On NYSE | publisher=Macy's | url=http://phx.corporate-ir.net/phoenix.zhtml?c=84477&p=irol-newsArticle_Print&ID=978833 | date=March 28, 2007 | via=NASDAQ Investor Relations Platform | archive-url=https://archive.today/20150115021653/http://phx.corporate-ir.net/phoenix.zhtml?c=84477&p=irol-newsArticle_Print&ID=978833 | archive-date=January 15, 2015 | access-date=April 5, 2007 | url-status=live }}</ref> The change in corporate names was approved by shareholders on May 18, 2007, and took effect on June 1, 2007. The company continues to operate stores under the Macy's and Bloomingdale's nameplates.

In March 2009, Macy's opened a one-level, {{convert|120000|sqft|m2|adj=on}} concept store in Gilbert, Arizona, a Phoenix suburb, that was designed to better fit open air lifestyle malls.<ref name="duff2009">{{cite news | url=http://www.cbsnews.com/news/macys-takes-on-lifestyle-challenge-with-new-store-concept/ | title=Macy's Takes on Lifestyle Challenge with New Store Concept | author=Duff, Mike | date=March 19, 2009 | publisher=[[CBS MoneyWatch]] | access-date=January 15, 2015 | archive-date=June 17, 2018 | archive-url=https://web.archive.org/web/20180617015255/https://www.cbsnews.com/news/macys-takes-on-lifestyle-challenge-with-new-store-concept/ | url-status=live }}</ref> Additional stores with the new format have opened in [[Fairview, Texas]]; [[Lee's Summit, Missouri]]; and [[Nampa, Idaho]]. The stores are designed to be compact and meet current demands for more convenient shopping similar to Kohl's and newer J. C. Penney stores.<ref>{{cite web | url=http://cblproperties.com/cbl.nsf/macy?openpage | archive-url=https://web.archive.org/web/20060714193516/http://www.cblproperties.com/cbl.nsf/macy?openpage | url-status=dead | archive-date=July 14, 2006 | title=Macy's Announces Plans for Pearland Town Center | author=cblproperties.com | date=May 8, 2006 }}</ref> Lifestyle stores feature Starbucks Coffee Cafés with wireless web and fitting rooms designed to feel like lounges with sofas and Plasma TVs. Ceilings in the center areas are higher to be reminiscent of older department stores. The format was the culmination of 18 months of research to create stores for the "My Macy's" initiative that allows stores to be merchandised differently in markets across the country to meet local demands.<ref name="jarman2009">{{Cite news | url=http://archive.azcentral.com/business/articles/2009/03/19/20090319biz-macys0319.html | title=Macy's to open store geared to Arizona families | first=Max | last=Jarman | work=[[Ariz. Repub.|The Arizona Republic]] | date=March 19, 2009 | access-date=January 15, 2015 | archive-date=January 15, 2015 | archive-url=https://archive.today/20150115022927/http://archive.azcentral.com/business/articles/2009/03/19/20090319biz-macys0319.html | url-status=live }}</ref><ref name="halkias2009">{{cite news | url=http://www.dallasnews.com/sharedcontent/dws/dn/latestnews/stories/072809dnbusmacys.3ac6ecd.html | title=Macy's tailors stores, including new Fairview location, to match local tastes | first=Maria | last=Halkias | work=[[Dallas Morning News|The Dallas Morning News]] | date=July 28, 2009 | url-status=dead | archive-date=July 31, 2009| archive-url=https://web.archive.org/web/20090731022216/http://www.dallasnews.com/sharedcontent/dws/dn/latestnews/stories/072809dnbusmacys.3ac6ecd.html }}</ref>

=== 2010s ===
On October 28, 2014 [[Macy's, Inc.]] announced an extension of the lease-operation agreement with [[Al Tayer Group]] LLC that would bring the first Macy's store overseas to [[Abu Dhabi]], anchoring a new mall with its corporate-sister [[Bloomingdale's]], which will open its second overseas store (the first was located at the [[Dubai Mall]]); both are slated to open in 2018.<ref name="macysproct2014">{{cite press release | url=http://phx.corporate-ir.net/phoenix.zhtml?c=84477&p=irol-newsArticle&cat=news&id=1982282 | title=Macy's and Bloomingdale's Stores to Open in Abu Dhabi in 2018 | publisher=Macy's | date=October 28, 2014 | via=NASDAQ Investor Relations Platform | access-date=October 29, 2014 | archive-date=October 17, 2015 | archive-url=https://web.archive.org/web/20151017220033/http://phx.corporate-ir.net/phoenix.zhtml?c=84477&p=irol-newsArticle&cat=news&id=1982282 | url-status=live }}</ref> Macy's was the 15th-largest retailer in the United States for 2014 by [[revenue]].<ref>{{Cite news|url=https://nrf.com/2015/top100-table|title=Top 100 Retailers 2015|date=July 1, 2015|work=National Retail Federation|access-date=July 1, 2017|language=en|archive-date=June 10, 2016|archive-url=https://web.archive.org/web/20160610142426/https://nrf.com/2015/top100-table|url-status=live}}</ref>

In January 2015, it was announced that Macy's would close 14 stores nationwide and shift 830 workers from Macy's and Bloomingdale's stores.<ref name="strauss2015">{{cite news | last=Strauss | first=Gary | title=J.C. Penney, Macy's to shut stores, lay off scores | work=[[USA Today]] | date=January 8, 2015 | url=https://www.usatoday.com/story/money/business/2015/01/08/jc-penney-to-shutter-40-stores-lay-off-hundreds/21448085/ | access-date=September 4, 2017 | archive-date=January 8, 2015 | archive-url=https://web.archive.org/web/20150108230432/http://www.usatoday.com/story/money/business/2015/01/08/jc-penney-to-shutter-40-stores-lay-off-hundreds/21448085/ | url-status=live }}</ref><ref name="lee2015">{{cite news | author=Lee, Hailey | title=Macy's to shutter 14 stores, expects charges up to $110M | date=January 8, 2015 | publisher=[[CNBC]] | url=https://www.cnbc.com/2015/01/08/macys-closing-14-stores-as-part-of-restructuring.html | quote=In early spring this year, 14 out of a total of about 790 Macy's stores will close. | access-date=September 9, 2017 | archive-date=July 6, 2015 | archive-url=https://web.archive.org/web/20150706232104/http://www.cnbc.com/id/102292397 | url-status=live }}</ref> Unrelated to the store closings, on July 13, 2015, Macy's announced it had sold the former flagship store of [[Kaufmann's]] in [[Downtown Pittsburgh]] for redevelopment, closing the location after 128 years.<ref>{{cite web |url=http://www.wtae.com/news/macys-building-in-downtown-pittsburgh-sold-store-closing/34130474 |title=Macy's building in Downtown Pittsburgh sold; store closing |url-status=live |archive-url=https://web.archive.org/web/20150714044138/http://www.wtae.com/news/macys-building-in-downtown-pittsburgh-sold-store-closing/34130474 |archive-date=July 14, 2015 |website=[[WTAE-TV]] |date=July 13, 2015}}</ref>

In May 2015, Macy's joined the new [[American Express]]-backed [[Plenti]] rewards card, which it shares with [[AT&T Mobility]], [[Direct Energy]], [[Enterprise Rent-A-Car]], [[ExxonMobil]], [[Hulu]], [[Nationwide Mutual Insurance Company|Nationwide Insurance]], and [[Rite Aid]].<ref>{{cite web |url=http://www.businesswire.com/news/home/20150518006225/en/Rite-Aid-Launches-Integrated-Marketing-Campaign-Introduce#.VVpvN_lViko |title=Rite Aid Launches Integrated Marketing Campaign to Introduce wellness+ with Plenti |url-status=live |archive-url=https://web.archive.org/web/20150723124957/http://www.businesswire.com/news/home/20150518006225/en/Rite-Aid-Launches-Integrated-Marketing-Campaign-Introduce#.VVpvN_lViko |archive-date=July 23, 2015 |website=[[Business Wire]] |date=May 18, 2015}}</ref>

On September 9, 2015, Macy's announced it would close 35 to 40 under-performing stores by early 2016.<ref>{{cite web |last1=Brackett |first1=Ed |last2=Coolidge |first2=Alexander |date=September 8, 2015 |url=https://www.usatoday.com/story/money/business/2015/09/08/macys-store-closings/71896348/|title=Macy's to close up to 40 stores|website=[[USA Today]]|access-date=August 12, 2016|archive-date=April 16, 2016|archive-url=https://web.archive.org/web/20160416214859/http://www.usatoday.com/story/money/business/2015/09/08/macys-store-closings/71896348/|url-status=live}}</ref> The retailer's struggles continued into the holiday season in 2015. The company announced that it experienced same store sales declines of 5.2% in November and December 2015 – typically busy months. In January 2016, Macy's announced that it will [[layoff]] up to 4,800 employees.<ref name=dismal>{{Cite news | title=Macy's To Cut 4,800 Jobs After Dismal Holiday Sales | url=https://www.npr.org/2016/01/07/462223321/macys-to-cut-4-800-jobs-after-dismal-holiday-sales | agency=[[Associated Press]] | publisher=[[NPR]] | date=January 7, 2016 | access-date=February 3, 2019 | archive-date=February 4, 2019 | archive-url=https://web.archive.org/web/20190204065730/https://www.npr.org/2016/01/07/462223321/macys-to-cut-4-800-jobs-after-dismal-holiday-sales | url-status=live }}</ref> The company said that these closings would experience cost savings of $400 million.<ref name=dismal/> As of January 2016, Macy's had 770 stores in total.<ref>{{Cite news|date = January 6, 2016|title = Is Your Macy's Closing?|url = https://www.wsj.com/articles/is-your-macys-closing-1452116178|work = [[The Wall Street Journal]]|access-date = January 10, 2016|issn = 0099-9660|archive-date = January 10, 2016|archive-url = https://web.archive.org/web/20160110041634/http://www.wsj.com/articles/is-your-macys-closing-1452116178|url-status = live}}</ref>

On August 11, 2016, Macy's announced that it would close 100 stores in early 2017,<ref>{{cite news |last=Wiles |first=Russ |date=August 11, 2016 |url=http://www.azcentral.com/story/money/business/consumers/2016/08/11/future-macys-9-az-stores-uncertain-company-announces-closure-100-sites-2017/88571810/ |title=Future of Macy's 9 AZ stores uncertain as company announces closure of 100 sites by 2017 |work=The Republic |access-date=August 12, 2016 |archive-date=July 5, 2022 |archive-url=https://web.archive.org/web/20220705021726/https://www.azcentral.com/story/money/business/consumers/2016/08/11/future-macys-9-az-stores-uncertain-company-announces-closure-100-sites-2017/88571810/ |url-status=live }}</ref> expecting to save $550 million a year and cut more than 10,000 jobs. Macy's claimed it would instead invest $250 million in [[e-commerce|digital business]] and growth strategies for the remaining stores.<ref>{{Cite news|last=Lewis|first=Cora|date=January 4, 2017|url=https://www.buzzfeed.com/coralewis/macys-will-close-68-stores-cut-10000-jobs|title=Macy's Will Close 68 Stores And Cut More Than 10,000 Jobs|newspaper=BuzzFeed|access-date=January 11, 2017|archive-date=January 10, 2017|archive-url=https://web.archive.org/web/20170110195301/https://www.buzzfeed.com/coralewis/macys-will-close-68-stores-cut-10000-jobs|url-status=live}}</ref> By January 2018, Macy's had revealed the locations of 81 of the 100 store closures.<ref>{{Cite news |last=Bomey |first=Nathan |date=January 4, 2018 |url=https://www.usatoday.com/story/money/2018/01/04/macys-announces-job-cuts-7-new-store-closures/1002886001/|title=Macy's announces 5,000 job cuts, 7 new store closures|work=USA Today|access-date=January 5, 2018|language=en|archive-date=January 4, 2018|archive-url=https://web.archive.org/web/20180104223729/https://www.usatoday.com/story/money/2018/01/04/macys-announces-job-cuts-7-new-store-closures/1002886001/|url-status=live}}</ref>

In September 2016, Macy's announced that it would be opening an [[Apple Store]] in its flagship location, making it the first department store to host an Apple store. The announcement came after six straight quarters of sales drops and significant store closings.<ref>{{cite news|last1=Wahba|first1=Phil|title=Macy's Signed a Major Deal with Apple|url=http://fortune.com/2016/09/08/macys-apple-deal/|access-date=September 15, 2016|work=Fortune|date=September 8, 2016|archive-date=September 13, 2016|archive-url=https://web.archive.org/web/20160913023522/http://fortune.com/2016/09/08/macys-apple-deal/|url-status=live}}</ref> In early January 2017, the value of Macy's shares fell 14%, its biggest drop in seven months.<ref>{{cite news |last=Kuriloff |first=Aaron |date=January 22, 2017 |title=How Often Does a Stock Fall 19% in One Day? Not Very Often |work=[[The Wall Street Journal]] |location=New York |url=https://www.wsj.com/articles/how-often-does-a-stock-fall-19-in-one-day-not-very-often-1485093782 |access-date=January 23, 2017 |archive-date=January 23, 2017 |archive-url=https://web.archive.org/web/20170123011955/http://www.wsj.com/articles/how-often-does-a-stock-fall-19-in-one-day-not-very-often-1485093782 |url-status=live }}</ref>
In February 2017, the [[Hudson's Bay Company]] made an overture to Macy's for a potential takeover of the struggling department store.<ref>{{cite magazine |last1=Wahba |first1=Phil |title=Saks Fifth Avenue Parent HBC Reportedly Wants to Buy Macy's |url=https://fortune.com/2017/02/03/hbc-macys/ |magazine=[[Fortune (magazine)|Fortune]] |date=February 3, 2017 |access-date=March 28, 2022 |archive-date=March 28, 2022 |archive-url=https://web.archive.org/web/20220328064534/https://fortune.com/2017/02/03/hbc-macys/ |url-status=live }}</ref><ref>{{cite news|url=http://www.cbc.ca/beta/news/business/hudsons-bay-macys-bid-1.3965490|title=Hudson's Bay Co. reported to be in bid for Macy's|work=[[CBC News|CBC]]|date=February 3, 2017|access-date=February 4, 2017|archive-date=February 4, 2017|archive-url=https://web.archive.org/web/20170204171409/http://www.cbc.ca/beta/news/business/hudsons-bay-macys-bid-1.3965490|url-status=live}}</ref><ref name=wsj-macey>{{cite news |last1=Dana |first1=Mattioli |last2=Suzanne |first2=Kapner |last3=David |first3=Benoit |date=February 3, 2017 |title=Saks Owner Hudson's Bay Makes Takeover Approach to Macy's |work=[[The Wall Street Journal]] |location=New York City |url=https://www.wsj.com/articles/saks-owner-hudsons-bay-makes-takeover-approach-to-macys-1486134787 |access-date=January 4, 2017 |archive-date=February 3, 2017 |archive-url=https://web.archive.org/web/20170203162036/https://www.wsj.com/articles/saks-owner-hudsons-bay-makes-takeover-approach-to-macys-1486134787 |url-status=live }}</ref><ref>{{Cite news|last1=Cappetta|first1=Michael|last2=Ruhle|first2=Stephanie|date=June 3, 2017|url=https://www.nbcnews.com/business/consumer/retail-wreck-over-1-000-stores-close-single-week-n767556|title=It's a retail Armageddon as over 1,000 stores close in one single week|work=NBC News|access-date=June 5, 2017|language=en|archive-date=June 5, 2017|archive-url=https://web.archive.org/web/20170605001318/http://www.nbcnews.com/business/consumer/retail-wreck-over-1-000-stores-close-single-week-n767556|url-status=live}}</ref>

Macy's acquired experiential concept Story in May 2018 and made a minority investment in b8ta, a retail as a service concept, in June 2018.<ref>{{Cite web|url=https://techcrunch.com/2018/06/12/macys-acquires-minority-stake-in-tech-retailer-b8ta/|title=Macy's acquires minority stake in tech retailer b8ta|last=Dickey|first=Megan Rose |date=June 12, 2018 |website=TechCrunch |access-date=July 31, 2019|archive-date=July 31, 2019|archive-url=https://web.archive.org/web/20190731133804/https://techcrunch.com/2018/06/12/macys-acquires-minority-stake-in-tech-retailer-b8ta/|url-status=live}}</ref>

By February 2019, Macy's Inc. was operating 867 stores, including Macy's, Backstage, Bloomingdale's, Bloomingdale's Outlets, Bluemercury, and STORY; 641 of the 867 stores were Macy's, including 584 that are full line and 57 that are home, furniture, clearance and specialty stores.<ref>{{Cite web |url=https://www.macysinc.com/about/store-count-and-square-footage |title=Store Count and Square Footage |access-date=March 20, 2019 |archive-date=March 23, 2019 |archive-url=https://web.archive.org/web/20190323041637/https://macysinc.com/about/store-count-and-square-footage |url-status=live }}</ref>

In November 2018, Macy's announced they would test smaller "neighborhood" stores to reduce costs and promote innovation within the customer experience realm.<ref>{{Cite news|url=https://www.cnbc.com/2018/11/14/here-are-3-things-that-could-move-into-macys-stores-as-they-shrink.html|title=As Macy's shrinks its stores, CEO Jeff Gennette says this is what he will do with the extra space|last=Thomas|first=Lauren|date=November 14, 2018|work=CNBC|access-date=November 14, 2018|archive-date=November 14, 2018|archive-url=https://web.archive.org/web/20181114200125/https://www.cnbc.com/2018/11/14/here-are-3-things-that-could-move-into-macys-stores-as-they-shrink.html|url-status=live}}</ref>
As of 2018, Macy's ranked 120 on the [[Fortune 500]] list of the largest United States corporations by revenue.<ref>{{Cite news|url=http://fortune.com/fortune500/list/|title=Fortune 500 Companies 2018|work=Fortune500|access-date=March 18, 2019|archive-date=November 10, 2018|archive-url=https://web.archive.org/web/20181110190356/http://fortune.com/fortune500/list/|url-status=live}}</ref> Former CEO Jeff Gennette also launched an overhaul of Macy's stores called the Growth150 strategic plan.<ref>{{Cite news|url=https://www.retaildive.com/news/macys-bets-on-growth-stores/562376/|title=Retail Dive|access-date=September 19, 2019|archive-date=September 9, 2019|archive-url=https://web.archive.org/web/20190909041739/https://www.retaildive.com/news/macys-bets-on-growth-stores/562376/|url-status=live}}</ref>

In the second quarter of 2019, Macy's shares fell more than 13 percent. On August 14, shares hit $15.82, which was their lowest since February 2010.<ref>{{Cite web|url=https://www.cnbc.com/2019/08/14/macys-reports-fiscal-q2-2019-earnings.html|title=Macy's shares tank 13% as deep discounting leads to a big earnings miss and a cut in forecast|last1=Thomas|first1=Lauren|last2=Reagan|first2=Courtney|date=2019-08-14|website=CNBC|language=en|access-date=2019-08-23|archive-date=August 23, 2019|archive-url=https://web.archive.org/web/20190823171738/https://www.cnbc.com/2019/08/14/macys-reports-fiscal-q2-2019-earnings.html|url-status=live}}</ref>

=== 2020s ===
After conducting two years of research, Macy's announced in 2019 that it intended to ban the sale of [[Fur clothing|fur]] products at its stores by the end of the 2020 fiscal year.<ref>{{cite news |last1=Maheshwari |first1=Sapna |title=Macy's, Home to $8,000 Mink Jackets, Will Stop Selling Fur Products by 2021 |url=https://www.nytimes.com/2019/10/21/business/macys-fur-sales.html |website=The New York Times |date=October 21, 2019 |access-date=22 October 2019 |archive-date=October 22, 2019 |archive-url=https://web.archive.org/web/20191022170553/https://www.nytimes.com/2019/10/21/business/macys-fur-sales.html |url-status=live }}</ref> The news follows the state of California's ban on the manufacturing and sale of such items.<ref>{{cite web |last1=Klar |first1=Rebecca |title=Macy's to ban fur sales by 2021 |url=https://thehill.com/blogs/blog-briefing-room/news/466848-macys-to-ban-fur-sales-by-2021 |website=The Hill |date=October 22, 2019 |access-date=22 October 2019 |archive-date=October 22, 2019 |archive-url=https://web.archive.org/web/20191022170551/https://thehill.com/blogs/blog-briefing-room/news/466848-macys-to-ban-fur-sales-by-2021 |url-status=live }}</ref> In 2020, Macy's closed its Cincinnati headquarters, consolidating headquarters operations in New York City.<ref name="Enquirer Tucker">{{cite news|title=Macy's closing Cincinnati headquarters downtown|first1=Randy|last1=Tucker|first2=Alexander|last2=Coolidge|work=[[The Cincinnati Enquirer]]|date=February 4, 2020|access-date=January 7, 2021|url=https://www.cincinnati.com/story/money/business/2020/02/04/macys-closing-cincinnati-headquarters-downtown/4657628002/|archive-date=March 3, 2021|archive-url=https://web.archive.org/web/20210303022042/https://www.cincinnati.com/story/money/business/2020/02/04/macys-closing-cincinnati-headquarters-downtown/4657628002/|url-status=live}}</ref>[[JANA Partners LLC|JANA Partners]], an activist investment firm, disclosed a large stake in Macy's in 2021, and sent a letter to the board recommending spinning off the company's online business.<ref>{{cite news |last1=Cimilluca |first1=Dana |last2=Lombardo |first2=Cara |title=Jana Partners Takes Stake in Macy's, Urges E-Commerce Spinoff |url=https://www.wsj.com/articles/jana-partners-takes-stake-in-macys-urges-spin-off-of-e-commerce-business-11634234298 |access-date=3 November 2021 |work=[[The Wall Street Journal]] |date=14 October 2021 |archive-date=October 25, 2021 |archive-url=https://web.archive.org/web/20211025133816/https://www.wsj.com/articles/jana-partners-takes-stake-in-macys-urges-spin-off-of-e-commerce-business-11634234298 |url-status=live }}</ref> In response, Macy's hired [[AlixPartners]] to review their business structure.<ref>{{Cite news |date=2021-11-18 |title=Macy's says it is working with AlixPartners to review its business structure |language=en |work=Reuters |url=https://www.reuters.com/business/retail-consumer/macys-says-it-is-working-with-alixpartners-review-its-business-structure-2021-11-18/ |access-date=2022-07-15}}</ref> By the end of 2021, JANA had reduced their holding in Macy's by 84%, or about 1.5% of the company.<ref>{{Cite web |agency=Reuters |date=2022-02-14 |title=Jana Partners slashed stake in Macy's by 84% after pushing for e-commerce pivot |url=https://nypost.com/2022/02/14/jana-partners-slashed-stake-in-macys-by-84-after-pushing-for-e-commerce-pivot/ |access-date=2022-07-15 |website=New York Post |language=en-US}}</ref> In August 2021, Macy's announced they were partnering with Toys "R" Us to open toy shops in Macy's stores, starting in 2022.<ref>{{Cite web|last=Thomas|first=Lauren|date=2021-08-19|title=Toys R Us is coming to more than 400 Macy's stores next year|url=https://www.cnbc.com/2021/08/19/toys-r-us-is-coming-to-more-than-400-macys-stores-next-year.html |access-date=2021-08-20 |publisher=CNBC |language=en|archive-date=November 9, 2021|archive-url=https://web.archive.org/web/20211109152933/https://www.cnbc.com/2021/08/19/toys-r-us-is-coming-to-more-than-400-macys-stores-next-year.html |url-status=live}}</ref><ref>{{Cite web |last=Tyko |first=Kelly |date=August 19, 2021 |title=Toys R Us to make a comeback with new toy shops inside more than 400 Macy's stores |url=https://www.usatoday.com/story/money/shopping/2021/08/19/macys-toys-r-us-comeback-new-partnership-toy-stores/8191647002/ |access-date=2022-07-15 |website=USA TODAY |language=en-US}}</ref> In November 2021, Macy's announced they were starting a free education program and boosting its corporation base salary to $15 per hour.<ref>{{Cite web|last=Kelly|first=Jack|date=November 9, 2021|title=Macy's Is Offering Debt-Free Tuition, Higher Wages And Flexibility In An Effort To Attract And Retain Workers|url=https://www.forbes.com/sites/jackkelly/2021/11/09/macys-is-offering-debt-free-tuition-higher-wages-and-flexibility-in-an-effort-to-attract-and-retain-workers/|access-date=2021-11-18|website=Forbes|language=en|archive-date=November 18, 2021|archive-url=https://web.archive.org/web/20211118112513/https://www.forbes.com/sites/jackkelly/2021/11/09/macys-is-offering-debt-free-tuition-higher-wages-and-flexibility-in-an-effort-to-attract-and-retain-workers/|url-status=live}}</ref>

In February 2023, Macy's said they would no longer sell leather goods made of exotic skins, such as reptiles or ostriches.<ref>Kate Nishimura, "[https://sourcingjournal.com/sustainability/sustainability-materials/macys-bloomingdales-peta-exotic-skins-ban-alligators-ostrich-lizard-snake-reptile-416755/h Macy’s Inc. Bans Exotic Skins Following PETA Push]," SourcingJournal.com, 9 Feb. 2023.</ref> On the morning of December 4, 2023, a stabbing occurred at Macy's Flagship store in Philadelphia, killing 27-year-old security guard Eric Harrison.<ref>{{cite web | url=https://6abc.com/macys-philadelphia-stabbing-charges-tyrone-tunnell-arrest-eric-harrison-market-street/14144605/ | title=Suspect charged with murder in fatal stabbing at Center City Macy's; victim identified | date=December 5, 2023 }}</ref>

In January 2024, Macy's rejected a $5 billion takeover from Arkhouse Management and Brigade Capital Management to acquire all of the outstanding shares of the company.<ref>{{Cite web |last=Valinsky |first=Jordan |date=2024-01-22 |title=Macy's rejects a $5.8 billion unsolicited takeover offer {{!}} CNN Business |url=https://www.cnn.com/2024/01/22/business/macys-rejects-arhouse-bid/index.html |access-date=2024-01-22 |website=CNN |language=en}}</ref> In January 2024, Sycamore Partners requested to purchase the struggling Macy's company.<ref>{{Cite web |date=2024-01-25 |title=Macy's could get takeover bid from buyout firm Sycamore Partners |url=https://nypost.com/2024/01/25/business/macys-could-get-takeover-bid-from-buyout-firm-sycamore-partners/ |access-date=2024-01-25 |language=en-US}}</ref> In February 2024, Macy's announced that up to 150 underperforming stores would close by the end of 2026, with 50 stores closing by the end of 2024. That number was increased to 65 by December.<ref>{{Cite web |date=2024-12-16 |title=Macy's Stores Closing Update: 65 Stores to Close Soon |url=https://www.yahoo.com/entertainment/macy-stores-closing-65-stores-032216583.html |access-date=2024-12-17 |website=Yahoo Entertainment |language=en-US}}</ref> Macy's stated that the closing stores only represented 10% of its total sales. The company plans to focus on opening 45 Bloomingdale's and 30 Bluemercury stores while remodeling 30 additional Bluemercury stores.<ref>{{Cite web|url=https://edition.cnn.com/2024/02/27/investing/macys-closing-150-stores/index.html|title=Macy's is closing 150 stores|first=Nathaniel|last=Meyersohn|date=February 27, 2024|website=CNN}}</ref> 

In January 2025, 66 stores, including landmark locations in Philadelphia and Brooklyn, were set to close.<ref name=":0">{{Cite web |date=2025-01-09 |title=Macy's landmark store in Philly, others in New York and New Jersey among dozens closing |url=https://abc7ny.com/post/macys-stores-closing-9-locations-shutting-down-new-york-1-jersey/15784218/#:~:text=Store%20locations%20closing%20in%20New,Jersey:%20Essex%20Green%20Shopping%20Center. |access-date=2025-02-27 |website=ABC7 New York |language=en}}</ref><ref>{{Cite web |title=Macy's, Inc. Confirms Planned Macy's Store Closures |url=https://www.macysinc.com/newsroom/news/news-details/2025/Macys-Inc.-Confirms-Planned-Macys-Store-Closures/default.aspx |access-date=2025-02-27 |website=www.macysinc.com |language=en-US}}</ref>

== Retail formats ==
=== Macy's ===
* '''Macy's''' – chain of department stores usually located in shopping malls; in properties that have multiple Macy's locations, the second stores are often arranged in the following department configurations:
** Women and Children
** Furniture Clearance
** Furniture Gallery
** Furniture and Kid's
** Furniture and Men's
** Furniture, Home, Kids, and Men's
** Furniture, Home, and Men's
** Furniture, Kids, and Men's
** Home, Kids, and Men's
** Home, Kids, and Women's
** Home and Men's
** Kid's and Men's
** Men's

=== Macy's Backstage ===
* '''Macy's Backstage''' – chain of off-price [[store-within-a-store|stores-within-stores]] located inside 319 full-line Macy's department stores, with 9 freestanding locations.<ref>{{cite web |last1=Verdon |first1=Joan |date=May 11, 2023 |title=Macy's Adds 10 Backstage Locations As Off-Price Sector Takes Off |url=https://www.forbes.com/sites/joanverdon/2023/05/11/macys-adds-10-backstage-locations-as-off-price-sector-takes-off/?sh=260987f214ed |website=Forbes |language=en}}</ref> Some brands sold in Macy's Backstage stores are not (or are no longer) sold by full-line Macy's stores, such as [[Authentic Brands Group]]'s [[Izod]] and [[The Arrow Collar Man|Arrow]] brands, and [[Ralph Lauren Corporation]]'s Chaps brand.

== Flagship stores ==
{{As of|2025|03}}, Macy's operates three flagship stores. Many of these locations were converted from regional department stores that were acquired by Federated.
{|class="wikitable sortable"
|+ List of Macy's flagship stores<ref>{{cite web|url=https://www.businesswire.com/news/home/20160106006637/en/Macy’s-Inc.-Outlines-Cost-Efficiency-Initiatives-and-Lists-Store-Locations-to-Be-Closed|title=Macy's, Inc. Outlines Cost Efficiency Initiatives and Lists Store Locations to Be Closed|publisher=Business Wire|date=January 6, 2016|accessdate=July 5, 2023}}</ref>
! State
! City
! Name
! Size
! Year<br />opened
! Year<br />closed
! Notes
|-
| [[California]]
| [[San Francisco]]
| [[Macy's Union Square]]
| {{convert|700000|sqft|m2}}
| 1947
|<!--Please do not insert "2025" until the store has actually closed down.-->{{N/A}}<!--Please do not insert "2025" until the store has actually closed down.-->
| Originally [[O'Connor, Moffat & Co.]], later [[I. Magnin]] and [[Liberty House (department store)|Liberty House]]
|-
| [[Georgia (U.S. state)|Georgia]]
| [[Atlanta]]
| [[Davison's|Macy's Downtown Atlanta]]
| {{convert|338000|sqft|m2}}
| 1927
| 2003
| Converted from [[Davison's]]
|-
| [[Illinois]]
| [[Chicago]]
| [[Marshall Field and Company Building|Macy's State Street]]
| {{convert|300000|sqft|m2}}
| 1876
| {{N/A}}
| Converted from [[Marshall Field's]]
|-
| rowspan="2" | [[Minnesota]]
| [[Minneapolis]]
| 
| 
| 1902
| 2016
| Converted from [[Dayton's]]
|-
| [[Saint Paul, Minnesota|Saint Paul]]
| Macy's Downtown St. Paul
| {{convert|362000|sqft|m2}}
| 1963
| 2013
| Converted from Dayton's<ref>[https://www.twincities.com/2013/01/01/downtown-st-paul-macys-to-close-sources-say/ "Downtown St. Paul Macy's to Close"], Twin Cities.com, 1 January 2013, accessed 22 January 2023.</ref><ref>[https://rejournals.com/macys-closing-downtown-st-paul-store/ "Macy's closing Downtown St. Paul Store"], RE.com, accessed 22 January 2024.</ref>
|-
| [[New York (state)|New York]]
| [[New York City]]
| [[Macy's Herald Square]]
| {{convert|1.25|e6sqft|m2}}
| 1902
| {{N/A}}
| 
|-
| [[Oregon]]
| [[Portland, Oregon|Portland]]
| [[Meier & Frank Building|Macy's Downtown Portland]]
| {{convert|208520|sqft|m2}}
| 1909
| 2017
| Converted from [[Meier & Frank]]<ref name="pcad-pdx">[https://pcad.lib.washington.edu/building/13773/ "Meier and Frank Company, Department Store #5, 621 SW 5th Avenue, Downtown, Portland, OR"], PCAD, retrieved 22 January 2024.</ref><ref>[https://www.kgw.com/article/money/macys-closing-downtown-portland-store/283-350730178 "Macy's closing Downtown Portland store"], KGW, 10 November 2016, accessed 22 January 2024.</ref>
|-
| [[Pennsylvania]]
| [[Philadelphia]]
| [[John Wanamaker Store|Macy's Center City]]
| {{convert|1367838|sqft|m2}}{{Efn|At its peak; now the store occupies only three floors of the Wanamaker Building.}}
| 1861
| 2025
| Converted from [[Wanamaker's]]
|-
| [[Washington (state)|Washington]]
| [[Seattle]]<ref>{{cite news |last1=Craighead |first1=Callie |title=Downtown Seattle's historic Macy's building sells for $580 million |url=https://www.seattlepi.com/local/seattlenews/article/downtown-macys-building-sold-new-retail-space-16072599.php# |website=Seattle Post-Intelligencer |access-date=19 January 2024 |date=5 April 2021}}</ref>
| 
| {{convert|864000|sqft|m2}}
| 1929
| 2020
| Converted from [[The Bon Marché]]
|}
{{multiple image
| align = right
| image1 = Marshall field interior.jpg
| width1 = 100
| alt1 = 
| caption1 = 
| image2 = 20080326 Marshall Field and Company Building.jpg
| width2 = 112
| alt2 = 
| caption2 = 
| footer = An [[Atrium (architecture)|atrium]] includes a 5-story balconied [[Louis Comfort Tiffany]], (1848–1933), (later [[Tiffany & Co.]] studios) mosaic-capped vaulted ceiling (left, 1910) in the southwest corner of the [[Macy's State Street]] housed in the historic Marshall Field's Building in Chicago (right).
}}

== Criticism and controversy ==
Macy's has had a long history with issues concerning discriminatory practices. In July 2003, then–[[New York State Attorney General]] [[Eliot Spitzer]] launched an investigation of the private policing system Macy's has used to deal with suspected shoplifters. The investigation was prompted by a civil rights lawsuit and an article in ''[[The New York Times]]'', which reported on many of Macy's tactics, including private jails and interrogations.<ref name="elliott2003">{{cite news | author=Elliott, Andrea | author-link=Andrea Elliott | title=In Stores, Private Handcuffs for Sticky Fingers | date=June 17, 2003 | work=[[The New York Times]] | url=https://www.nytimes.com/2003/06/17/nyregion/in-stores-private-handcuffs-for-sticky-fingers.html | access-date=February 10, 2017 | archive-date=December 25, 2016 | archive-url=https://web.archive.org/web/20161225082557/http://www.nytimes.com/2003/06/17/nyregion/in-stores-private-handcuffs-for-sticky-fingers.html | url-status=live }}</ref> Spitzer's investigation found many of Macy's actions, from ethnic profiling to handcuffing detainees, to be unlawful. In 2005, Macy's settled the civil rights complaint for $600,000 (equivalent to ${{formatprice|{{inflation|US|600000|2005|r=0}}}} in {{CURRENTYEAR}}), claiming to have put the illegal tactics to an end while maintaining the security system itself.<ref name="elliott2005">{{cite news | author=Elliott, Andrea | author-link=Andrea Elliott | date=January 14, 2005 | title=Macy's Settles Complaint of Racial Profiling for $600,000 | work=[[The New York Times]] | url=https://www.nytimes.com/2005/01/14/nyregion/14macys.html | access-date=February 10, 2017 | archive-date=January 15, 2015 | archive-url=https://web.archive.org/web/20150115041051/http://www.nytimes.com/2005/01/14/nyregion/14macys.html | url-status=live }}</ref>

On June 6, 2006, Macy's downtown Boston store (formerly the [[Jordan Marsh]] flagship) removed two [[mannequin]]s and the Web address of the AIDS Action Committee from a window display promoting Boston's annual [[gay pride]] celebration. The removal was apparently in response to pressure from MassResistance, a local group opposed to [[same-sex marriage]], whose members complained the mannequins were "homosexual". The removal of the mannequins was controversial and Boston mayor [[Thomas Menino]] was quoted as saying:

{{Blockquote|I'm very surprised that Macy's would bend to that type of pressure. Macy's was celebrating a part of our community, gay pride, and they should be proud of the [[gay community]], and I'm proud of the gay community and gay pride.<ref name="baywind2006">{{cite news | title=Now you see 'em, now you don't | author=<!--no byline--> | work=[[Bay Windows (publication)|Bay Windows]] | oclc=61124500 | location=Boston | date=8 June 2006 | url=http://www.baywindows.com/now-you-see-em-now-you-dont-68914 | access-date=January 15, 2015 | archive-date=October 17, 2015 | archive-url=https://web.archive.org/web/20151017220034/http://www.baywindows.com/now-you-see-em-now-you-dont-68914 | url-status=live }}</ref>}}

Macy's responded by publishing an apology by the Macy's East chairman, Ron Klein, in ''In Newsweekly'', a Boston-area weekly with a large gay readership. Klein's description of the incident as "an internal breakdown in communication", further stated it was regrettable some would doubt Macy's commitment to diversity as a result.<ref name="kilduff2006">{{cite news | title=CEO admits 'Macy's mistake' | author=Kilduff, Thomas E. | work=[[In Newsweekly]] | department=NATL | date=June 14, 2006 | url=http://www.innewsweekly.com/innews/?class_code=Ne&article_code=2090 | url-status=dead | archive-date=June 29, 2006| archive-url=https://web.archive.org/web/20060629193351/http://innewsweekly.com/innews/?class_code=Ne&article_code=2090 }}  ''Note: Only the first of two pages have been archived.''</ref> The Web address was later restored – the mannequins, however, never made a reappearance.

In 2014, Macy's paid $650,000 to settle claims that it racially profiled minority customers at its stores after initially refusing to admit any blame and instead placing it on the NYPD despite the profiling occurring at their store.<ref>{{cite news | author=Picchi, Aimee | title=Macy's to pay $650,000 to settle racial bias claims | work=[[CBS]] | url=https://www.cbsnews.com/news/macys-will-pay-650000-to-settle-racial-bias-claims/}}</ref><ref>{{cite news | title=Sharpton to meet with Macy's CEO over racial profiling claims | work=[[CBS]] | url=https://www.cbsnews.com/newyork/news/report-sharpton-set-to-meet-with-macys-ceo-over-racial-profiling-claims/}}</ref>

In 2017, former Macy's employees that alleged being wrongfully terminated by Macy's sued Macy's alleging that they were told to not sell products to customers appearing to be of Asian descent at its flagship Herald Square store.<ref>{{cite news | title=Former Macy's employees sue company for allegedly racially profiling Asian shoppers | work=[[Huffington Post]] | url=https://www.huffpost.com/entry/macys-profiling-asian-shoppers-lawsuit_n_59c12e73e4b0186c2205dc2a}}</ref>

In 2018, Macy's paid $75,000 to settle a disability discrimination lawsuit brought by the US Equal Employment Opportunity Commission for allegedly firing an asthmatic employee rather than excusing a one day, health-related absence.<ref>{{cite news | title=Macy's to pay $75,000 to settle EEOC disability discrimination lawsuit | work=[[EEOC]] | url=https://www.eeoc.gov/newsroom/macys-pay-75000-settle-eeoc-disability-discrimination-lawsuit}}</ref>

In 2024, the company announced a delay to their third quarter earnings release and conference call citing an employee's scheme to hide approximately $132-155mm of expenses, for no supposed reason.<ref>{{cite press release |title=Macy's, Inc. Reports Preliminary Third Quarter 2024 Results |url=https://www.businesswire.com/news/home/20241124292557/en/ |access-date=26 November 2024}}</ref>

== Gallery ==
<gallery>
File:USA-NYC-Macys.JPG|Macy's Herald Square entrance detail
File:Macy's 2 2017-04-29.jpg|Exterior of a Macy's store located in [[Walnut Creek, California]]
File:Macy*s Sign with Kaufmann’s Labelscar Behind; Southern Park Mall; Boardman Oh.jpg|This location opened in 1970 as a Strouss’ department store. In 1986, the nameplate changed to Kaufmann's until 2006, when the store was re-branded to Macy's. Even today, there is a visible Kaufmann's labelscar behind the Macy's signage.
File:Macy's Fairview.jpg|Macy's Lifestyle Store in [[Fairview, Texas]], opened on August 5, 2009
File:Macy's University Town Center.jpg|Entrances to a two-story Macy's store inside [[The Mall at University Town Center]] in [[Sarasota, Florida]], originally built in 2014
File:Macy's at Streets of Tanasbourne - Hillsboro, Oregon (2017).jpg|Exterior of the Macy's store at [[The Streets of Tanasbourne]] in [[Hillsboro, Oregon]]. (Closing in 2025) (2017)
File:Wanamaker's Eagle, Macy's Center City Philadelphia, February 2024 2.jpg|"Meet me at the eagle" was a common Philadelphia phrase to meet at [[Wanamaker's]] [[John Wanamaker Store|flagship store]], converted to Macy's Center City
</gallery>

== See also ==
* [[List of department stores of the United States]]

== Notes ==
{{note list}}

== References ==
{{ref list}}

== External links ==
{{Commons category|Macy's}}
* {{Official website|macys.com}}
* [http://www.gutenberg.org/dirs/3/8/9/2/38921/38921-h/38921-h.htm ''The Romance of a Great Store'' by Edward Hungerford]
* [http://www.straushistoricalsociety.org Straus Historical Society]

{{Macy's, Inc.}}
{{Macy's history}}
{{Department stores in the United States}}
{{Authority control}}

[[Category:Clothing retailers of the United States]]
[[Category:Companies based in Cincinnati]]
[[Category:Companies that filed for Chapter 11 bankruptcy in 1992]]
[[Category:Department stores of the United States]]
[[Category:Macy's| ]]
[[Category:Midtown Manhattan]]
[[Category:Retail companies established in 1858]]
[[Category:Shops in New York City]]
[[Category:1858 establishments in New York (state)]]
[[Category:Economy of New York City]]
[[Category:Furniture retailers of the United Kingdom]]
[[Category:Toys "R" Us]]
[[Category:American companies established in 1858]]