Talk:Chatbot
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Proposal: Split or summarize voice-first and LLM-based chatbots
This article has grown to cover a very broad range of systems—from early pattern-match bots like ELIZA to modern Large language model (LLM)-based systems like ChatGPT. It also includes screenless and speech-based interfaces deployed in transit systems, kiosks, and accessibility devices.
Recent peer-reviewed sources support treating these as **notable subfields** of chatbot technology:
- Draft:Conversational AI covers the broader domain of natural-language systems, including multimodal and enterprise deployments.
- Draft:Voice-First AI focuses on spoken, screenless interaction—particularly in public infrastructure, accessibility, and real-time environments.
If others agree, we could consider:
- Splitting content on **voice-first systems** into its own article
- Moving some of the LLM/GPT-focused content to a **Conversational AI** page
- Leaving this article to focus more narrowly on the chatbot modality (i.e. text-first systems in customer service and IRC)
Thoughts welcome — including other possible structures or sources to support this.
—ArturoFalck · 21 May 2025
- Declined drafts do not establish that these are notable subfields. I would disagree with any effort to split this particle to conform to these nonnotable neologisms. Wikipedia should not be getting ahead of standard terminology on this. It takes a long time for language shifts like this proposal to reach general acceptance - Wikipedia is designed to follow behind mainstream use, not be out at the cutting edge following new language and developments. - MrOllie (talk) 15:59, 24 May 2025 (UTC)
- I would also avoid this split for now. There isn't a sufficiently clear distinction between chatbots and conversational AIs, and the term "voice-first AI" doesn't seem so notable. The article is not excessively long, and lacks content on recent LLM-based chatbots. Alenoach (talk) 02:27, 25 May 2025 (UTC)