View source for EZ-Link

{{short description|Contactless smart card used in Singapore}}
{{Redirect|Super Rider|the 1983 arcade game|Super Rider (video game)}}
{{Use dmy dates|date=January 2024}}
{{Infobox electronic payment
| image = EZ-Link logo.svg
| image_size = 250px
| name = EZ-Link
| location = [[Singapore]]
| launched = {{Start date and age|df=yes|2002|4|13}} (FeliCa EZ-Link) <br> {{Start date and age|2009|2}} (CEPAS card-based EZ-Link) <br> {{Start date and age|df=yes|2020|3|9}} (as EZ-Link Wallet) <br> {{Start date and age|df=yes|2021|1|28}} (CEPAS account-based EZ-Link)
| service_1 = {{rint|metro}} [[Mass Rapid Transit (Singapore)|Mass Rapid Transit]] (MRT)
| service_2 = {{rint|light rail}} [[Light Rail Transit (Singapore)|Light Rail Transit]] (LRT)
| service_3 = {{rint|bus}} [[Public buses of Singapore|Singapore Buses]]
| service_4 = {{rint|mono}} [[Sentosa Express]]
| service_5 = {{rint|park}} Parking facilities
| service_6 = [[Electronic Road Pricing]] (ERP)
| service_7 = Vending machines
| sales_location_1 = SimplyGo ticket offices
| sales_location_2 = Convenience stores
| currency = [[Singapore dollar|SGD]]
| stored_value = Pay-as-you-go
| credit_expiry = 5 years
| minimum_credit = $0                       <!-- Minimum cash value that must be loaded at any time -->
| maximum_credit = $500                     <!-- Maximum cash value that can be held -->
| automatic_recharge = [https://www.ezlink.com.sg/card/ez-reload-auto-topup/ Auto top-up by Credit card Adult]<br/>[https://www.ezlink.com.sg/auto-top-up-concession-cards/ Auto top-up by Credit Card Concession]<br/>[https://ezlink.simplygo.com.sg/card-charm/auto-topup/ Auto top-up by GIRO Concession]     <!-- Local name used, where applicable -->
<!-- Local name used, where applicable -->| variant_1 = [https://www.simplygo.com.sg/concession-monthly-travel-cards/ Concession Cards]         <!-- Cards issued with visible differences -->
| variant_2 = [https://thesingaporetouristpass.com.sg/ Singapore Tourist Pass]  <!-- Cards issued with visible differences -->
| variant_3 = [https://ezlink.simplygo.com.sg/card-charm/new/ EZ-Charms]                  <!-- Cards issued with visible differences -->
| variant_4 = [https://simplygo.com.sg/faqs/cards-and-charms/simplygo/simplygo-ez-link-cards-and-charms/ EZ-Link Wearables]                 <!-- Cards issued with visible differences -->
| technology_1 = [[Contactless smart card]], [[Near field communication|NFC]], [[QR code]]               <!-- Usually RFID or magnetic strip -->
| operator = SimplyGo Pte Ltd              <!-- Who provides/makes the equipment -->
| manager = SimplyGo Pte Ltd <!-- Transit authority -->
| homepage = {{official URL}}
}}
{{multiple image
 | align = right
 | direction = vertical
 | width = 200
 | header = 
 | image1 = Iccard.gif
 | alt1 = 
 | caption1 = Animation showing how the card is used at ticket gates at train stations
 | image2 =
 | alt2 = 
 | caption2 = Special limited edition EZ-Link cards
 | image3 = Ticketing Machine.png
 | alt3 =
 | caption3 = General Ticketing Machines found in most stations, which formerly issued single tickets
 | image4 = Top-Up machine.png
 | alt4 = 
 | caption4 = Top up machines commonly seen throughout train stations or bus interchanges 
}}

The '''EZ-Link''' card is a rechargeable [[contactless smart card]] and [[electronic money]] system that is primarily used as a payment method for [[public transport]] such as bus and rail lines in [[Singapore]]. A standard EZ-Link card is a [[ISO/IEC 7810|credit-card-sized]] [[Stored-value card|stored-value]] contact-less smart-card that comes in a variety of colours, as well as limited edition designs. It is sold by SimplyGo Pte Ltd, a merged entity of TransitLink and EZ-Link since 2024, a subsidiary of the [[Land Transport Authority]] (LTA), and can be used on travel modes across Singapore, including the [[Mass Rapid Transit (Singapore)|Mass Rapid Transit]] (MRT), the [[Light Rail Transit (Singapore)|Light Rail Transit]] (LRT), [[Public buses of Singapore|public buses]] which are operated by [[SBS Transit]], [[SMRT Buses]], [[Tower Transit Singapore]] and [[Go-Ahead Singapore]], as well as the [[Sentosa Express]].

Established in 2001, the first generation of the card was based on the Sony [[FeliCa]] smart card technology and was promoted as the means for speedier boarding times on the city-state's bus and rail services. It had a monopoly on public transportation fare payments in Singapore until September 2009, when the [[NETS FlashPay]] card, which had a monopoly over [[Electronic Road Pricing]] (ERP) toll payments, entered the market for transportation payments (and vice versa). EZ-Link cards are distributed and managed by EZ-Link Pte. Ltd., also a subsidiary of Singapore's Land Transport Authority.

In September 2009, [[CEPAS]] EZ-Link cards replaced the original EZ-Link card, expanding the card's usage to taxis, ERP gantries (with the dual-mode in-vehicle unit), car parks (which have been upgraded to accept CEPAS-compliant cards), convenience stores, supermarkets and fast food restaurants. Compared to [[NETS FlashPay]] however, EZ-Link has lesser acceptance at retail shops. EZ-Link can also be used as a payment card at vending machines throughout the country.

Account-based CEPAS EZ-Link card was launched in January 2021.<ref>{{Cite web|url=https://www.ezlink.com.sg/2021/01/28/ez-link-offers-account-based-ticketing-for-public-transport/|title=EZ-Link Offers Account-Based Ticketing for Public Transport|date=27 January 2021|access-date=9 November 2023|archive-date=9 November 2023|archive-url=https://web.archive.org/web/20231109024230/https://www.ezlink.com.sg/2021/01/28/ez-link-offers-account-based-ticketing-for-public-transport/|url-status=live}}</ref>

In March 2023, the [[Land Transport Authority]] announced plans to merge their subsidiaries TransitLink and EZ-Link into a single entity '''SimplyGo'''.<ref name="ezlink transitlink merger" />

==History==
===Development===
The [[Land Transport Authority]] introduced its pilot testing of the card to 100,000 volunteers on 26 February 2000. Initially for commuters who made at least five trips on MRT/LRT per week, the card was branded as the "Super Rider". As an incentive, volunteers were given 10% rebate off their regular fare during the one-month period.<ref>{{cite news | title = 100,000 commuters needed for smart card test | author = Karamjit Kaur | work = [[The Straits Times]] | date = 25 January 2000 | pages = 33}}</ref> Two further tests were made, with the scheme extending to frequent bus users on selected routes on an invitation basis.<ref>{{cite press release | url = http://www.smrt.com.sg/news/2000/09_08.html | title = Bus pilot test for the Contactless Smart Card | publisher = [[SMRT Corporation]] | year = 2000 | url-status=dead | archive-url = https://web.archive.org/web/20070429222905/http://www.smrt.com.sg/news/2000/09_08.html | archive-date = 29 April 2007 }}</ref>

==Card usage==
The card is commonly used in [[Singapore]] as a smartcard for paying transportation fees in the [[city-state]]'s [[Mass Rapid Transit (Singapore)|Mass Rapid Transit]] (MRT), [[Light Rail Transit (Singapore)|Light Rail Transit]] (LRT) and [[bus transport in Singapore|public bus services]]. The EZ-Link function is also used in concession cards for [[Education in Singapore|students in nationally recognised educational institutes]], full-time national service personnel serving in the [[Singapore Armed Forces]], [[Singapore Civil Defence Force]] and [[Singapore Police Force]] or [[senior citizen]]s who are over 60 years old.<ref>{{Cite web |date=21 November 2015 |title=Concession Cards {{!}} Train Fares & Travel Cards {{!}} MRT & LRT Trains {{!}} Public Transport {{!}} Land Transport Authority |url=https://www.lta.gov.sg/content/ltaweb/en/public-transport/mrt-and-lrt-trains/train-fares-and-travel-cards/concession-cards.html |url-status=dead |archive-url=https://web.archive.org/web/20151121065506/https://www.lta.gov.sg/content/ltaweb/en/public-transport/mrt-and-lrt-trains/train-fares-and-travel-cards/concession-cards.html |archive-date=21 November 2015 |access-date=15 January 2024}}</ref>

The system is similar to the [[Pasmo]] and [[ICOCA]] cards, and the card's use have since been expanded to retail, private transport, government services, community services, educational institutes and vending machines.

On 17 October 2007, local telco [[StarHub]] and EZ-Link Pte Ltd declared the start of a 6-month trial on phones with a Subscriber Identity Module (SIM) EZ-Link card.<ref>{{cite press release | url = https://www.ezlink.com.sg/2007/10/ez-link-and-starhub-celebrate-the-launch-of-their-near-field-communication-nfc-phone-trial-with-1000-handsets-distributed-to-their-customers | title = EZ-Link and Starhub celebrate the launch of their near-field communication phone trial with 1000 handsets distributed to their customers | publisher = EZ-Link | year = 2007 | access-date = 9 July 2019 | archive-date = 9 July 2019 | archive-url = https://web.archive.org/web/20190709094510/https://www.ezlink.com.sg/2007/10/ez-link-and-starhub-celebrate-the-launch-of-their-near-field-communication-nfc-phone-trial-with-1000-handsets-distributed-to-their-customers | url-status = dead }}</ref>

Since 2009, Singapore motorists can use EZ-Link cards in their new generation In-Vehicle Unit to pay for Electronic Road Pricing (ERP) and Electronic Parking System (EPS) payments.<ref>{{Cite news |last=Tan |first=Weizhen |date=27 December 2008 |title=New Ez-Link Cards Let You Do More |work=[[NewspaperSG]] |url=http://eresources.nlb.gov.sg/newspapers/Digitised/Article/straitstimes20081227-1.2.43.3.aspx |access-date=16 August 2023}}</ref><ref>{{cite press release | url = https://www.lta.gov.sg/apps/news/page.aspx?c=2&id=2152 | title = LTA launches dual-mode in-vehicle unit for cars | publisher = [[Land Transport Authority]] | year = 2009}}</ref> In August 2016, EZ-Link introduced a post-paid ERP payment service called EZ-Pay.<ref>{{cite news | url = https://www.channelnewsasia.com/news/singapore/ez-link-launches-post-paid-erp-payment-service-7858780 | title = EZ-Link launches post-paid ERP payment service | publisher = [[CNA (TV network)|Channel NewsAsia]] | year = 2016 | access-date = 9 July 2019 | archive-date = 9 July 2019 | archive-url = https://web.archive.org/web/20190709065307/https://www.channelnewsasia.com/news/singapore/ez-link-launches-post-paid-erp-payment-service-7858780 | url-status = dead }}</ref>

In March 2016, EZ-Link concluded a trial with the Land Transport Authority and the [[Infocomm Development Authority of Singapore]] on the use of compatible mobile phones with [[Near-Field Communication]] (NFC) technology to make public transport payments.<ref>{{cite news | url = https://www.straitstimes.com/singapore/transport/pay-for-bus-train-rides-by-tapping-your-phone | title = Pay for bus, train rides by tapping your phone | work = [[The Straits Times]] | year = 2016 | access-date = 9 July 2019 | archive-date = 9 July 2019 | archive-url = https://web.archive.org/web/20190709070229/https://www.straitstimes.com/singapore/transport/pay-for-bus-train-rides-by-tapping-your-phone | url-status = live }}</ref>

In February 2018, EZ-Link and NTUC Social Enterprises launched a partnership to promote cashless payments. This allowed EZ-Link card holders with a linked NTUC Plus card to earn LinkPoints with EZ-Link purchases, spare change could also be used to top-up EZ-Link cards when customers make cash payments at Cheers convenience stores, and EZ-Link acceptance was extended to NTUC FairPrice supermarkets and NTUC Unity pharmacies.<ref>{{cite news | url = https://www.todayonline.com/singapore/more-encouraged-go-cashless-ez-link-and-ntuc-social-enterprises-launch-partnership | title = More encouraged to go cashless as EZ-Link and NTUC launch partnership | work = TODAY | year = 2018 }}</ref> However, EZ-Link payments at FairPrice and Unity stores were ceased on 3 May 2023 until further notice.<ref>{{cite news | url = https://help.fairprice.com.sg/hc/en-us/articles/360029949611-Can-I-use-my-use-my-PAssion-Silver-Card-to-pay-for-my-purchases-at-FairPrice- | title = Can I use my use my PAssion Silver Card to pay for my purchases at FairPrice? }}</ref> On 12 June 2024, EZ-Link acceptance is reenabled at Fairprice, with a slow rollout over a small number of outlets initially.<ref>{{cite news | url = https://www.ezlink.com.sg/wordpress/wp-content/uploads/2024/06/EZ-Link_Fairprice-Acceptance-Points_12-June-2024.pdf | title = EZ-Link - Fairprice Acceptance Points - 12 June 2024 }}</ref>

In April 2018, the card also gained acceptance on NETS terminals in [[hawker centre]]s across Singapore.<ref>{{cite news | url = https://www.channelnewsasia.com/news/singapore/ez-link-cards-can-be-used-to-pay-for-meals-at-hawker-centre-nets-9890730 | title = EZ-Link cards can be used to pay for meals at hawker centre | publisher = [[CNA (TV network)|Channel NewsAsia]] | year = 2018 | access-date = 9 July 2019 | archive-date = 9 July 2019 | archive-url = https://web.archive.org/web/20190709070932/https://www.channelnewsasia.com/news/singapore/ez-link-cards-can-be-used-to-pay-for-meals-at-hawker-centre-nets-9890730 | url-status = dead }}</ref>

In September 2018, the EZ-Link card became part of a unified cashless payment system rolled out at 500 hawker stalls across Singapore.<ref>{{cite news | url = https://www.straitstimes.com/tech/unified-cashless-payment-system-rolled-out-at-500-hawker-stalls-across-singapore?xtor=CS3-18 | title = Unified cashless payment system rolled out at 500 hawker stalls across Singapore | work = [[The Straits Times]] | year = 2019 | access-date = 9 July 2019 | archive-date = 20 June 2021 | archive-url = https://web.archive.org/web/20210620105118/https://www.straitstimes.com/tech/unified-cashless-payment-system-rolled-out-at-500-hawker-stalls-across-singapore?xtor=CS3-18 | url-status = live }}</ref>

In April 2019, EZ-Link announced it was working with Touch 'N Go to create a dual currency cross-border card for public transport.<ref>{{Cite web|url=https://www.thestar.com.my/tech/tech-news/2019/04/09/touch-n-go-and-singapore-ez-link-to-make-shared-card|title=Touch 'N Go is working with Singapore's EZ-Link to make a dual currency card|last=Tariq|first=Qishin|date=9 April 2019|work=The Star|location=Malaysia|language=en|access-date=4 October 2019|archive-date=10 April 2019|archive-url=https://web.archive.org/web/20190410164911/https://www.thestar.com.my/tech/tech-news/2019/04/09/touch-n-go-and-singapore-ez-link-to-make-shared-card/|url-status=live}}</ref> The card was launched on 17 August 2020.<ref>{{cite web | url=https://sg.news.yahoo.com/dual-currency-contactless-card-launched-by-singapores-ez-link-malaysias-touch-n-go-122413828.html | title=Dual currency contactless card launched by Singapore's EZ-Link, Malaysia's Touch 'n Go | date=17 August 2020 }}</ref>

==Variations==
In 2007, the [[Land Transport Authority]] (LTA) and the [[Singapore Tourism Board]] launched the Singapore Tourist Pass produced by EZ-Link to offer tourists unlimited rides on Singapore's public transport system.<ref>{{cite press release | url = https://www.stb.gov.sg/content/stb/en/media-centre/media-releases/singapore-tourist-pass-and-public-transport-guide.html | title = Travel on public transport system a cinch for tourists | publisher = [[Land Transport Authority]] | year = 2007 | access-date = 16 September 2019 | archive-date = 26 January 2021 | archive-url = https://web.archive.org/web/20210126190718/https://www.stb.gov.sg/content/stb/en/media-centre/media-releases/singapore-tourist-pass-and-public-transport-guide.html | url-status = live }}</ref><ref>{{Cite news |last=Almenoar |first=Maria |date=13 December 2007 |title=New unlimited travel pass for visitors |work=[[The Straits Times]] |pages=35}}</ref>

In 2015, EZ-Link introduced 'EZ-Charms', trinkets that have full EZ-Link functionalities, such as the Hello Kitty EZ-Charms,<ref>{{cite news | url = https://www.straitstimes.com/singapore/transport/say-hello-to-kitty-charms-for-ez-link | title = Say hello to kitty charms for EZ-Link | work = [[The Straits Times]] | year = 2015 | access-date = 9 July 2019 | archive-date = 9 July 2019 | archive-url = https://web.archive.org/web/20190709070229/https://www.straitstimes.com/singapore/transport/say-hello-to-kitty-charms-for-ez-link | url-status = live }}</ref> that received overwhelming response.<ref>{{cite news | url = https://www.straitstimes.com/singapore/almost-10000-fans-queue-for-hello-kitty-ez-link-charms-islandwide-some-from-midnight | title = Almost 10000 fans queue for hello kitty EZ-Link charms islandwide, some from midnight | work = [[The Straits Times]] | year = 2015 | access-date = 9 July 2019 | archive-date = 9 July 2019 | archive-url = https://web.archive.org/web/20190709070300/https://www.straitstimes.com/singapore/almost-10000-fans-queue-for-hello-kitty-ez-link-charms-islandwide-some-from-midnight | url-status = live }}</ref>

In 2017, EZ-Link launched EZ-Link Wearables, wearable devices that have full EZ-Link functionalities such as fitness trackers.<ref>{{cite news | url = https://www.channelnewsasia.com/news/singapore/ez-link-introduces-wearable-devices-7573432 | title = EZ-Link introduces wearable devices | publisher = [[CNA (TV network)|Channel NewsAsia]] | year = 2017 | access-date = 9 July 2019 | archive-date = 9 July 2019 | archive-url = https://web.archive.org/web/20190709070850/https://www.channelnewsasia.com/news/singapore/ez-link-introduces-wearable-devices-7573432 | url-status = dead }}</ref>

[[File:CEPAS EZ-Link Card & CEPAS SimplyGo EZ-Link Card (back).png|thumb|300px|Back of a standard CEPAS EZ-Link card (left) and account-based CEPAS SimplyGo EZ-Link card (right). <br> Note that the ERP Motoring icon has been crossed out on the account-based SimplyGo card, indicating that carpark payments are not supported.]]

===System for e-Payments (SeP)===
A trial to test the system was held from 29 August to 28 October 2008. The trial, which involved some 5,000 commuters, generated 1.7 million transactions and has confirmed that the system is ready for revenue service. Developed in-house by the [[Land Transport Authority|LTA]], SeP is built on the Singapore Standard for Contactless ePurse Application ([[CEPAS]]) which allows any smart card that complies with the standard to be used with the system and in a wide variety of payment applications.

With SeP, commuters were able to use cards issued by any card issuer for transit purposes as long as the card complied with the [[CEPAS]] standard and included the transit application. Commuters could eventually use [[CEPAS]]-compliant cards for Electronic Road Pricing (ERP) payments in vehicles fitted with the new generation In-vehicle Unit (IU), Electronic Parking System (EPS) carparks and other electronic payment systems that supported the CEPAS standard.

During the free one-for-one exchange exercise, most of them replaced their cards during the direct card replacement exercise in 2009. Others seemed to replace new cards after the old cards were out of value and become collectors' value. The new EZ-Link cards also have a higher storage capacity of S$500.00 instead of the previous S$100.00 limit but most passengers keep to the $100 limit in case of loss of card.<ref>{{cite news | url = http://www.icars.sg/2008/726/new-features-with-cepas-compliant-ez-link-card/ | archive-url = https://web.archive.org/web/20090209060202/http://www.icars.sg/2008/726/new-features-with-cepas-compliant-ez-link-card/ | url-status = dead | archive-date = 9 February 2009 | title = New features with CEPAS-compliant EZ-Link card | publisher = [[Wayback Machine]] | year = 2008}}</ref>

===EZ-Link App===
The EZ-Link App is a mobile application developed by EZ-Link that is available on the Google Play Store and App Store. It was first released as an Android-exclusive app in 2013 under the name 'My EZ-Link Mobile App',<ref>{{cite news | url = https://www.straitstimes.com/singapore/new-app-turns-your-smartphone-into-a-top-up-machine-for-ez-link-cards | title = New app turns your smartphone into a top-up machine for ez-link cards | work = [[The Straits Times]] | year = 2013 | access-date = 9 July 2019 | archive-date = 9 July 2019 | archive-url = https://web.archive.org/web/20190709070229/https://www.straitstimes.com/singapore/new-app-turns-your-smartphone-into-a-top-up-machine-for-ez-link-cards | url-status = live }}</ref> and is used for:

* Topping up of EZ-Link cards and Concession Cards using NFC-enabled Android phones and with debit cards, credit cards and PayLah! as payment options.
* Registering for EZ-Reload, an auto top -up service with Mastercard or Visa credit card. In August 2018, EZ-Link moved the application for EZ-Reload from web-based forms to the EZ-Link app, shortening the approval process to minutes.<ref>{{cite news | url = https://www.businesstimes.com.sg/startups/ez-link-promotes-e-payment-adoption-with-free-auto-top-up-loose-change-top-up | title = EZ-Link promotes e-payment adoption with free auto top-up, loose change top-up | publisher = [[Business Times (Singapore)|Business Times]] | year = 2018 | access-date = 14 August 2019 | archive-date = 14 August 2019 | archive-url = https://web.archive.org/web/20190814101528/https://www.businesstimes.com.sg/startups/ez-link-promotes-e-payment-adoption-with-free-auto-top-up-loose-change-top-up | url-status = live }}</ref>
* Earning of points when paying with EZ-Link to redeem rewards. From February 2018, EZ-Link card users can get one LinkPoint by NTUC Link for every S$2 spent using EZ-Link at retail stalls.<ref>{{cite news | url = https://www.straitstimes.com/singapore/pay-at-stores-using-ez-link-card-and-earn-ntuc-linkpoints | title = Pay at stores using EZ-Link card and earn NTUC linkpoints | work = [[The Straits Times]] | year = 2018 | access-date = 14 August 2019 | archive-date = 14 August 2019 | archive-url = https://web.archive.org/web/20190814101529/https://www.straitstimes.com/singapore/pay-at-stores-using-ez-link-card-and-earn-ntuc-linkpoints | url-status = live }}</ref>
* Registering for EZ-Pay, a post-paid card-less service for ERP and EPS payments launched in 2016 that removes the hassle of topping up CashCard for motorists in Singapore.<ref>{{cite news | url = https://www.straitstimes.com/singapore/transport/ez-pay-removes-hassle-of-topping-up-cashcard | title = EZ-Pay removes the hassle of topping up CashCard for motorists in Singapore | work = [[The Straits Times]] | year = 2016 | access-date = 14 August 2019 | archive-date = 14 August 2019 | archive-url = https://web.archive.org/web/20190814101518/https://www.straitstimes.com/singapore/transport/ez-pay-removes-hassle-of-topping-up-cashcard | url-status = live }}</ref>
* On-the-go checking of transactions and balance of EZ-Link.<ref>{{cite news | url = https://www.asiaone.com/singapore/7-things-you-probably-didnt-know-about-your-ez-link-card | title = 7 things you probably didn't know about your EZ-Link card | publisher = [[AsiaOne]] | year = 2019 | access-date = 14 August 2019 | archive-date = 14 August 2019 | archive-url = https://web.archive.org/web/20190814101518/https://www.asiaone.com/singapore/7-things-you-probably-didnt-know-about-your-ez-link-card | url-status = live }}</ref>
* Blocking of EZ-Link when misplaced and recovering of remaining value.
* QR code payments with EZ-Link Wallet.

===EZ-Link Wallet===
On 9 March 2020, EZ-Link launched the EZ-Link Wallet, an e-wallet for mobile phones. Compared to the EZ-Link card which is based on NFC, the EZ-Link Wallet is based on QR code, bypassing the need for payment terminals, relying on smartphones and a printed QR code. It is compliant with the SGQR code system.

An email address and local mobile number are required to register for an EZ-Link account. Users have to top-up the e-wallet with a debit/credit card, and make payments by scanning the QR code at a retail shop and entering the payment amount. Payment can be authorised with either a 6-digit PIN or the phone's fingerprint scanner. Up to 6 debit/credit cards can be saved in the EZ-Link app.<ref name="EZ-Link 2022 o869">{{cite web | title=EZ-Link Wallet | website=EZ-Link | date=19 September 2022 | url=https://www.ezlink.com.sg/ez-link-faqs/ez-link-wallet/#ez-link-wallet-1-2 | access-date=15 January 2024 | archive-date=15 January 2024 | archive-url=https://web.archive.org/web/20240115004820/https://www.ezlink.com.sg/ez-link-faqs/ez-link-wallet/#ez-link-wallet-1-2 | url-status=live }}</ref>

Users can earn EZ-Link Rewards points for each digital wallet transaction, which can be used to redeem vouchers. The EZ-Link Wallet can also be used overseas at an Alipay Connect-enabled merchant in Japan.

The following payment networks are supported by the EZ-Link Wallet:
* SGQR: Singapore-based QR code payment, available at selected merchants, hawker centres, coffeeshops.
* [[Alipay|Alipay+]]: A cross-border digital payments solution, interoperable with e-wallets in several Asia countries such as: Alipay+ for Japan, Alipay for China, AlipayHK for Hong Kong, EZ-Link from Singapore, KakaoPay from South Korea, GCash from the Philippines, Touch ‘n Go eWallet from Malaysia, and TrueMoney from Thailand.<ref>{{Cite web|url=https://www.techinasia.com/alipay-easy-travel-campaign-sees-japan-launch|title=Tech in Asia - Connecting Asia's startup ecosystem|website=www.techinasia.com}}</ref>
* Virtual [[MasterCard]]: A one-time identity check via Singpass is required to activate the Mastercard account in the EZ-Link Wallet. Payment modes include: tap to pay via [[Google Wallet]] on Android devices with NFC, and [[online payment]] at Mastercard merchants globally.

===SimplyGo===
[[File:NS19 Toa Payoh Concourse Ticket Counter 20240112 183054.jpg|thumb|Commuters upgrading their EZ-Link cards to SimplyGo in January 2024]]
SimplyGo was launched in March 2019 for [[MasterCard]] users as a separate account-based ticketing system allowing commuters to pay their public transport fares using bank cards.<ref name="LTA 2019 v219">{{cite web | title=An Easier Way to Travel with SimplyGo | website=LTA | date=7 March 2019 | url=https://www.lta.gov.sg/content/ltagov/en/newsroom/2019/3/2/an-easier-way-to-travel-with-simplygo.html | access-date=15 January 2024 | archive-date=15 January 2024 | archive-url=https://web.archive.org/web/20240115010236/https://www.lta.gov.sg/content/ltagov/en/newsroom/2019/3/2/an-easier-way-to-travel-with-simplygo.html | url-status=live }}</ref> SimplyGo expanded to [[Visa Inc.|Visa]] on 6 June<ref name="LTA 2019 w808">{{cite web | title=Visa to Come Onboard SimplyGo from 6 June | website=LTA | date=16 May 2019 | url=https://www.lta.gov.sg/content/ltagov/en/newsroom/2019/5/2/visa-to-come-onboard-simplygo-from-6-june.html | access-date=15 January 2024 | archive-date=15 January 2024 | archive-url=https://web.archive.org/web/20240115010615/https://www.lta.gov.sg/content/ltagov/en/newsroom/2019/5/2/visa-to-come-onboard-simplygo-from-6-june.html | url-status=live }}</ref> and [[NETS (company)|Nets]] on 16 November.<ref name="LTA 2019 v013">{{cite web | title=NETS to Come On Board with SimplyGo from 16 November | website=LTA | date=7 November 2019 | url=https://www.lta.gov.sg/content/ltagov/en/newsroom/2019/11/1/NETS_to_come_on_board_with_SimplyGo.html | access-date=15 January 2024 | archive-date=15 January 2024 | archive-url=https://web.archive.org/web/20240115012050/https://www.lta.gov.sg/content/ltagov/en/newsroom/2019/11/1/NETS_to_come_on_board_with_SimplyGo.html | url-status=live }}</ref> When the system launched, Senior Parliamentary Secretary for Transport Baey Yam Keng said that SimplyGo was not intended to replace other payment methods such as EZ-Link.<ref name="Abdullah 2019 n096">{{cite web | last=Abdullah | first=Zhaki | title=SimplyGo with new transport payment option | website=The Straits Times | date=4 April 2019 | url=https://www.straitstimes.com/singapore/transport/lta-launches-digital-payment-scheme-for-public-transport | access-date=15 January 2024 | archive-date=5 April 2019 | archive-url=https://web.archive.org/web/20190405083247/https://www.straitstimes.com/singapore/transport/lta-launches-digital-payment-scheme-for-public-transport | url-status=live }}</ref> In September 2020, a pilot program to expand the use of SimplyGo with EZ-Link adult cards was launched.<ref name="LTA 2020 f566">{{cite web | title=LTA Launches SimplyGo Pilot On EZ-Link Cards | website=LTA | date=1 September 2020 | url=https://www.lta.gov.sg/content/ltagov/en/newsroom/2020/9/news-releases/LTA_launches_SimplyGo_pilot.html | access-date=15 January 2024 | archive-date=16 December 2023 | archive-url=https://web.archive.org/web/20231216083859/https://www.lta.gov.sg/content/ltagov/en/newsroom/2020/9/news-releases/LTA_launches_SimplyGo_pilot.html | url-status=live }}</ref> This was followed on 28 January 2021 by the rollout of account-based EZ-Link cards for adults. Commuters could also update their existing EZ-Link cards to the new system.<ref name="LTA 2021 j858">{{cite web | title=Account-based EZ-Link cards available for use in Public Transport from 28 Jan | website=LTA | date=28 January 2021 | url=https://www.lta.gov.sg/content/ltagov/en/newsroom/2021/1/news-releases/account-based-ez-link-cards-available-for-use-in-public-transpor.html | access-date=15 January 2024 | archive-date=13 January 2024 | archive-url=https://web.archive.org/web/20240113131617/https://www.lta.gov.sg/content/ltagov/en/newsroom/2021/1/news-releases/account-based-ez-link-cards-available-for-use-in-public-transpor.html | url-status=live }}</ref><ref name="EZ-Link 2021 p136">{{cite web | title=EZ-Link Offers Account-Based Ticketing for Public Transport | website=EZ-Link | date=27 January 2021 | url=https://www.ezlink.com.sg/2021/01/28/ez-link-offers-account-based-ticketing-for-public-transport/ | access-date=15 January 2024 | archive-date=15 January 2024 | archive-url=https://web.archive.org/web/20240115004902/https://www.ezlink.com.sg/2021/01/28/ez-link-offers-account-based-ticketing-for-public-transport/ | url-status=live }}</ref>

Concession cards were included in SimplyGo on 19 October 2022, with the option to upgrade student concession cards only available in 2023.<ref name="LTA 2022 y847">{{cite web | title=Concession Cards to Come on Board SimplyGo | website=LTA | date=19 October 2022 | url=https://www.lta.gov.sg/content/ltagov/en/newsroom/2022/10/news-releases/concession_cards_to_come_on_board_simplygo.html | access-date=15 January 2024 | archive-date=15 January 2024 | archive-url=https://web.archive.org/web/20240115011430/https://www.lta.gov.sg/content/ltagov/en/newsroom/2022/10/news-releases/concession_cards_to_come_on_board_simplygo.html | url-status=live }}</ref> In March 2023, the [[Land Transport Authority]] (LTA) announced that it would merge the TransitLink SimplyGo and EZ-Link mobile apps into a single "SimplyGo" app.<ref name="ezlink transitlink merger">{{Cite web|url=https://www.lta.gov.sg/content/ltagov/en/newsroom/2023/3/news-releases/transit-link-and-ez-link-working-towards-one-stop-ticketing-serv.html|title=LTA &#124; Transit Link and EZ-Link Working Towards One-stop Ticketing Services for Commuters|website=www.lta.gov.sg|access-date=9 November 2023|archive-date=9 November 2023|archive-url=https://web.archive.org/web/20231109025707/https://www.lta.gov.sg/content/ltagov/en/newsroom/2023/3/news-releases/transit-link-and-ez-link-working-towards-one-stop-ticketing-serv.html|url-status=live}}</ref><ref name="www.transitlink.com.sg f470">{{cite web | title="SimplyGo" Branding for One-Stop Transit Ticketing and Travel Card Services | publisher=TransitLink | url=https://www.transitlink.com.sg/simplygo-branding-for-one-stop-transit-ticketing-and-travel-card-services/ | access-date=13 January 2024 | archive-date=15 December 2023 | archive-url=https://web.archive.org/web/20231215124333/https://www.transitlink.com.sg/simplygo-branding-for-one-stop-transit-ticketing-and-travel-card-services/ | url-status=live }}</ref> On 15 June, the EZ-Link Pte Ltd's (EZ-Link) and Transit Link Pte Ltd's (TransitLink) transit and travel card-related services were consolidated under the "SimplyGo" branding.<ref name="LTA 2023 i156">{{cite web | title="SimplyGo" Branding for One-Stop Transit Ticketing and Travel Card Services | website=LTA | date=15 June 2023 | url=https://www.lta.gov.sg/content/ltagov/en/newsroom/2023/6/news-releases/-simplygo--branding-for-one-stop-transit-ticketing-and-travel-ca.html | access-date=15 January 2024 | archive-date=13 January 2024 | archive-url=https://web.archive.org/web/20240113131519/https://www.lta.gov.sg/content/ltagov/en/newsroom/2023/6/news-releases/-simplygo--branding-for-one-stop-transit-ticketing-and-travel-ca.html | url-status=live }}</ref> On 9 January 2024, LTA announced that EZ-Link cards that had not yet been upgraded to SimplyGo and Nets Flashpay cards would be deprecated on 1 June 2024.<ref name="LTA 2024 i406">{{cite web | title=EZ-Link Adult Cardholders and NETS FlashPay Cardholders to Transit to SimplyGo for Public Transport Fare Payments by 1 June | website=LTA | date=9 January 2024 | url=https://www.lta.gov.sg/content/ltagov/en/newsroom/2024/1/news-releases/ez-link_adult_cardholders_and_nets_flashpay_cardholders_to_transit_to_simplygo.html | access-date=15 January 2024 | archive-date=11 January 2024 | archive-url=https://web.archive.org/web/20240111014309/https://www.lta.gov.sg/content/ltagov/en/newsroom/2024/1/news-releases/ez-link_adult_cardholders_and_nets_flashpay_cardholders_to_transit_to_simplygo.html | url-status=live }}</ref><ref name="CNA 2024 s464">{{cite web | title=Non-SimplyGo EZ-Link, NETS FlashPay cards not valid for public transport from June | website=CNA | date=9 January 2024 | url=https://www.channelnewsasia.com/singapore/simplygo-ezlink-nets-flashpay-public-transport-fare-payment-lta-4034876 | access-date=15 January 2024 | archive-date=15 January 2024 | archive-url=https://web.archive.org/web/20240115062043/https://www.channelnewsasia.com/singapore/simplygo-ezlink-nets-flashpay-public-transport-fare-payment-lta-4034876 | url-status=live }}</ref> By then, a majority of commuters were already using SimplyGo, and the existing card-based system was near the end of its [[Operating life|operational lifespan]]. As it would also be costly to run both ticketing systems, the LTA decided to proceed with SimplyGo.<ref name="Tjoe 2024 r894"/>

====Criticism and transitional issues====
Many commuters expressed dissatisfaction with the change,<ref name="Ng 2024 j292">{{cite web | last=Ng | first=Abigail | title=CNA Explains: Why some Singapore commuters are upset about moving from EZ-Link to SimplyGo | website=CNA | date=11 January 2024 | url=https://www.channelnewsasia.com/singapore/simplygo-ezlink-commuters-reactions-lta-4040271 | access-date=15 January 2024 | archive-date=15 January 2024 | archive-url=https://web.archive.org/web/20240115062104/https://www.channelnewsasia.com/singapore/simplygo-ezlink-commuters-reactions-lta-4040271 | url-status=live }}</ref> particularly the inability to ascertain the fares charged at the transaction points on buses and the MRT after their cards were upgraded to SimplyGo.<ref name="Tjoe 2024 r894">{{cite web | last=Tjoe | first=Lee Nian | title=askST: Why can't I see fares charged on card readers with SimplyGo? | website=The Straits Times | date=12 January 2024 | url=https://www.straitstimes.com/singapore/transport/askst-why-can-t-i-see-fares-charged-on-card-readers-with-simplygo | access-date=15 January 2024 | archive-date=15 January 2024 | archive-url=https://web.archive.org/web/20240115014445/https://www.straitstimes.com/singapore/transport/askst-why-can-t-i-see-fares-charged-on-card-readers-with-simplygo | url-status=live }}</ref> When the issue was raised in 2023, the LTA explained that, as most of the SimplyGo features involve back-end processing, riders could not view their stored value card balance and deductions at MRT fare gates and bus readers. The fare transactions could only be viewed on the SimplyGo app.<ref name="LTA 2023 b926">{{cite web | title=View SimplyGo transactions in app and at ticketing machines | website=LTA | date=10 October 2023 | url=https://www.lta.gov.sg/content/ltagov/en/newsroom/2023/10/media-replies/view-simplygo-transactions-in-app-and-at-ticketing-machines.html | access-date=15 January 2024 | archive-date=15 January 2024 | archive-url=https://web.archive.org/web/20240115011959/https://www.lta.gov.sg/content/ltagov/en/newsroom/2023/10/media-replies/view-simplygo-transactions-in-app-and-at-ticketing-machines.html | url-status=live }}</ref> The LTA said that while it would be possible to implement the feature for SimplyGo users, it would take "a few more seconds" for the information from the backend to be displayed at the fare gates, and hence would slow down commuters who were entering or exiting.<ref name="Yeo 2024 u694">{{cite web | last=Yeo | first=Nikki | title=Displaying fares, deductions at gantries under SimplyGo possible but 'will lead to longer queues': LTA | website=TODAY | date=12 January 2024 | url=https://www.todayonline.com/singapore/simplygo-display-fares-deductions-possible-longer-queues-lta-2341491 | access-date=15 January 2024 | archive-date=15 January 2024 | archive-url=https://web.archive.org/web/20240115014556/https://www.todayonline.com/singapore/simplygo-display-fares-deductions-possible-longer-queues-lta-2341491 | url-status=live }}</ref>

During the week after LTA's announcement, several commuters attempted to upgrade their EZ-Link cards to the SimplyGo platform. The high transaction volume caused the SimplyGo system to become less stable and responsive, resulting in longer processing times and failed upgrades that lead to commuters' cards being invalidated.<ref name="Ng 2024 c102">{{cite web | last=Ng | first=Abigail | title=Commuters run into problems upgrading EZ-Link cards amid complaints over switch to SimplyGo | website=CNA | date=12 January 2024 | url=https://www.channelnewsasia.com/singapore/simplygo-ezlink-commuters-face-issues-upgrading-4043246 | access-date=22 January 2024}}</ref> On 19 January 2024, the SimplyGo upgrade feature on ticketing machines at MRT stations have been restricted to "TUK with Supervision".<ref name="Tjoe Yaohui Xuan 2024 q742">{{cite web | last1=Tjoe | first1=Lee Nian | last2=Yaohui | first2=Lim | last3=Xuan | first3=Leow Wen | title=Free exchange of Nets FlashPay cards at SimplyGo ticket offices postponed 'until further notice' | website=The Straits Times | date=19 January 2024 | url=https://www.straitstimes.com/singapore/transport/nets-postpones-free-exchange-of-flashpay-cards-at-simplygo-ticket-offices-until-further-notice | access-date=22 January 2024}}</ref>

On 22 January, transport minister [[Chee Hong Tat]] announced that the LTA reversed their decision and decided to extend the use of the card-based system. Those who had converted their cards to the new SimplyGo system during the January period could revert to the old system if they preferred to at no additional cost.<ref name="LTA 2024 v425">{{cite web | title=Card Exchange for SimplyGo EZ-Link and Concession Cardholders | website=LTA | date=22 January 2024 | url=https://www.lta.gov.sg/content/ltagov/en/newsroom/2024/1/news-releases/card-exchange-for-simplygo-ez-link-and-concession-cardholders.html | access-date=22 January 2024}}</ref> Chee also acknowledged that the issues encountered during the transition could have been avoided "with better preparation". An additional S$40 million (US${{ToUSD|40|Singapore|year=2020}} million) would be invested to maintain both systems.<ref name="Tjoe Yufeng 2024 x481">{{cite web | last1=Tjoe | first1=Lee Nian | last2=Yufeng | first2=Kok | title=LTA shelves plan to replace older public transport payment cards with SimplyGo by June 1 | website=The Straits Times | date=22 January 2024 | url=https://www.straitstimes.com/singapore/transport/lta-shelves-plan-to-replace-older-public-transport-payment-cards-with-simplygo-by-june-1 | access-date=22 January 2024}}</ref>

==Technical data==
[[File:Defaced EZ-Link Card.jpg|thumb|A pre-CEPAS defaced EZ-Link card, revealing the internal circuitry.]]
The EZ-Link card operates on a [[radio frequency]] (RF) interface of 13.56&nbsp;MHz at 212&nbsp;kbit/s, with the potential for communication speeds in excess of 847&nbsp;kbit/s. It employs the [[Manchester code|Manchester bit coding scheme]] for noise tolerance against distance fluctuation between the card and the contactless reader, and implements the [[Triple DES]] algorithm for security.

==Pricing==
An adult EZ-Link card costs S$12, inclusive of a S$5 non-refundable card cost and a $7 card value.<ref>{{cite web | url = https://www.ezlink.com.sg/ez-link-faqs | title = EZ-Link FAQs | publisher = EZ-Link | year = 2018 | access-date = 9 July 2019 | archive-date = 9 July 2019 | archive-url = https://web.archive.org/web/20190709065327/https://www.ezlink.com.sg/ez-link-faqs | url-status = live }}</ref><ref>{{cite web | url = http://www.ezlink.com.sg/ez-link-card/where-cards-sold.php | archive-url = https://web.archive.org/web/20130629033729/http://www.ezlink.com.sg/ez-link-card/where-cards-sold.php | url-status = dead | archive-date = 29 June 2013 | title = Where the cards are sold | publisher = [[Wayback Machine]] | year = 2013}}</ref>

There was a problem with commuters attempting to evade paying the full fare with the prior magnetic fare card system. Under the EZ-Link system, when users tap their card on the entry card reader, the system deducts the maximum fare payable from their bus stop to the end of the bus route. If they tap their card on the exit reader when they disembark, the system will return an amount based on the remaining bus stages to the end of the bus route. If they fail to tap the card on the exit reader when they disembark, the entry card reader would have already deducted the maximum fare payable to the end of the bus route.<ref>{{cite press release | url = https://www.transitlink.com.sg/NewsDetail.aspx?CatId=10&id=41 | title = Useful tips on using EZ-Link card on buses | publisher = Translitlink | year = 2005 | access-date = 22 September 2016 | archive-date = 23 September 2016 | archive-url = https://web.archive.org/web/20160923101209/https://www.transitlink.com.sg/NewsDetail.aspx?CatId=10&id=41 | url-status = live }}</ref>

==Card top-up==
EZ-Link card holders can top up their cards at the following places:
{| class="wikitable"
|+
!Option
!Cash
!Cash (Concession)
!e-Payment
!e-Payment (Concession)
|-
|Top Up Kiosks at all MRT stations
|$2
|$2 (Primary, Secondary & ITE)<br />$5 (Polytechnic Diploma & PWD)<br />$10 (NSmen & Workfare Transport & Passion Silver)
|$10
|$5 (Primary, Secondary, ITE & Polytechnic Diploma)<br />$10 (Remaining groups)
|-
|SimplyGo Ticket Offices
|$2
|$2 (Primary, Secondary & ITE)<br />$5 (Polytechnic Diploma & PWD)<br />$10 (NSmen & Workfare Transport & Passion Silver)
|$10
|$5 (Primary, Secondary, ITE & Polytechnic Diploma)<br />$10 (Remaining groups)
|-
|ATM machines
|{{N/a}}
|{{N/a}}
|$10
|$5 (Primary, Secondary, ITE & Polytechnic Diploma)<br />$10 (Remaining groups)
|-
|AXS machines
|{{N/a}}
|{{N/a}}
|$10
|$5 (Primary, Secondary, ITE & Polytechnic Diploma)<br />$10 (Remaining groups)
|-
|Convenience stores
| colspan="2" |$0.10 (No minimum limit)
|{{N/a}}
|{{N/a}}
|-
|SimplyGo app
|{{N/a}}
|{{N/a}}
|$10
|$10
|}

==Refund==
A Refund Service Charge of $1 will be charged per month for EZ-link cards that have expired for 2 years or more until the value is refunded or fully depleted. This applies to the remaining card balance, and not the initial deposit or cost of the card that is non-refundable. Refund may be requested at ticketing offices. In addition, commuters may replace expiring EZ-link cards before 31 December 2024 at a subsidised cost of $3.<ref>{{cite web |url=https://www.ezlink.com.sg/expiring-ez-link-cards/ |title=Have an expiring card? |website=EZ-Link}}</ref>

==Comparison of payment modes==
On 10 January 2024, LTA announced that EZ-Link adult cards which have not yet been upgraded to SimplyGo will no longer be accepted for public transport fare payment from 1 June 2024, due to phasing out of the legacy card-based ticketing system. Commuters with EZ-Link Adult Cards may upgrade to the SimplyGo system at any ticketing machine and retain their current cards.<ref>{{Cite web|url=https://www.channelnewsasia.com/singapore/simplygo-ezlink-nets-flashpay-public-transport-fare-payment-lta-4034876|title=Non-SimplyGo EZ-Link, NETS FlashPay cards not valid for public transport from June|website=CNA|access-date=10 January 2024|archive-date=10 January 2024|archive-url=https://web.archive.org/web/20240110043555/https://www.channelnewsasia.com/singapore/simplygo-ezlink-nets-flashpay-public-transport-fare-payment-lta-4034876|url-status=live}}</ref><ref>{{Cite web|url=https://www.lta.gov.sg/content/ltagov/en/newsroom/2024/1/news-releases/ez-link_adult_cardholders_and_nets_flashpay_cardholders_to_transit_to_simplygo.html|title=LTA &#124; EZ-Link Adult Cardholders and NETS FlashPay Cardholders to Transit to SimplyGo for Public Transport Fare Payments by 1 June|website=www.lta.gov.sg|access-date=10 January 2024|archive-date=9 January 2024|archive-url=https://web.archive.org/web/20240109231209/https://www.lta.gov.sg/content/ltagov/en/newsroom/2024/1/news-releases/ez-link_adult_cardholders_and_nets_flashpay_cardholders_to_transit_to_simplygo.html|url-status=live}}</ref> The decision was reversed by the authorities on 22 January 2024 following significant backlash, and existing EZ-Link cards can continue to be used after 1 June 2024.<ref name="Tjoe Yufeng 2024 x481" />

===Card payments – stored-valued cards===
{| class="wikitable" style="text-align: left;"
|-
! scope="col" style="width: 112px;" | Payment Mode
! scope="col" style="width: 200px;" | Description
! scope="col" style="width: 250px;" | Year Introduced
! scope="col" style="width: 70px;" | [[Contactless payment]]
! scope="col" style="width: 70px;" | Carpark & [[Electronic Road Pricing]] payment
! scope="col" style="width: 70px;" | Top Up Using Self-help Machines
! scope="col" style="width: 70px;" | Top Up Using Mobile App
! scope="col" style="width: 70px;" | Top Up Locations
|-
| style="background:#8FD;" | <p>• EZ-Link cards</p> <p>• Concession cards</p> <p>• EZ-Link Motoring cards</p> <p> (Card-based Offline Debit)</p> || Card-based stored-value wallet, based on [[CEPAS]] standard. <p>✓ It can be used for retail and public transport payments, without remote management functionality.</p> <p>✓ Commuters can see their fare cost and card balance at the gantry.</p> <p>✓ The card-based offline debit EZ-Link cards and EZ-Link Motoring cards are compatible with dual mode in-vehicle units for ERP and carpark payments.</p> 
| 2002: FeliCa card <br> 2009: CEPAS card <br> 2021: EZ-Link Motoring Card (CEPAS) <p>The '''card-based offline debit EZ-Link cards''' were temporary suspended from March 2022 to June 2024, to encourage adoption of the SimplyGo account-based system.<ref>{{Cite web|url=https://www.ezlink.com.sg/expiring-ez-link-cards/|title=Expiring EZ-Link cards before 31st Dec 2024|access-date=14 February 2023|archive-date=14 February 2023|archive-url=https://web.archive.org/web/20230214045039/https://www.ezlink.com.sg/expiring-ez-link-cards/|url-status=live}}</ref><ref>{{cite web|url=https://www.mobility-payments.com/2023/01/18/singapores-lta-sees-strong-take-up-of-open-loop-payments-but-has-no-plans-to-end-closed-loop/|title=Singapore's LTA Sees Strong Take-Up of Open-Loop Payments but has No Plans to End Closed Loop - Mobility Payments|date=18 January 2023|access-date=14 February 2023|archive-date=14 February 2023|archive-url=https://web.archive.org/web/20230214035034/https://www.mobility-payments.com/2023/01/18/singapores-lta-sees-strong-take-up-of-open-loop-payments-but-has-no-plans-to-end-closed-loop/|url-status=live}}</ref></p> <p>'''EZ-Link Motoring cards''' (with a non-account-based card profile & similar functionality) are still sold at 7-Eleven/Cheers convenience stores, selected Caltex petrol stations, Vicom centres, STA Inspection centres. EZ-Link Motoring cards cannot be converted to be used on the SimplyGo system.<ref>{{Cite web|url=https://www.ezlink.com.sg/motoringcard/|title=EZ-Link Motoring card|access-date=14 February 2023|archive-date=14 February 2023|archive-url=https://web.archive.org/web/20230214052047/https://www.ezlink.com.sg/motoringcard/|url-status=live}}</ref></p> 
| {{Yes C|Public transport, and a small number of retail locations}} 
| {{Yes C|at CEPAS-compliant car parks}} 
| {{yes}} 
| {{yes|with EZ-Link app}} 
| rowspan="2" | Top-ups can be made with cash, NETS EFTPOS cards, Visa/Mastercard/JCB cards.
* Add Value Machine Plus (AVM+), General Ticketing Machines (GTMs)
* SimplyGo Ticket Office
* Local bank ATMs (DBS/POSB, OCBC*)
* 7-Eleven convenience stores*
* Cheers convenience stores*
* EZ-Link App
(* a service fee is chargeable)
|-
| style="background:#fad6a5;" | <p>• SimplyGo EZ-Link cards</p> <p>• SimplyGo Concession cards</p> <p> (Account-based Online Debit)</p> || Online account-based ticketing wallet, based on [[CEPAS]] standard. <p> As the card information is stored on a central server, the card balance can be topped up without presence of physical card.</p> <p>Concession cards are only available for: children under 7 years old, students, full-time National Servicemen, senior citizens aged 60 years and above, persons with disabilities, Workfare Income Supplement recipients.</p> <p>✓ It is compatible with the SimplyGo system for remote management of public transport cards.</p> <p>✗ Fare cost and card balance will not be displayed at the gantry. Commuters have to create an account and sign in to the SimplyGo website or app, to view their travel history and its related fares.</p> <p>✗ These account-based online debit cards are not compatible with ERP and carpark payments.</p>
| 2021<ref>{{Cite web|url=https://www.lta.gov.sg/content/ltagov/en/newsroom/2021/1/news-releases/account-based-ez-link-cards-available-for-use-in-public-transpor.html|title=LTA &#124; Account-based EZ-Link cards available for use in Public Transport from 28 Jan|website=www.lta.gov.sg|access-date=28 July 2022|archive-date=11 August 2022|archive-url=https://web.archive.org/web/20220811055439/https://www.lta.gov.sg/content/ltagov/en/newsroom/2021/1/news-releases/account-based-ez-link-cards-available-for-use-in-public-transpor.html|url-status=live}}</ref> 
| {{Yes C|Public transport, and a small number of retail locations}} 
| {{no X}} 
| {{yes}} 
| {{yes|with EZ-Link app}} 
|}

===App payments===
{| class="wikitable" style="text-align: left;"
|-
! scope="col" style="width: 112px;" | Payment Mode
! scope="col" style="width: 200px;" | Description
! scope="col" style="width: 200px;" | Requirements
! scope="col" style="width: 250px;" | Year Introduced
! scope="col" style="width: 70px;" | [[Contactless payment]]
! scope="col" style="width: 70px;" | [[QR code payment]]
! scope="col" style="width: 70px;" | Top Up Using Self-help Machines
! scope="col" style="width: 70px;" | Top Up Using Mobile App
! scope="col" style="width: 70px;" | Top Up Locations
|-
| style="background:#FCE;" | • EZ-Link Wallet || Stored-value wallet based on QR codes. || • An email address and local mobile number are required to register for an EZ-Link account. <p> • A locally issued Visa/Mastercard card is required to make top-ups.</p> || 2020 || {{depends|Tap and pay is available with in-app [[virtual card]] by [[Mastercard]]}}<ref>{{Cite web|url=https://www.mastercard.com/news/ap/en/newsroom/press-releases/en/2022/ez-link-and-mastercard-team-up-to-extend-ez-link-wallet-acceptance-globally-and-drive-digital-payments-with-enhanced-user-experience-and-rewards/|title=EZ-Link and Mastercard® team up to extend EZ-Link Wallet acceptance globally, and drive digital payments with enhanced user experience and rewards|website=www.mastercard.com|access-date=28 July 2022|archive-date=4 August 2022|archive-url=https://web.archive.org/web/20220804120624/https://www.mastercard.com/news/ap/en/newsroom/press-releases/en/2022/ez-link-and-mastercard-team-up-to-extend-ez-link-wallet-acceptance-globally-and-drive-digital-payments-with-enhanced-user-experience-and-rewards/|url-status=live}}</ref><ref>{{cite web|url=https://www.ezlink.com.sg/2022/04/28/ez-link-and-mastercard-team-up-to-extend-ez-link-wallet-acceptance-globally-and-drive-digital-payments-with-enhanced-user-experience-and-rewards/|title=EZ-Link and Mastercard team up to extend EZ-Link Wallet acceptance globally, and drive digital payments with enhanced user experience and rewards - EZ-Link|work=EZ-Link |date=28 April 2022|access-date=28 July 2022|archive-date=28 July 2022|archive-url=https://web.archive.org/web/20220728063308/https://www.ezlink.com.sg/2022/04/28/ez-link-and-mastercard-team-up-to-extend-ez-link-wallet-acceptance-globally-and-drive-digital-payments-with-enhanced-user-experience-and-rewards/|url-status=live}}</ref> || {{Yes}} || {{no}} || {{yes|with EZ-Link app}} || In-app top up with a locally issued Visa/Mastercard card. Up to 6 Visa/Mastercard card details can be stored in the app.
|}

==See also==
* [[List of smart cards]]

==References==
{{reflist}}

==External links==
* {{official website|https://simplygo.com.sg/}}

{{Rail transport in Singapore}}
{{Banking in Singapore}}

{{DEFAULTSORT:EZ-Link}}
[[Category:2001 establishments in Singapore]]
[[Category:Contactless smart cards]]
[[Category:Fare collection systems]]
[[Category:Passenger rail transport in Singapore]]
[[Category:Road transport in Singapore]]
[[Category:Culture of Singapore]]
[[Category:Mass Rapid Transit (Singapore)]]
[[Category:Singaporean brands]]