View source for MiWay

{{short description|Public transport agency serving Mississauga, Ontario, Canada}}
{{about|the Canadian public transport agency|the South African insurance company|MiWay Insurance}}
{{overly detailed|date=March 2018}}
{{use mdy dates|date=November 2017}}
{{Infobox Bus transit
| name            = MiWay
| image_size      = 
| image_caption   = A MiWay MiLocal (frequent stop) [[Orion VII]] hybrid bus
| company_slogan  = my destination. my route. mi way.
| parent          = 
| founded         = {{start date and age|1969}}
| headquarters    = 3484 Semenyk Court
| locale          = [[Mississauga]], [[Canada]]
| service_area    = Mississauga, [[Brampton]], [[Oakville, Ontario|Oakville]], [[Toronto]]
| service_type    = [[Public transit]]
| logo            = MiWay logo Aug2010.png
| logo_size       = 120
| image           = MiWay 1032.JPG
| alliance        = 
| routes          = 54 local<br />8 express<br />8 regular school<br />1 [[Toronto Transit Commission|TTC]]-contracted
| destinations    = 
| stops           = 3223 <ref name="budget_2024"/>
| hubs            = 28 (8 outside the city)
| depots          = 2
| fleet           = 468 buses <br/> (41 [[Hybrid electric bus|hybrid electric]], 427 [[Diesel fuel|clean diesel]]) <ref name="budget_2024">{{cite web |title=Budget 2024 |url=https://www.mississauga.ca/wp-content/uploads/2024/01/budget-2024.pdf |publisher=City of Mississauga |access-date=8 September 2024}}</ref>
| ridership       = {{American transit ridership|ON Mississauga total daily}} ({{American transit ridership|dailydate}}){{American transit ridership|dailycitation}}
| annual ridership = {{American transit ridership|ON Mississauga total annual}} ({{American transit ridership|annualdate}}){{American transit ridership|annualcitation}}
| fuel_type       = [[Diesel fuel|Diesel]] and [[Hybrid electric bus|hybrid electric]]
| operator        = [[Mississauga|City of Mississauga]]
| ceo             = Eve Wiggins<ref>{{cite web |url=https://www.mississauga.ca/city-of-mississauga-news/news/city-of-mississauga-welcomes-new-director-of-transit/ |title=City of Mississauga welcomes new Director of Transit |date=October 24, 2023 }}</ref>
| website         = [http://www.mississauga.ca/portal/miway www.miway.ca]
}}
[[File:Mississauga Transit.svg|thumb|right|250px|Former Mississauga Transit logo]]
[[File:Mississauga Transit citylogo.png|thumb|250px|Like most other city-owned vehicles, transit buses are also identified by a version of the corporate logo. However the new city logo was applied beginning in 2016.]]
[[File:Mississauga Transit bus stop 5304.jpg|thumb|right|MiWay bus stop 5304 located at the intersection of Hurontario and Courtneypark. MiWay's 57 Courtneypark services this stop along with Brampton Transit's 7 Kennedy.]]
'''MiWay''' ({{respell|mai|WEI}}; stylized '''MiWay'''), also known as '''Mississauga Transit''' and originally as '''Mississauga Transit Systems''', is the municipal [[public transport]] agency serving [[Mississauga]], [[Ontario]], [[Canada]], and is responsible to the city's Transportation and Works Department. MiWay services consist of two types of bus routes: MiLocal, local buses that make frequent stops, and MiExpress, [[express bus service|express bus]]es between major destinations. MiWay is the primary operator along the [[Mississauga Transitway]], a dedicated east–west bus-only roadway.

MiWay's routes connect with [[GO Transit]] along with [[Brampton Transit]] to the north, [[Oakville Transit]] to the southwest, [[Milton Transit]] to the northwest, [[Toronto Transit Commission]] to the east and [[York Region Transit]] to the northeast.

MiWay is a member of the [[Canadian Urban Transit Association]]. In 2022, MiWay's annual ridership was 35.7{{nbsp}}million passengers.<ref name="budget_2024" />

==History==
Public transit in Mississauga was first operated by [[Charterways Transportation Limited|Charterways Limited]] as Mississauga Transit Systems with four buses in 1969. It was acquired by the city's newly formed Mississauga Transit in 1974, incorporating the former towns of Mississauga, [[Port Credit, Ontario|Port Credit]] and [[Streetsville, Ontario|Streetsville]]. Services began on November 1, 1973.

It later acquired routes formerly operated by others, such as;
* The [[Toronto Transit Commission|Toronto Transit Commission's]] (TTC) 74 Port Credit bus, in February 1976, that had operated on [[Lakeshore Road]] from [[Long Branch Loop|Long Branch]] since 1935. This succeeded a former interurban railway, dating back to 1892 as the [[Toronto and York Radial Railway|Toronto and Mimico Electric Railway and Light Company]].
* [[Gray Coach Lines]], and later GO Transit, also served intercity routes on [[Dundas Street, Toronto|Dundas Street]], and [[Hurontario Street]], both being semi-rural provincial highways before the construction of present freeways such as [[Ontario Highway 401|Highways 401]], [[Ontario Highway 403|403]], and [[Ontario Highway 410|410]].
*[[Malton, Ontario|Malton]] was served by the TTC's contracted 58 Malton bus until 2014, when the route was replaced by the TTC's 52 Lawrence West route. Local services in Malton were provided since 1969 and expanded after 1973.

In the late 1990s, a growing number of Mississauga Transit buses using [[Burnhamthorpe Road]] in Toronto to reach [[Islington station (Toronto)|Islington subway station]] were causing congestion while not serving local Toronto residents along the route.  This led to a resident blockade in an incident known as "the Battle of the Buses". During the political dispute between Toronto and Mississauga city councils, the TTC commissioners responded by blocking Mississauga Transit buses from using Islington station's transit terminal from 1998 to 2001 when a compromise was reached.<ref>{{cite web | url=https://transittoronto.ca/regional/2703.shtml | title=A Brief History of Public Transit in Mississauga - Transit Toronto - Content }}</ref><ref>{{cite web | url=https://transittoronto.ca/archives/data/199911251014.shtml | title=Ultimatum issued in Battle of the Buses - Transit Toronto - Newspaper Archive }}</ref>

Mississauga Transit was rebranded MiWay on October 4, 2010. New MiWay-branded [[Hybrid electric vehicle|hybrid]] buses entered service, with orange MiLocal buses on local routes and blue MiExpress buses on express routes. Advertisements were placed on buses and shelters in September 2010 to introduce users to the new branding. Older buses using the old logo would continue to be used until they are decommissioned. Service levels did not change with the rebranding.<ref>{{cite web |date=2010-08-04 |title=City of Mississauga Launches MiWay – the New Mississauga Transit |url=http://www.mississauga.ca/portal/cityhall/pressreleases?paf_gear_id=9700020&itemId=107300511n&backUrl=%2Fportal%2Fcityhall%2Fpressreleases%3Fpaf_gear_id%3D9700020 |url-status=dead |archive-url=http://web.archive.org/web/20120320060517/http://www.mississauga.ca/portal/cityhall/pressreleases?paf_gear_id=9700020&itemId=107300511n&backUrl=%2Fportal%2Fcityhall%2Fpressreleases%3Fpaf_gear_id%3D9700020 |archive-date=2012-03-20 |access-date=2011-05-07 |publisher=City of Mississauga}}</ref>

The reason for the company's new name is twofold: "Mi" could be interpreted as standing for Mississauga, and it is also a [[homophone]] for "My", suggesting possession.

By December 1, 2011, MiWay's bus fleet was fully low-floor and accessible. As of October 22, 2012, bus stop pads have been put at all MiWay bus stops. This allowed the entire system to become fully accessible.<ref name="record">{{cite web |url=http://www.mississauga.ca/file/COM/2013_F.Transit.pdf |title=Mississauga Transit, 2013–2016 Business Plan |publisher=City of Mississauga |access-date=November 24, 2012}}</ref>

Beginning in 2016, the City of Mississauga's logo was updated, and most buses (needing to go in for repairs), had the new logo applied over the old one, and all buses ordered from 2016 onwards had the new city logo.{{citation needed|date=May 2024}}

On April 29, 2019, [[Night bus service|24-hour service]] was introduced on four bus routes.<ref>{{cite web |url=http://www.mississauga.com/news-story/9300259-miway-transit-changes-and-improvements-bring-more-24-hour-service/|title= MiWay transit changes and improvements bring more 24-hour service |publisher=City of Mississauga |date=April 26, 2019 |access-date=January 14, 2020}}</ref>

In October 2023, MiWay began phasing out the blue MiExpress buses in their fleet by repainting existing vehicles to the standard MiWay orange livery and painting newly purchased hybrid-electric buses orange.<ref>{{cite web |title=Goodbye blue, hello orange |url=https://www.mississauga.ca/miway-transit/announcements/goodbye-blue-hello-orange/ |website=City of Mississauga |access-date=6 May 2024 |language=en-CA |date=1 January 2024}}</ref><ref>{{cite web |title=More hybrid-electric buses in the MiWay fleet |url=https://www.mississauga.ca/miway-transit/announcements/more-hybrid-electric-buses-in-the-miway-fleet/ |website=City of Mississauga |publisher=MiWay |access-date=6 May 2024 |language=en-CA |date=14 March 2023}}</ref>

==Services==
{{More citations needed section|date=May 2020}}
{{main|List of MiWay bus routes}}

===Local Transit===
MiWay operates over 60 fixed-route bus routes. Services are divided into three categories, Milocal, MiExpress, and high school routes. All buses are wheelchair-accessible.

==== TTC-contracted route ====
One [[Toronto Transit Commission]] (TTC) route, 52B/52D Lawrence West, is operated by the TTC contracted on behalf of the City of Mississauga. The fare payment method is the same as for regular MiWay buses: via a [[Presto card]], contactless credit or debit card, or cash. As a result of the provincial [[One Fare]] program, transfers between the two systems are now free, and a second fare is no longer charged for passengers riding to or from Toronto provided that the customer uses Presto, credit or debit card within two hours of paying the initial fare.<ref>{{cite web |title=Ontario's One Fare Program |url=https://www.metrolinx.com/en/projects-and-programs/fare-integration/one-fare-program |website=www.metrolinx.com |publisher=Metrolinx |access-date=3 May 2024 |language=en}}</ref>

From 2002 to 2010, another route 32B Eglinton West, operated to Explorer Drive in a similar arrangement.{{citation needed|date=May 2024}}

===Rapid transit===

====Bus rapid transit====
{{main|Mississauga Transitway}}
The Mississauga Transitway is a mostly grade-separated twelve-stop [[bus rapid transit]] (BRT) line running across Mississauga East-West alongside or on [[Ontario Highway 403|Highway 403]] and [[Eglinton Avenue]], passing through the City Centre. MiExpress services as well as [[GO Transit]] regional bus services utilise the transitway. The line also connects to buses to Pearson Airport at [[Renforth station]].

==Rider Experience==

===Accessibility===
MiWay operates low-floor, wheelchair-accessible buses.<ref name=accessibility>{{cite web |title=Accessible services |url=https://www.mississauga.ca/miway-transit/travelling-with-us/accessible-services/ |website=City of Mississauga |publisher=MiWay |access-date=6 May 2024 |language=en-CA |date=29 January 2020}}</ref> The last high-floor bus was retired on December 1, 2011.{{citation needed|date=May 2024}} A separate transit service for the disabled called [[Transhelp]] is operated by the [[Peel Regional Municipality]].

===Schedules===
Mississauga Transit's paper "Ride Schedules" were discontinued in 2004. From 2005 onward, all timetables were only available from the system's website.

Schedules and trip planning are available via Triplinx, a [[Metrolinx]]-provided tool for transit services in the [[GTHA]].<ref>{{cite web |title=Schedules |url=https://www.mississauga.ca/miway-transit/schedules/ |website=City of Mississauga |access-date=6 May 2024 |language=en-CA |date=30 January 2020}}</ref>

===Fares===
{{As of|2024|4|1|post=,|df=US}} MiWay's cash fare is $4.25 for riders aged 13 to 64 and $1.00 for riders aged 65 and older with valid senior photo identification. Customers can also pay their MiWay bus fare by contactless credit or debit card and the current adult cash fare price is deducted.<ref>{{cite web|title = MiWay Bus Fares| date=January 29, 2020 |publisher = The City of Mississauga|url = http://www.mississauga.ca/portal/miway/busfares|access-date = 2022-08-12}}</ref> [[Presto card]]s have been accepted throughout the entire MiWay system since May 30, 2011.<ref>{{cite web|title = Tap onto Transit|publisher = The City of Mississauga|url = http://www.mississauga.ca/portal/miway/presto|access-date = 2011-05-25}}</ref> Since July 29, 2019, riders can also use their Presto cards to pay both their MiWay and [[Toronto Transit Commission]] (TTC) fares on [[#TTC-contracted route|TTC-operated bus routes]] 52B and 52D. Credit and debit cards including those loaded on mobile wallets are accepted on the Presto reader as of August 11, 2022.  A fare of $4.25 is deducted (regardless of age).<ref>{{cite web |title=Open payment is available on MiWay |url=https://www.mississauga.ca/miway-transit/announcements/open-payment-is-available-on-miway/ |author=MiWay |access-date=2022-08-12}}</ref> Children ages 0 to 12 can ride all MiWay bus routes fare-free by travelling with an accompanying fare-paying customer (as is with [[GO Transit]] and the TTC). Children travelling alone, even though they can ride fare-free, must tap in with their "child" Presto card when boarding.<ref name="Fares">{{cite web |title=Fare prices |url=https://www.mississauga.ca/miway-transit/fares/fare-prices/ |website=City of Mississauga |publisher=MiWay |access-date=6 May 2024 |language=en-CA |date=29 January 2020}}</ref>

Cash-paying customers can ask the bus driver for a printed paper transfer after depositing a cash fare into the fare box. For customers paying a single-ride fare by Presto card or credit or debit card, an electronic transfer is automatically stored on their card after their initial tap-on.

Transfers are valid for two hours in any direction, including transfers to and from [[Brampton Transit]], [[Oakville Transit]], [[Milton Transit]], [[York Regional Transit]] services from the time of issue.<ref>{{cite web| url = https://www.mississauga.ca/miway-transit/travelling-with-us/transfers-and-connections/| url-status = dead| archive-url = https://web.archive.org/web/20200921002809/https://www.mississauga.ca/miway-transit/travelling-with-us/transfers-and-connections/| archive-date = 2020-09-21| title = Transfers and connections – MiWay}}</ref> Additionally customers who pay their fares by Presto, credit or debit card can also transfer between MiWay and [[Toronto Transit Commission]] (TTC) services for free within 2 hours of paying the initial fare.  However this does not apply to paper transfers.<ref>{{cite web | url=https://www.mississauga.ca/miway-transit/announcements/transfer-for-free-between-miway-and-the-ttc-starting-feb-26/ | title=Transfer for free between MiWay and the TTC starting Feb. 26 | date=March 29, 2024 }}</ref>

====[[PRESTO card|Presto card]] fares====
{| class="wikitable"
! Fare category
! Presto MiWay single-ride
![[#Presto programs|Presto Weekly Loyalty]] program
! Presto MiWay monthly pass
! Expiry
! Notes
|- align="center"
| align="left" | '''Child'''<br />''Ages 6 to 12''|| $0.00 || — || — || On 13th birthday ||
* Does not automatically upgrade to student fare class at expiry
* Automatically resets to adult fare class at expiry
* Requires visit to a Presto customer service location to be converted to the student fare class
|- align="center"
| align="left" | '''Youth'''<br />''Ages 13 to 19''|| $2.65 || Free after 12 full fares are paid || — || On 20th birthday ||
* Automatic upgrade to adult fare class at expiry
* ID required
|- align="center"
| align="left" | '''Adult''' || $3.40 || Free after 12 full fares are paid || $141.00 || — ||
* Default setting for unregistered cards
* Does not automatically upgrade to senior at age 65
* Requires visit to a Presto customer service location to be converted to the senior fare class
|- align="center"
| align="left" | '''Senior'''<br />''Ages 65 and over''|| $1.00 || Free after 12 full fares are paid || $65.00 || — ||
* Senior photo ID required
|}

====Other fares and fees====
====Presto programs====
In 2007, MiWay was the first test site for the new Presto card; Presto was adopted across the entire MiWay system in May 2011.<ref>{{cite web|title=Presto Around the GTA|url=http://www.metrolinx.com/en/projectsandprograms/presto/presto_gtha.aspx|publisher=Metrolinx|access-date=February 13, 2013}}</ref> Since launching the Presto card in Mississauga, MiWay has issued more than 9,000 cards; as of 2012, they were being used for more than 2.4{{nbsp}}million trips within the system.<ref name="record" /> MiWay offers two programs exclusively for Presto cardholders:
* GO Transit co-fare:<ref>{{Cite web|url=https://www.mississauga.ca/miway-transit/announcements/enjoy-free-travel-on-miway-when-you-connect-with-go-transit-using-your-presto-card/|title=Enjoy free travel on MiWay when you connect with GO Transit using your PRESTO card|date=April 4, 2022|website=Mississauga.ca|access-date=April 4, 2022}}</ref> Since March 14, 2022, Customers who pay their fares by Presto or contactless credit and debit card and transfer from GO Transit onto connecting MiWay buses get free admission so long as the customer swipes a Presto, credit or debit card on the Presto fare readers onto the connecting MiWay bus within the 3-hour transfer window.  Passengers transferring from MiWay to GO Transit services will also be reimbursed the difference between the MiWay fare and the co-fare upon disembarking from GO Transit.
* Loyalty program (weekly fare capping):<ref>{{cite web|url=http://www.mississauga.ca/portal/miway/prestoloyalty|title=Mississauga.ca – MiWay – PRESTO Loyalty|website=Mississauga.ca|access-date=14 January 2017}}</ref> When Presto cardholders have paid for 12 regular MiWay fares in a calendar week, they are able to ride for free for the rest of the week. This program does not cover GO Transit co-fares and fares paid on other systems. The weekly ride count resets to zero on Mondays.

====Smart Commute discount program====
MiWay also offers discounted adult transit passes to employees of the members of Smart Commute Mississauga<ref>{{cite web |url=http://www.smartcommutemiss.ca/content.php?id=5 |title=Smartcommutemiss.ca |access-date=2014-08-01|archive-url=https://web.archive.org/web/20120615200724/http://www.smartcommutemiss.ca/content.php?id=5 |archive-date=June 15, 2012}}</ref> and Smart Commute Pearson Airport Area.<ref>{{cite web |url=http://www.smartcommutepaa.ca/content.php?id=5 |title=Smart Commute Pearson Airport Area |access-date=2011-04-08|archive-url=https://web.archive.org/web/20120322120357/http://www.smartcommutepaa.ca/content.php?id=5 |archive-date=March 22, 2012}}</ref> Transit passes are automatically paid by payroll deduction.
{| class="wikitable"
! Employer discount !! City discount !! Total discount !! Monthly pass cost
|- align="center"
| align="left" | None || None || None || $132.00
|- align="center"
| align="left" | 15% || 5% || 20% || $105.60
|- align="center"
| align="left" | 25% or more || 15% || 40% or more || $79.20 or less
|}

==Operations==
Operations are funded by the city's municipal government, which allocates tax revenues to the transit operator. In 2022, the city allocated almost $90 million for Miway's budget.<ref>{{cite news|url=https://www.thestar.com/local-mississauga/news/council/2021/12/10/what-does-it-pay-for-3-things-to-know-about-mississauga-s-approved-2022-budget.html|title=What does it pay for? 3 things to know about Mississauga's approved 2022 budget|last=Cornwell|first=Steve|newspaper=[[Toronto Star]]|date=10 December 2021|access-date=13 January 2022}}</ref>

MiWay's bus drivers, garage maintenance, and service workers are represented by [[Amalgamated Transit Union]] Local 1572<ref>{{cite news |last1=Gupta |first1=Rahul |title=Safety concerns for frontline workers over COVID-19 went unheeded by MiWay, transit union says |url=https://thepointer.com/article/2020-03-24/safety-concerns-for-frontline-workers-over-covid-19-went-unheeded-by-miway-transit-union-says |access-date=3 May 2024 |work=The Pointer |date=March 4, 2020 |archive-url=https://web.archive.org/web/20201227012956/https://thepointer.com/article/2020-03-24/safety-concerns-for-frontline-workers-over-covid-19-went-unheeded-by-miway-transit-union-says |archive-date=December 27, 2020 |language=en}}</ref><ref>{{cite web |title=Collective Agreement Between ATU Local 1572 & The City of Mississauga |url=https://www.atucanada.ca/system/files/1572.pdf |publisher=ATU Local 1572 |access-date=3 May 2024 |archive-url=https://web.archive.org/web/20240207231140/https://www.atucanada.ca/system/files/1572.pdf |archive-date=7 February 2024 |date=27 October 2016}}</ref>

===Transit Enforcement Services===
Mississauga Transit Enforcement Officers are members of the City's Corporate Security Team. They are designated as Municipal Law Enforcement Officers and are responsible for:

*Patrolling the MiWay system
*Maintaining the integrity of the fare system by conducting inspections in fare-access areas
*Deterring crime and anti-social behaviour
*Maintaining a presence at City Centre Transit Terminal
*Providing customer service throughout the system
*Providing emergency first aid where applicable
*Enforcing City of Mississauga Transit By-Law 425-03 on Transit properties
*Liaising with other Transit Enforcement Agencies ([[GO Transit#Enforcement|Metrolinx Special Constables]], [[Transit Enforcement Unit|TTC Special Constables]])

Officers can be identified by their dark coloured uniforms that bare the crest of a Mississauga Municipal Law Enforcement Officer. Their fleet consists of Ford Escape Hybrids with the MiWay corporate logo and "Transit Enforcement" written on all sides.<ref>{{Cite web|url=https://www.mississauga.ca/miway-transit/travelling-with-us/safety/|title=Mississauga.ca – Residents – Passenger Safety and Security|website=www.mississauga.ca |access-date=2017-06-11}}</ref>

===Incidents===
====June 2023 bus crash====
On June 8, 2023, a MiWay bus was involved in an multi-vehicle collision that killed one person and injured 8 others.<ref>{{cite web |title=Crash involving MiWay bus leaves woman dead, 8 others hurt in Mississauga |url=https://www.cbc.ca/news/canada/toronto/mississauga-woman-dead-multi-vehicle-crash-1.6869713 |website=CBC.ca |publisher=CBC News |access-date=6 May 2024}}</ref> The crash occurred at Derry Rd and Rexwood. Video evidence showed the bus running into a lane of cars waiting at a red light from behind.<ref>{{cite news |last1=Stevenson |first1=Jane |title=Miway bus driver involved in fatal Mississauga crash placed on leave |url=https://torontosun.com/news/local-news/miway-bus-driver-involved-in-fatal-mississauga-crash-placed-on-leave |access-date=6 May 2024 |newspaper=Toronto Sun |publisher=Postmedia |date=9 June 2023}}</ref> The operator of the bus was immediately placed on leave following the incident, and was charged with dangerous operation causing death in October 2023.<ref>{{cite news |last1=Talbot |first1=Michael |title=Mississauga transit bus driver charged in fatal June crash |url=https://toronto.citynews.ca/2023/10/30/mississauga-transit-bus-driver-charged-in-fatal-june-crash/ |access-date=6 May 2024 |work=CityNews |publisher=Rogers Digital Media |date=30 October 2023}}</ref>

====September 2022 Maintenance Incident====
On September 17, 2022, a maintenance worker was critically injured at the E.J. Dowling Transit Facility. The worker was taken to [[Credit Valley Hospital]] but did not survive.<ref>{{cite news |title=Maintenance worker for Mississauga transit dies in workplace accident |url=https://www.cbc.ca/news/canada/toronto/maintenance-worker-death-miway-mississauga-transit-1.6586874 |access-date=6 May 2024 |work=CBC News |publisher=CBC |date=7 September 2022}}</ref> The worker had been performing maintenance on a bus prior to being pinned by a bus and fatally injured.<ref>{{cite web |last1=Cornwell |first1=Steve |title=Mississauga transit worker 'pinned by vehicle' in workplace incident prior to death, Ministry of Labour says |url=https://www.mississauga.com/news/mississauga-transit-worker-pinned-by-vehicle-in-workplace-incident-prior-to-death-ministry-of-labour/article_af247769-72e0-53a2-a801-0bfb5ca223b3.html |website=Mississauga.com |publisher=Metroland Media |access-date=6 May 2024 |language=en |date=23 September 2022}}</ref>

==Facilities==
{{More citations needed section|date=May 2020}}

===Major Facilities===
{|class="wikitable"
!Facility
!Address & coordinates
!Opened
!Notes
|-
!Administration
|nowrap | 3484 Semenyk Court <br /><small>{{coord|43|34|5|N|79|39|13|W}}</small>
|2014
|Headquarters
|-
!E. J. Dowling Transit Facility
|nowrap | 975 Central Parkway West <br /><small>{{coord|43|34|11|N|79|39|17|W}}</small>
|2015
|Operations; renamed in honour of Mississauga Transit's first manager Ed Dowling in 2015.<ref>{{cite web|title=MiWay Celebrates New Name for Operations Building|url=http://miwayblog.ca/2015/10/miway-celebrates-new-name-for-operations-building/|website=MiWay Blog|publisher=MiWay|access-date=19 October 2015}}</ref>
|-
!Central Parkway Garage
|nowrap|975 Central Parkway West<br /><small>{{coord|43|34|11|N|79|39|17|W}}</small>
|1977
|Storage for 400 or 500 buses. A new bus repair depot was added in 2008.
|-
!Malton Garage
|6780 Professional Court<br /><small>{{coord|43|42|23|N|79|37|48|W}}</small>
|1992
|Storage for 110 buses
|-
![[Mississauga City Centre Transit Terminal|City Centre Transit Terminal]]
|200 Rathburn Road West<br /><small>{{coord|43|35|38|N|79|38|47.6|W}}</small>
|1997
| 
|}

===Transitway stations===
 
For more information on the transitway, see the [[#Bus rapid transit|Bus rapid transit]] section. All MiWay routes are wheelchair-accessible.
{|class="wikitable"
!Station
!Address
!Routes
!Other connections
|-
![[Cawthra station|Cawthra]]
|775 Eastgate Parkway
|107, 109
|
|-
![[Central Parkway station|Central Parkway]]
|4325 Central Parkway East
|10, 20, 53, 107, 109
|
|-
![[Dixie station (MiWay)|Dixie]]
|4440 Dixie Road
|5, 73, 74, 107, 109
|Brampton Transit, GO Transit
|-
![[Erin Mills station|Erin Mills]]
|4430 Erin Mills Parkway
|46, 48, 109, 110
|GO Transit
|-
![[Etobicoke Creek station|Etobicoke Creek]]
|1915 Eglinton Avenue East
|35, 107, 109
|
|-
![[Orbitor station|Orbitor]]
|5015 Orbitor Drive
|35, 107, 109
|
|-
![[Renforth station|Renforth]]
|5001 Commerce Boulevard
|7, 24, 35, 39, 43, 57/57A, 74, 107, 109
|GO Transit, TTC
|-
![[Spectrum station|Spectrum]]
|5005 Spectrum Way
|35, 107, 109
|
|-
![[Tahoe station|Tahoe]]
|4650 Tahoe Boulevard
|107, 109
|
|-
![[Tomken station|Tomken]]
|4450 Tomken Road
|51, 107, 109
|
|-
![[Winston Churchill station|Winston Churchill]]
|4310 Winston Churchill Boulevard
|36, 45/45A, 109
|GO Transit
|}

===Terminals and junctions===
All MiWay routes are wheelchair-accessible.
[[File:MT platforms at Islington.JPG|thumb|right|200px|Former MiWay service booth and platforms at Islington station, before MiWay connections were moved to Kipling Station]]
{|class="wikitable"
!Location
!Routes
!Other connections
|-
![[Brampton Gateway Terminal]]
|103
|Brampton Transit (with the terminal), GO Transit (at Main Street)
|-
![[Churchill Meadows Community Centre]]
|9, 35
|
|-
![[Mississauga City Centre Transit Terminal|City Centre Transit Terminal]]
|2, 3, 6, 7, 8, 9, 10, 17, 20, 28, 61, 66, 68
|26, 107, 109, 110 and Brampton Transit ([[Züm]]) (at Rathburn Road), GO Transit (at Station Gate)
|-
![[Credit Valley Hospital]]
|9, 48
|35 (at Eglinton Avenue), 46 (at Erin Mills Parkway), GO Transit (at Erin Mills Parkway and Eglinton Avenue)
|-
![[Dixie Mall Bus Terminal|Dixie Outlet Mall]]
|4, 5, 31
|
|-
![[Erin Mills Town Centre Bus Terminal]]
|9, 13, 46, 48, 49
|35 (at Eglinton Avenue)
|-
![[Humber College Bus Terminal]]<br /><span style="font-weight: normal;">North Campus</span>
|22, 107
|Brampton Transit, TTC, YRT (on [[Humber Polytechnic]] North Campus)
|-
![[Islington station (Toronto)|Islington Station]]
|26 (on-street at Islington & Bloor)
|TTC buses and [[Line 2 Bloor–Danforth]] subway.
|-
![[Kipling Bus Terminal]]
|1/1C, 3, 11, 20, 26, 35, 70, 71, 101/101A, 108, 109, 126
|GO Transit, TTC buses and Line 2 Bloor–Danforth subway. The only major hub outside the city limits.
|-
![[Meadowvale Town Centre Bus Terminal|Meadowvale Town Centre Transit Terminal]]
|10, 13, 38, 39, 42, 43, 44, 45/45A, 46, 48, 90, 109
|GO Transit (at Aquitaine Avenue)
|-
![[Sheridan Centre Bus Terminal]]
|29, 71
|13, 45A, 110 (at Erin Mills Parkway)
|-
![[Sheridan College]]<br /><span style="font-weight: normal;">Brampton Campus</span>
|61, 66
|18, 57/57A (at McLaughlin Road), Brampton Transit
|-
![[Sherway Gardens]]
|4
|TTC
|-
![[South Common Centre Bus Terminal]]
|1C, 13, 26, 29, 36, 48, 101, 110
|Oakville Transit
|-
![[Toronto Pearson International Airport]]
|7, 57A (Infield Cargo Area), 24 & 107 ([[Toronto Pearson Viscount Station|Viscount LINK Station]])
|Brampton Transit (Terminal 1), GO Transit (Terminal 1), TTC (Terminals 1 & 3)
|-
![[Mississauga Hospital|Trillium Health Centre]]<br /><span style="font-weight: normal;"><small>Queensway West & Hurontario&nbsp;Street</small></span>
|28, 103
|4 (at Queensway), 2 (at Hurontario Street)
|-
![[University of Toronto Mississauga]]
|1C, 44, 101/101A<sup>†</sup>, 110, 126
|Brampton Transit (at Inner Circle Road and Residence Road intersection)
|-
!Westdale Mall<br /><span style="font-weight: normal;"><small>Dundas Street West & Erindale&nbsp;Station&nbsp;Road</small></span>
|1/1C, 6, 101/101A
|
|-
![[Westwood Square Mall|Westwood Square Bus Terminal]]
|7, 11, 15, 16/16A, 18, 22, 24, 30, 42, 107
|Brampton Transit, TTC
|-
![[Woodbine Centre]]
|11 & 30 (at Rexdale Boulevard)
|TTC (at Queens Plate Drive)
|}

* <small>†</small>: ''September to April only''

===GO Transit stations===
All MiWay routes are wheelchair-accessible.
[[File:TTC and Mississauga Flyer D800s in 1987.jpg|thumb|right|200px|A Mississauga Flyer D800 bus meeting a TTC bus at Long Branch Loop in 1987]]
{|class="wikitable"
!Location
!Routes
!Other connections
|-
![[Bramalea GO Station|Bramalea]]
|51
|Brampton Transit
|-
![[Clarkson GO Station|Clarkson]]
|13, 14/14A, 23, 29, 45/45A, 110
|Oakville Transit
|-
![[Cooksville GO Station|Cooksville]]
|4, 28, 38, 53
|2, 103 (at Hurontario Street)
|-
![[Dixie GO Station|Dixie]]
|No direct bus connection.
|5 (nearest on-street route)
|-
![[Erindale GO Station|Erindale]]
|9
|6, 26, 126 (at Burnhamthorpe Road)<br />38 (at Creditview Road)
|-
![[Hurontario Street|Hurontario]] & [[Ontario Highway 407|407]]<br />[[Park and ride|Park and Ride]]
|17, 53
|Brampton Transit
|-
![[Kipling GO Station|Kipling]]
|1/1C, 3, 11, 20, 26, 35, 70, 71, 101/101A, 108, 109, 126
|TTC connection available at Kipling station
|-
![[Lisgar GO Station|Lisgar]]
|38
|Brampton Transit, [[Milton Transit]]
|-
![[Long Branch GO Station|Long Branch]]<br /><span style="font-weight: normal;">[[Long Branch Loop|Long Branch TTC Loop]]</span>
|5, 23, 31
|TTC
|-
![[Malton GO Station|Malton]]
|30
|18, 42 (at Derry Road)<br />Brampton Transit (at Derry Road)
|-
![[Meadowvale GO Station|Meadowvale]]
|90
|44 (at Aquitaine Avenue)
|-
![[Port Credit GO Station|Port Credit]]
|2, 8, 14/14A, 23
|
|-
![[Streetsville GO Station|Streetsville]]
|49A
|44 (at Queen Street)
|}

==Fleet==
{{unreferenced section|date=June 2021}}
{| class="wikitable sortable"
!nowrap|Fleet numbers||Built||Builder||Model||Status||Notes
|-
|1–3||1989||OBI||02.501||Retired|| Mississauga City Centre shuttle
|-
|2001–2002||1969||GMC||TDH-3502||Retired||2002 last TDH-3502 built
|-
|2003||1969||GMC||TDH-3502||Retired||
|-
|2004||1968||GMDD||TDH-5303||Retired||Ex–Skinner-Sun Parlor Charterways
|-
|2005–2009||1971||GMDD||T6H-5305||Retired|| Sent to [[Brampton Transit]] in 1989
|-Nova Scotia Sport Hall of Fame
|2012||1970–1971||VanHool||Unibus||Retired||Secondhand minibus. Sent to [[Charterways Transportation Limited|Charterways Transportation]].
|-
|2010–2014||1974||GMC||T6H-4523N||Retired||
|-
|2015–2020||1970||GMC||TDH-3301||Retired||Ex–[[North Bay Transit]]; [[Deutz AG|Deutz]] air-cooled engines
|-
|2021 (:1)||1960||CC&F||TD-43||Retired||Ex–[[Regina Transit]]
|-
|2021 (:2)||1973||GMDD||T6H-5307N||Retired||Ex-Charterways
|-
|2022–2027||1974||GMC||T6H-4523A||Retired||Ex–Sioux City Bus Lines
|-
|2028|| ||FORD|| ||Retired||
|-
|2029–2031||1973||GMDD||T6H-5307N||Retired||Ex-Charterways
|-
|2032–2037||1973||GMDD||T6H-5307N||Retired||Double-stream exit doors from this order onwards
|-
|2038–2049||1974||GMDD||T6H-5307N||Retired||
|- 
|2050–2069||1976||GMDD||T6H-5307N||Retired||
|-
|2070–2081||1976||FIL||D800A||Retired||
|-
|2082–2087||1978||OBI||01.501||Retired||Converted to [[Compressed Natural Gas|CNG]] in 1992. Sent to [[Burlington Transit]].
|-
|2085–2089||1954–1956||GMC||TDH-4512||Retired||Ex–[[Toronto Transit Commission]]
|-
|2090–2099||1954–1956||GMC||TDH-4512||Retired||Ex–[[Toronto Transit Commission]]
|-
|2101–2120||1977||GMDD||T6H-5307N||Retired||
|-
|2121–2144||1978||FIL||D800B||Retired||
|- 
|2145–2165||1980||FIL||D900||Retired||
|-
|3001–3005|| ||FORD||B700||Retired||
|-
|3006–3022||nowrap|1974–1975||RVI||Club Car||Retired||One unit was used to promote transit to children 
|-
|5001–5014||1982||GMDD||TA60-102N||Retired||Articulated
|-
|5015–5026||1982||GMDD||TA60-102N||Retired||Articulated; ex-[[Toronto Transit Commission]] in 1986.
|-
|5027–5038||1982||GMDD||TA60-102N||Retired||Articulated; ex–[[OC Transpo]] in 1987; 5034 preserved by private owner in California, USA.
|-
|8401–8404||1984||OBI||01.504||Retired||Sent to [[St. Catharines Transit]]
|-
|8405–8416||1984||OBI||01.506||Retired||
|-
|8501 || 1985 || OBI || 01.508 ||Retired||
|-
|8601–8610 || 1986 || OBI || 01.508 ||Retired||8610 ex-OBI demonstrator in 1997
|-
|8801–8825 || 1988 || OBI || 01.508 ||Retired||Tinted windows from this order onwards; 8823 CNG powered; 8825 [[Detroit Diesel Series 92#Power Output Specifications (6V92)|6V92TA]] engine and HT748 transmission.
|-
|8901–8925||1989||OBI||05.501||Retired||[[Air conditioning]] from this order onwards. First production Orion Vs; 8901 was sent to [[Mississauga Fire and Emergency Services|Mississauga Fire Department]].
|-
|9001–9020||1990||OBI||05.501||Retired||
|-
|9101–9140||1990–1991||OBI||05.501||Retired||[[Cummins]] engine LTA10-240 with [[List of Voith transmissions|Voith]] D863.3 transmission; 9137–9139 [[Allison Transmission|Allison]] HT-746 transmission.
|-
|9201–9210||1992||OBI||05.501||Retired||CNG-powered; converted to diesel in 1997.
|-
|9301–9312||1992||OBI||05.501||Retired||
|-
|9350–9370||1993||New Flyer||D60HF||Retired||Articulated; built by [[Miway|MiWay]]'s double-stream rear exit door expectations.
|-
|9701–9735||1997||OBI||05.501||Retired||The last unit retired on December 1, 2011, marking the end of MiWay's high-floor era.
|-
|9736–9747||1997||OBI||02.501||Retired||
|-
|9751–9785||1997||New Flyer||D60LF||Retired||Articulated; [[Bus#Low-floor buses|Low-floor buses]] from this order onwards.
|-
|9801–9842||1997||OBI||06.501||Retired||9810 Balios orange LED [[Destination sign|destination display]] (changed to Luminator ''MegaMax''); 9811 Luminator ''Horizon'' destination display; 9812 TwinVision LED destination display (changed to Luminator ''MegaMax'').
|-
|0101-0114||2001–2002||OBI||07.501||Retired||First production Orion VIIs.
|-
|0151-0160||2001||New Flyer||D60LF||Retired||Articulated; [[Mobile Infrared Transmitter|infrared transmitters]] for [[Bus priority|signal priority]].
|-
|0301-0344||2003||New Flyer||D40LF||Retired||Infrared transmitters for signal priority - 0338 was the final unit in service.
|-
|0501-0572||2005||New Flyer||D40LF||Retired||0510 was the final D40LF in service, on January 2, 2024, it would be decommissioned.
|-
|0601-0653||2006||New Flyer||D40LFR|| Retired ||0621, 0622, and 0628 were the final units in service.
|-
|0701-0712||2007||EDN||nowrap|EZ Rider II MAX||Retired||[[American Seating]] ''Metropolitan''. Sold to City View Bus Sales & Services in Mississauga. 0703 was the final unit in service.
|-
|0721-0735||2007||New Flyer||D40LFR||Retired||American Seating 6468 seats - 0723 was the final unit in service.
|-
|0851–0885||2007–2008||New Flyer||D60LFR||Retired||Articulated; 4ONE ''Aries'' seats.
|-
|0888-0899||2008||EDN||EZ Rider II MAX||Retired||Sold to City View Bus Sales & Services in Mississauga.
|-
|0801-0844, 0901-0925||2008||New Flyer||D40LFR||Retired||American Seating ''InSight'' seats; 0844, 0903, and 0910 were the final D40LFRs in service, on June 4, 2025 it would be decommissioned.
|-
|0930-0941||2009||EDN||EZ Rider II MAX||Retired||4ONE ''Mariella'' seats; sold to City View Bus Sales & Services in Mississauga. 0930-0931, 0933-0941 are sold to [[Academy Bus Lines]] as 2901-2911 in April 2018.
|-
|1001–1020||2010||OBI||07.501 BRT||Active||All units repainted to MiLocal livery by December 2024; To be retired soon.
|-
|1031–1045||2010||OBI||07.501 HEV||Active||MiLocal livery; To be retired soon.
|-
|1051–1072||2010||New Flyer||D60LFR||Retired||Articulated; MiExpress livery; 1069-1071 are repainted into the MiLocal livery, 1070 was the final unit in service. 
|-
|1101–1143||2011||New Flyer||XD40 Xcelsior||Active||MiLocal livery. 
|-
|1201–1215||2012||OBI||07.501 BRT||Active||All units repainted to MiLocal livery by October 2024.
|-
|1301–1314||2013||New Flyer||XD40 Xcelsior||Active||1301-1307, 1309-1314 are repainted to MiLocal livery by March 2025; 1308 is retired.
|-
|1351–1360||2013||New Flyer||XD60 Xcelsior||Active||Articulated; MiLocal livery; To be retired soon
|-
|1401–1407||2014||New Flyer||XD40 Xcelsior||Active||All units repainted to MiLocal livery by May 2025. 
|-
|1701–1727||2017||New Flyer||XD40 Xcelsior||Active||MiExpress livery; Currently being repainted to MiLocal livery; 1707 is retired.
|-
|1730–1766||2017||NovaBus||LFS||Active||MiLocal livery; 1738 is retired.
|-
|1770–1799 
|2017||NovaBus||LFS Artic||Active||Articulated; MiLocal livery; 1796 is retired.
|-
|1801–1812 
|2018||NovaBus||LFS||Active||MiLocal livery. 
|-
|1901–1910
|2019||NovaBus||LFS HEV||Active||MiLocal livery. 
|-
|2051–2061
|2020||New Flyer||XDE60 Xcelsior||Active||Articulated; All units repainted to MiLocal livery by February 2024.
|-
|2151-2155
|2021||New Flyer||XDE60 Xcelsior||Active||Articulated; MiLocal livery.
|-
|2201-2274
|2022||New Flyer||XDE40 Xcelsior||Active||MiLocal livery.
|-
|2275-2290
|2022||New Flyer||XDE60 Xcelsior||Active||Articulated; MiLocal livery.
|-
|2301-2353
|2023||New Flyer||XDE40 Xcelsior||Active||MiLocal livery. <ref name="auto">{{Cite web|url=https://mississauga.bidsandtenders.ca/Module/Tenders/en/Tender/Detail/58aa7346-c1b5-4f04-844b-4da905feab24|title=Bids and Tenders - Mississauga|website=Mississauga.bidsandtenders.ca|access-date=April 4, 2022}}</ref>
|-
|2375-2396
|2023||New Flyer||XDE60 Xcelsior||Active||Articulated; MiLocal livery. <ref name="auto"/>
|-
|2401-2482
|2024||New Flyer||XDE40 Xcelsior||Active||MiLocal livery.
|}
{{citation needed|date=April 2024}}

==Future Services & Connections==
{{wide image|File:Future Mississauga Rapid Transit Map.svg|850px|caption=Map of rapid transit in Mississauga in 2030; showing the existing Mississauga Transitway, and the under-construction [[Hurontario LRT]], which will extend into Brampton. Also shown is the [[Line 5 Eglinton]] LRT, which will run primarily underground across Toronto but will have one station in Mississauga connecting to the eastern end of the transitway at Renforth station}}

=== Bus Services ===
Miway has plans to introduce express service on Eglinton Avenue, and additional possible service on Mavis Road and McLaughlin Road, which are all facing sharp increases in ridership. There have also been proposals to reinstate suspended express routes on Derry Road and Dixie Road, and to Pearson Airport. There are also plans to replace service on Churchill Meadows Boulevard and Lisgar Drive with a new route.<ref>{{Cite web |title=Summary of 2024 & 2025 Proposed Service Improvements |url=https://pub-mississauga.escribemeetings.com/filestream.ashx?DocumentId=56272}}</ref><ref>{{Cite web |title=Miway Refined Proposed and Planned Service 2024-2026 |url=https://pub-mississauga.escribemeetings.com/filestream.ashx?DocumentId=55756}}</ref>

=== Light rail transit ===
{{main|Hurontario LRT}} 
[[File:Hurontario LRT Track UC Traders Blvd.jpg|thumb|Construction of the Hurontario LRT in December 2022]]
Mississauga will be served by a 19&nbsp;km [[light rail transit]] (LRT) route on [[Hurontario Street]], running north from [[Port Credit GO Station]] and extending beyond the city limits into Brampton to terminate at [[Steeles Avenue]].<ref>{{cite web|title = Hurontario Main Street Study|publisher = hurontario-main.ca|url = http://www.hurontario-main.ca/|access-date = 2011-05-07}}</ref> The line will link Port Credit, the [[Mississauga City Centre|City Centre]], and the south end of Brampton in response to increasing congestion and anticipated high growth in the corridor.<ref>{{cite web | last = Panjwani | first = Radhika | date = 2010-02-18 | title = Light Rail Transit on track | publisher  = The Mississauga News | url = http://www.mississauga.com/news/article/620929--light-rail-transit-on-track | access-date = 2011-05-07 |archive-url=https://web.archive.org/web/20120306063827/http://www.mississauga.com/news/article/620929--light-rail-transit-on-track|archive-date=2012-03-06}}</ref> Construction began in 2020, and the line is projected to enter service in the fourth quarter of 2024.<ref>{{cite web |title=Transdev Awarded Contract for Hurontario Light Rail Transit Project, Ontario, Canada |url=https://www.newswire.ca/news-releases/transdev-awarded-contract-for-hurontario-light-rail-transit-project-ontario-canada-831225188.html |website=Newswire.ca |access-date=October 22, 2019}}</ref> It will replace MiExpress route 103 Hurontario Express.{{citation needed|date=May 2024}}

The LRT will not be operated by MiWay, and instead will be operated by Mobilinx, the contractor selected by Metrolinx to design, build, finance, operate, and maintain ([[Project delivery method#Design build finance operate-maintain DBFOM or Design build finance maintain-operate|DBFOM]]) the system.<ref>{{cite web |title=Hurontario Light Rail Transit |url=https://www.mississauga.ca/projects-and-strategies/city-projects/hurontario-light-rail-transit/ |website=City of Mississauga |access-date=6 May 2024 |language=en-CA |date=21 September 2020}}</ref>

The LRT will connect to two [[GO Transit rail services|GO Transit rail]] lines ([[Milton line]] at [[Cooksville GO Station]] and [[Lakeshore West line]] at Port Credit GO Station), and other rapid transit lines including [[511 Züm Steeles|Züm Steeles]], [[502 Züm Main|Züm Main]], and the Mississauga Transitway).

===Toronto Subway===
{{Main|Line 5 Eglinton#Eglinton West LRT}}
In addition to the Hurontario LRT, Toronto's [[Line 5 Eglinton]] is being extended to meet the Mississauga Transitway's Renforth station, bringing the [[Toronto Subway]] into Mississauga. It is expected to be completed by 2030 or 2031. A later phase is planned extend the line further to Pearson Airport and a future Airport transit hub.<ref>{{Cite web|url=http://www.metrolinx.com/en/greaterregion/projects/eglinton-crosstown-west.aspx|title = Eglinton Crosstown West Extension - Projects |website=Metrolinx.com}}</ref>

===Dundas Street BRT===

An additional BRT Line is proposed to be built along [[Dundas Street]]. The [[Dundas Street bus rapid transit]] line is an on-street route that is tentatively proposed to run along the Dundas Street corridor between [[Kipling Subway Station]] in Toronto and Ridgeway Drive in west Mississauga and continue west to [[Waterdown, Ontario|Waterdown]] via [[Oakville, Ontario|Oakville]] and [[Burlington, Ontario|Burlington]].<ref>{{cite web|title=Dundas Connects|url=https://www.mississauga.ca/projects-and-strategies/city-projects/dundas-connects/|publisher=City of Mississauga|accessdate=February 27, 2018}}</ref>

==References==
{{reflist}}

===Works cited===
* ''Mississauga – An Illustrated History'', Roger E. Riendeau Windsor Publications Limited 1985.
* ''Mississauga Transit – 25 Years With You On Board 1974–1999'', David Onodera, Canadian Transit Heritage Foundation 1999.
--contains a roster of buses used to 1999.
* ''Aging bus fleet to be replaced, GTA: Mississauga'', [[Toronto Star]], August 24, 2006, R5

==External links==
{{Commons category|MiWay}}
* {{official website|http://www.mississauga.ca/portal/miway/}}
* [http://transit.toronto.on.ca/gotransit/2005.shtml Peter McLaughlin's Mississauga Bus Drawings]
* [http://www.busdrawings.com/Transit/ontario/mississauga/index.htm Drawings and photos of Mississauga Transit buses]
* [http://www.atu1572.org Amalgamated Transit Union Local 1572]
{{clear}}
{{Public transit systems in Canada}}
{{Mississauga}}

[[Category:MiWay| ]]
[[Category:Government agencies established in 1973]]
[[Category:Transit agencies in Ontario]]